Boots - St Andrews

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Boots - St Andrews

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Votes: 168 - Score: 3.9

Exploring the Beauty Supply Store Boots in St Andrews

Boots in St Andrews offers a variety of services that cater to the beauty and health needs of its customers. However, recent feedback highlights both positive experiences and areas in need of improvement.

Planning Your Visit

When planning an in-store shopping trip to Boots, be prepared for potential queues. Many customers have noted long wait times, especially at the pharmacy counter. A quick visit might turn into an extended wait due to insufficient staffing. It's advisable to check peak hours and consider visiting during quieter times to enhance your shopping experience.

In-Store Shopping Experience

While Boots is stocked with a wide range of beauty supplies, some customers have expressed dissatisfaction with the service options available. Long queues and a lack of urgency from staff can detract from the overall experience. However, there are instances where staff members have been praised for their helpfulness and friendliness, making it a mixed bag.

Payments Made Easy

Boots accommodates various payment methods including credit cards and NFC mobile payments, catering to a wide range of preferences. However, there have been reports of technical issues at the tills, leading to frustrating delays. These situations emphasize the importance of having efficient payment systems in place to avoid causing further inconvenience to customers.

Accessibility and Convenience

The store features a wheelchair-accessible entrance, allowing all customers, including those with mobility challenges, to access the beauty supplies they need. This commitment to accessibility is crucial in ensuring that everyone feels welcome. For those who prefer not to shop in-store, Boots also offers same-day delivery and in-store pick-up options. Customers can place their orders online and collect them at their convenience, which is beneficial for those who wish to avoid long waits.

Conclusion

While the St Andrews Boots has a range of beauty products and offers various services, consistent customer service remains a challenge. With more focus on staffing and efficiency, this location could significantly enhance its reputation as a reliable beauty supply store. Whether you’re planning an in-store shopping experience or opting for quick service through online ordering, it's essential to go in with realistic expectations based on recent customer feedback.

We are at

The phone number of the mentioned Beauty supply store is +441334474306

And if you want to send a WhatsApp, you can do so at +441334474306

We open at the following schedule:

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Comments:

Showing from 21 to 40 of 71 comment(s) received.

Rose Nelson (27/07/2025, 21:41):
I recently visited this beauty supply store and had such an easy-breezy experience! The staff was super chill and helpful, and I found everything I needed without any hassle. Definitely will be coming back for more beauty goodies!
Jean Graham (26/07/2025, 21:56):
Freebies up for grabs on the reg for O2 customers
Aaron Diaz (26/07/2025, 16:09):
The team can be a bit blunt at times and the lines tend to stretch out - but it seems like they're short-handed, so if management put more emphasis on friendliness rather than just making money, it could make a difference.
Alice Nguyen (26/07/2025, 14:06):
The staff can be quite harsh, opting not to fulfill prescriptions (I've phoned numerous times and they claim to have had the Rx for days but didn't manage to fill it). It's always a very exasperating experience. I only visit this place for the sake of convenience.
Leonard Ford (25/07/2025, 12:45):
I popped into Boots, St Andrews yesterday and received excellent service from a lovely No 7 lady named Carol. She went above and beyond to assist me. I tried to fill out the online survey, but the page kept showing as unavailable! Just wanted to give a shoutout to Carol, thank you!
Kathryn Parker (24/07/2025, 21:10):
Had all I needed and the lady at the checkout counter was so helpful, dear!
Nathan Martinez (24/07/2025, 12:18):
The HPV vaccines have been unavailable for over 8 months now.
Sharon Ramos (22/07/2025, 04:37):
The prices at Superdrug are unbeatable!
Charles Morgan (20/07/2025, 22:06):
A decently sized store usually has the items you're looking for, but you can often find them at lower prices elsewhere.
Stephen Green (17/07/2025, 19:28):
Decent selection of boots with a variety of products. The staff were all quite friendly and accommodating.
Jerry Johnson (13/07/2025, 09:42):
I popped into Boots to pick up some Eroxon, and I must say, the whole ordeal was rather disheartening. I was kept waiting for over half an hour with minimal consideration for my condition, which left me feeling like some sort of substance abuser. It's truly disappointing that this happened, especially considering that Eroxon is an over-the-counter product.
Karen White (11/07/2025, 01:46):
I was helped by Sedra at the checkout, she was incredibly attentive and friendly, which made my experience very pleasant. I would definitely recommend her, 10 out of 10!
Chloe Johnson (09/07/2025, 15:29):
Lovely staff, always so attentive and helpful!
Roger Graham (08/07/2025, 12:31):
Had the most delightful experience at the beauty supply store today! The staff were incredibly professional and assisted me in finding the perfect products I was looking for.
Lucy Campbell (08/07/2025, 05:11):
I don't fancy going to this establishment unless absolutely necessary. The employees are quite rude, lacking in professionalism, and not at all helpful.
Jean Reed (08/07/2025, 02:48):
I must say, this beauty supply store is absolutely top-notch! The space is bright, clean, and incredibly well-stocked and organized. I was in need of a particular item, and the pharmacist assisted me promptly and with utmost professionalism. A truly delightful shopping experience!
Logan Young (06/07/2025, 14:37):
I've been to this beauty supply store thrice in the last month. I made sure to arrive at 9am for convenient parking, as the store opens at that time. However, on all three occasions, the earliest they actually opened was 9.15am. Yesterday, after waiting until 9.25am, I decided to take my business elsewhere. It seems I'm not the only one unhappy with this tardiness, as many other customers expressed their frustration and vowed not to return. Sadly, I must now count myself among them. Quite a disappointing experience overall.
Jennifer Parker (06/07/2025, 09:10):
Great variety of essential products for men and women!
Thomas Lee (06/07/2025, 07:04):
This is my favorite store and it would have been a 5-star rating if it didn't have unfriendly staff who seemed to be watching everyone as if they were thieves. When we asked to speak to the manager, they refused at that moment. Now, we can't go back because the staff is not friendly or kind. There are one or two people we know personally who are helpful and kind, but the ones we don't know well, as I mentioned, are not. Additionally, there were no complaint forms available.
Juan Gray (05/07/2025, 12:37):
They certainly know what they're doing and provide top-notch service.

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