Exploring Greens of Dundee: A Local Convenience Store
Greens of Dundee has made a name for itself in the local community, but what does it truly offer? Let’s dive into the service options, accessibility, and overall shopping experience this convenience store provides.
Accessibility Features
One of the standout attributes of Greens of Dundee is its commitment to being an inclusive shopping destination. The store boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for everyone to navigate the premises. This focus on accessibility ensures that all customers can enjoy their shopping experience without barriers.
On-Site Services
Greens offers various on-site services intended to cater to the fast-paced lifestyle of its shoppers. However, feedback suggests that these services could use improvement. Many visitors have noted inconsistencies in pricing at the checkout, with charges not aligning with those displayed on the shelves. A quick visit for essentials can quickly turn frustrating when discrepancies arise, especially when queues form due to limited staff at the checkout.
Product Availability and Quality
A significant concern among shoppers is the poor selection of fresh food. Customers have reported finding out-of-date items and a notably limited range of fresh produce. One patron mentioned that their fruit and veg section consists of only one refrigerator, often poorly stocked. This lack of quality control has led to dissatisfaction among locals who previously relied on the Co-Op for their grocery needs.
Shopping Experience Dynamics
While some appreciate the unique offerings like the bakery counter featuring goods from Clark's and Fisher & Donaldson, many feel that the overall layout and organization leave much to be desired. The chaotic atmosphere, with aisles cluttered with gimmicky items and temporary paper signs, detracts from a smooth shopping experience. As one customer observed, the store attempts to mix a corner shop vibe with a mini-supermarket, resulting in confusion rather than convenience.
Payment Options and Pricing
In terms of payments, Greens accepts credit cards; however, many shoppers have expressed frustration over high prices compared to competitors like Lidl or Tesco Express. Comments about overpriced items are common, with some feeling they are paying more for products that were once affordable. The inconsistency in pricing and the general perception of overpricing lead to an overall negative sentiment about shopping there.
Final Thoughts
Greens of Dundee has potential as a community convenience store, but it struggles with several challenges related to product quality, service efficiency, and overall customer satisfaction. As it stands, it may not live up to the expectations set by the former Co-Op, leaving many locals yearning for a better choice to serve their grocery needs. If improvements are made in these areas, Greens could become a valuable asset to the Dundee community.
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I popped in earlier today (October 1st, 2023) and noticed several items were past their prime, including one that I unwittingly purchased and only discovered the issue later on. I don't mind establishments selling items that have exceeded their 'Best Before' date to reduce food waste, as long as they're properly segregated, clearly labeled, and offered at a discount. However, it feels truly DECEPTIVE to sell so many expired goods on the shelves at full price. I've attached some snaps of what I encountered during just a brief visit today. A few months back, I unintentionally bought some expired milk which was unfit for consumption, and Greens' response essentially boiled down to 'whoops! won't happen again!' – but a) it clearly is still happening, and b) they didn't provide any refund or replacement.
Greens is no substitute for the former Co-op, which once boasted an entire section dedicated to fresh fruits and veggies. We were assured of a store that championed fresh, locally sourced produce, but instead, we're left with a small fridge containing produce that's consistently understocked and offers a very limited selection.
Instead of useful food items, the aisles are cluttered with gimmicky products like large candy boxes and pricey pre-made meals that aren't particularly practical for locals. It seems Greens should concentrate on being a traditional greengrocer first, offering essential food items, before venturing into offering oddities like a milkshake machine(?) and a slushie machine.
Every shopping trip feels like a whirlwind of confusion, with enormous boxes of miscellaneous items strewn throughout the store and plenty of temporary paper signs. The store fixtures appear cheap, with some not properly installed, resulting in crooked or damaged displays. The queuing setup is awkward, with lines for the bakery counter and the checkout jumbled together in the same space. Currently, there are numerous unpleasant signs about shoplifting, creating an unsettling atmosphere, including a ludicrous policy banning backpacks or large bags inside. Not allowing BAGS in a SUPERMARKET? I understand the issue of theft, but this rule seems absurd.
In summary, a disorganized and overpriced establishment. I wish I didn't have to shop there, but it's the nearest location to my home, and sometimes I'm pressed for time to walk to the next closest supermarket. It's truly not a fitting replacement for the old Co-op by any means.
Isabella Gutierrez (25/06/2025, 15:33):
Just popped in to check out the new store and walked right back out. It seems like only millionaires can afford to shop here. What a dreadful replacement for the coop.
Bobby Hayes (24/06/2025, 01:52):
I reside nearby the convenience store. I really have a desire to support local businesses, but I must say I was rather let down. Allow me to elucidate on my disappointments:
- When I ventured in to procure some Cook's ready meals, the stock was quite meager, which led me to not make any purchases.
- Various items that caught my interest lacked price tags, such as bubble tea, which resulted in me abstaining from purchasing.
- The overall cleanliness standards were deficient; the floors and the display cabinets where the pies and cakes are stored were unsanitary.
- A significant portion of the cakes did not even possess labels.
It seemed as though the establishment was actively dissuading me from parting ways with my hard-earned money. If my experience had been more favorable, I would have undoubtedly made multiple purchases. On a brighter note, the staff did exhibit amiability.
Megan Jenkins (21/06/2025, 20:33):
The shop is alright, but the lady at the checkout with fake nails and fake eyelashes could use some training. It doesn't hurt to be polite and friendly to customers. It could even brighten up your day a bit. Don't let your job affect how you treat customers.
Johnny James (21/06/2025, 01:03):
I popped into the convenience store for some essentials and was a bit miffed when the prices at the register didn't match the ones on the shelf. They tried charging me £14.99 for 10 stubby Morettis and £9 for a Malbec that was supposed to be £6.75. I even went back with the receipt, but there was only one person working the checkout and a big line, so I decided to just leave. Can't say I've had the best experiences there, to be honest. In my humble opinion, I think the Co-Op is a much better option. Cheers!
Cynthia Cruz (18/06/2025, 05:57):
Just stopped by to check out what all the fuss was about - absolute daylight robbery! No wonder the Pakistani owner is rolling in it with those sky-high prices. I won't be returning unless it's for one of their sausage rolls. The African lady at the till was pleasant though, so props for the good customer service 👍😂.
Jordan Edwards (16/06/2025, 10:05):
I must say, there was a rather limited selection of vegan options available. I only managed to spot a solitary vegan sausage roll and a bit of Huel. Back when it was a Co-op, they had an array of vegan treats including ice cream, sandwiches, chocolate, yoghurt, and even doughnuts. It begs the question, where did all those choices disappear to?
Peter Gonzales (10/06/2025, 23:05):
I can't fathom why a shop with prices like this would set up in Stobswell. It somehow ends up being pricier than Co-op. Do yourself a favor and take a little stroll over to Lidl where you won't have to take out a second mortgage to pick up a few essentials.
Michael Reyes (10/06/2025, 18:08):
Brilliant! Michael, who had already clocked out for the day, took 10 minutes to assist me. He was absolutely fantastic. You're ever so fortunate to have such a dedicated, supportive, and warm-hearted team member.
Sarah James (10/06/2025, 09:50):
The prices for branded items at this convenience store are absolutely outrageous compared to other shops. The store layout is just plain odd, the staff seem inexperienced and act like they're at a playground, even going as far as vaping right by the entrance as customers are trying to come in. The security guard constantly patrolling gives off a really unwelcoming vibe, and it speaks volumes about how this business sees its local community...
Thomas Reynolds (05/06/2025, 15:30):
Pros: The bakery counter features delicious treats from Clark's and Fisher & Donaldson, plus there are occasional money-saving deals.
Cons: Prices can be on the higher side, and the fresh food selection is lacking and sometimes past its prime.
The store's use of amateur paper signs and their tendency to tag suspected shoplifters on social media comes across as unprofessional and unfriendly. The legality of this practice is questionable, making it a cause for concern.
Mary Rivera (05/06/2025, 14:35):
I must say, the convenience store in Portlethen truly blew me away with its welcoming staff, extensive product selection, and impeccable cleanliness. Learning that there was one in Dundee got me all excited to pay a visit. However, my experience today was quite the opposite. The floor was a mess, covered in mysterious stains and debris. Despite this, I tried to be understanding, thinking they might be short-staffed or just having a busy day. I picked up a Monster energy drink from the fridge, headed to the checkout, and also grabbed a yum yum. But before I could even pay, I was aggressively told off for supposedly being underage for the drink. I showed my ID, but they still wouldn't let me buy it, although I had no issue purchasing the yum yum. Disappointed, I sat down to enjoy the yum yum, only to find it dry and flavorless. Not worth the money, and I doubt I'll give them another chance.