Boots - Galashiels

Shops and services in the UK

Boots - Galashiels

Boots - Galashiels

Published on: - Hits: 2,514 - Share
Printable version - PDF version
Comments: 47 - do click here to view or make a comment
Votes: 239 - Score: 4.1

Discovering the Boots Beauty Supply Store in Galashiels

If you are searching for a beauty supply store that caters to your needs, the Boots in Galashiels might be on your radar. With a range of service options, including in-store shopping, in-store pick-up, and various payment methods such as debit cards and credit cards, this store is designed for convenience.

Accessibility Features

One notable feature of this Boots location is its commitment to accessibility. The store boasts a wheelchair-accessible entrance, making it easy for all customers to enter and explore the wide aisles and well-presented displays. Additionally, there is a wheelchair-accessible car park and a wheelchair-accessible toilet, creating a comfortable shopping environment for those with mobility challenges.

Shopping Experience

Many customers have shared mixed experiences while visiting the store. Some appreciate the clean and spacious layout, allowing for a quick visit when looking for specific items. The store frequently hosts various offers, which can make shopping more appealing. However, others have reported issues with stock levels, especially for popular items like No 7 makeup.

Prescription Services

While the beauty products are a major draw, many patrons also utilize the pharmacy services. Unfortunately, the repeat prescription service has received criticism for being slower than expected, often taking 4-5 days longer than other pharmacies in town. Customers have expressed frustration over wait times, particularly at busy periods. It is advisable to plan your visits accordingly if you need prescriptions filled.

Customer Service Experiences

Customer service at this Boots location has been a point of contention. While some staff members are noted for their helpfulness—like the pharmacist who went out of their way to assist one customer—others have faced challenges with staff attitudes. Reports indicate instances where customers felt that assistance was lacking or staff were unhelpful, especially during busy hours.

Payment Options and In-Store Shopping

The Boots Galashiels store accepts a variety of payments, including NFC mobile payments, ensuring that modern shoppers can complete transactions quickly and efficiently. This is particularly useful for those opting for in-store pick-up after placing orders online.

Conclusion

In summary, the Boots beauty supply store in Galashiels offers a convenient shopping experience with essential accessibility features and a broad selection of products. While there are positive aspects like a clean layout and helpful staff, potential shoppers should be aware of mixed reviews regarding customer service and prescription efficiency. If you decide to visit, planning your trip around peak hours could enhance your overall shopping experience.

You can reach us at

The phone of the mentioned Beauty supply store is +441896752382

And if you want to send a WhatsApp, you can do so at +441896752382

map of Boots Beauty supply store, Baby store, Beauty salon, Cosmetics store, Gift shop, Health and beauty shop, Perfume store, Photo shop in Galashiels

We look forward to seeing you at:

Day Hours
Monday
Tuesday (Today) ✸
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If you require to adjust any data that you think is incorrect concerning this page, we ask forward a message and we will adjust it at the earliest convenience. Thank you in advance we appreciate it.

Images

Videos:
Boots - Galashiels
Refer this content:
Comments:

Showing from 1 to 20 of 47 comment(s) received.

Brittany Price (22/07/2025, 10:36):
Fantastic for the pharmacy. However, no boots available!
Andrea Ward (22/07/2025, 10:26):
They were real easy to chat with and extremely helpful in all my interactions with them. Thank you!
Keith Simmons (22/07/2025, 01:42):
The service at this beauty supply store is absolutely top-notch. The staff is so knowledgeable, polite, and helpful. I had a great experience and definitely plan on returning here for all my beauty needs.
Noah Wilson (21/07/2025, 01:02):
The staff at this beauty supply store is exceedingly polite and well-versed in their products.
Ethan Ward (19/07/2025, 12:28):
Great selection and ample space, clean and well-maintained. I would highly recommend this store to my friends and family.
Dennis Moore (17/07/2025, 23:59):
This store is great for grabbing prescriptions quickly. I love when they have special deals like buy one get one free or discounts off the total purchase. However, I do find their regular prices to be a bit high for everyday items.
Jean Allen (17/07/2025, 21:34):
Great big Boots, with some really friendly and helpful staff, I must say.
Randy Roberts (17/07/2025, 20:58):
I visited this beauty supply store recently, and it was a dreadful experience. Despite being a loyal customer for over 40 years and spending a considerable amount of money on their products, I was disappointed to find that they never seem to have enough stock of the simplest No. 7 makeup items. Today, I went in to claim my free No. 7 mascara through their app promotion, only to discover that they were out of stock of the advertised free items.

The young lady at the counter, who was already struggling to attend to three customers at once, tried to check for the free mascara in the drawer. Frustrated, I shared my observation that this store always seems to be poorly stocked. In response, she slammed the drawer shut aggressively and stormed off. It's a shame that a store with such inadequate customer service and inventory management should remain open 🙁
Zoey Bailey (16/07/2025, 22:08):
The staff was really helpful and they had an amazing selection of joint protectors.
Anna Bennett (15/07/2025, 21:35):
Short-staffed and not well-stocked. There's definitely room for improvement.
Brittany Cox (14/07/2025, 10:58):
What a fantastic shop, beautifully organized and right in the center of Galashiels. The team is so welcoming, helpful, and lovely to chat with.
James Campbell (13/07/2025, 20:50):
I would give it a solid 3 out of 5 rating as it is simply a perfectly neutral pair of Boots.
Rose Simmons (13/07/2025, 10:45):
I must say, the service at the pharmacy counter was absolutely dreadful. It was quite evident that this was a complimentary service, as there was a distinct lack of effort in providing satisfactory customer service. I found myself waiting a good 20 minutes in line just to collect a prescription that had been submitted four days prior, only to then wait an additional 10 minutes for them to search for the misplaced medication. Quite disappointing, if you ask me.
Maria James (13/07/2025, 06:58):
The service at this beauty supply store is always top-notch. They never make mistakes like some other stores in town.
Keith Graham (11/07/2025, 00:57):
I have never encountered any issues at this place, they always have the medications I need in stock and the staff members are extremely friendly and helpful 😊.
Melissa Lewis (08/07/2025, 03:38):
The staff here is just so lovely and helpful, definitely a 10/10! 👍
Brian Hayes (07/07/2025, 01:58):
Charming shop with all the essentials. The staff are delightful, helpful, and kind. They're strictly adhering to all the necessary Covid safety measures.
Stephen Myers (06/07/2025, 09:38):
This store is fantastic! There are so many beauty counters, and there's always plenty of help available when you need it. I even got a few testers, which was a great bonus! It's definitely one of the best Boots stores I've visited. Now, it's my go-to place for in-store purchases.
Jason Davis (06/07/2025, 07:52):
I will definitely be returning to this store. Highly recommended!
Dorothy Sanders (04/07/2025, 20:38):
This store is lovely to browse around, although there is a lack of staff on the shop floor. They have a wide selection of products, and I am always satisfied with my purchases.

More comments:

Add a comment
Security code
(If you do not understand the characters in the image reload the page)
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.