Boots Pharmacy - Aberdeen

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Boots Pharmacy - Aberdeen

Boots Pharmacy - Aberdeen

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Votes: 46 - Score: 3.8

Boots Pharmacy in Aberdeen: A Comprehensive Review

Boots Pharmacy, located in the heart of Aberdeen, is a well-known destination for those seeking pharmaceutical services. Despite its popularity, customer experiences vary widely, highlighting both strengths and areas for improvement.

Accessibility and Convenience

One of the standout features of Boots Pharmacy is its wheelchair-accessible car park and entrance. This ensures that customers with mobility issues can easily access the store. It’s vital for any establishment to prioritize accessibility, and Boots seems to be making strides in this direction.

Payment Options for a Seamless Experience

Customers at Boots Pharmacy can benefit from various payment options including credit cards and NFC mobile payments. This flexibility allows for a smooth transaction process, whether you’re shopping in-store or opting for in-store pick-up.

In-Store Shopping: A Mixed Bag

While some customers have reported satisfactory experiences with quick service and helpful staff, others have expressed frustration. For instance, one shopper mentioned a long wait despite being the only customer, highlighting issues like slow service and inattentive staff. Such experiences can detract from the overall shopping experience, especially for customers who rely on prompt service due to health needs.

Service Options: The Good and the Bad

The service options available at Boots include prescription filling and medication advice. While some patrons appreciate the knowledgeable pharmacists, others have reported incidents of poor customer service and long wait times. One customer noted that they waited over 45 minutes for their prescription, which is concerning for those who expect timely care.

Customer Experiences: A Variety of Opinions

Reviews of Boots Pharmacy often reflect a mix of satisfaction and disappointment. Some customers commend the store for its friendly staff and comprehensive stock, while others criticize the lack of communication from pharmacists and unhelpful counter assistants. For example, a visitor remarked on the inconsistency in service and how sometimes the focus seems more on sales than genuine customer care.

Conclusion: Room for Improvement

Overall, while Boots Pharmacy in Aberdeen offers essential services and accessibility, there are significant gaps in customer service that need addressing. Consumers value reliability and responsiveness, particularly when it comes to healthcare. Until these issues are resolved, customers may consider other options, such as nearby pharmacies, for a better shopping experience.

The location of our premises is

The contact phone of this Pharmacy is +441224310158

And if you want to send a WhatsApp, you can do so at +441224310158

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Aberdeen

Our service hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday (Today) ✸
Friday
Saturday
Sunday

The website is

If necessary to adjust any detail that you consider is not precise related to this portal, we ask deliver a message so that we will handle it quickly. In advance thanks.
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Boots Pharmacy - Aberdeen
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Comments:

Showing from 1 to 17 of 17 comment(s) received.

Donald Edwards (31/07/2025, 00:46):
Great store, but you can find some items much cheaper at discount stores.
Isabella Ward (24/07/2025, 19:44):
Cheerful and accommodating team. However, encountered a few crabby patrons.
Gabriel Hughes (12/07/2025, 20:57):
Top-notch pharmacy! Great selection of products and excellent service. Highly recommended!
Leonard Hayes (11/07/2025, 11:25):
Great selection and pricing on this Pharmacy blog, highly recommend checking it out for all your pharmaceutical needs! Cheers! 🌿💊 #pharmacy #healthcare #recommendation
Russell Anderson (11/07/2025, 08:10):
The staff at this pharmacy are extremely helpful, and the pharmacist is not only polite but also very supportive and non-judgmental.
Christopher Hall (02/07/2025, 16:28):
Convenient parking, staff is super friendly.
Cynthia Brown (28/06/2025, 17:56):
I've been a regular customer at this pharmacy and have usually had positive experiences. However, my most recent visit was quite disappointing. We were purchasing some items and when we got to the checkout, we noticed some items on sale in a box on the counter. We decided to buy a few of these discounted items. Upon reviewing the receipt at home, I noticed a significant price difference as one of the items was not discounted as expected. When we returned to the store to address this issue, the staff member was unhelpful and dismissive. She didn't bother to check the receipt or the items, simply stating that they may have been misplaced in the sale section. This kind of customer service is unacceptable. Mistakes can happen, but it is not the customer's fault and should be dealt with in a professional manner. This experience has made me reconsider shopping here in the future.
Julie Foster (26/06/2025, 06:00):
A tad pricier compared to other grocery stores, but their "the best" selection is truly top-notch.
Julie Richardson (23/06/2025, 16:19):
Why, hello there! I must say, I do find this blog quite intriguing. The topic of Pharmacy is truly fascinating, don't you think? It's always a pleasure to come across informative and well-written content like this. Cheers to the author for their excellent work!
Amanda Collins (22/06/2025, 14:34):
I must say, I was quite let down by the whole ordeal. Being a patient meself, I reckon pharmacies ought to put the utmost focus on dispensing the required medications and looking after the welfare of their clientele. Alas, when I popped into [boots], it seemed as though their main concern lay in pushing medication sales rather than sincerely catering to the needs of us customers.
Elizabeth Lopez (18/06/2025, 21:08):
Outstanding service from the amiable team.
George Jordan (18/06/2025, 07:58):
The staff is really kind and they make sure you don't have to wait too long.
Kevin Green (17/06/2025, 15:10):
Had everything I needed, top-notch service.
Steven Taylor (13/06/2025, 14:13):
Handled a difficult customer situation smoothly. Strictly adhered to all COVID-19 protocols to ensure everyone's safety and well-being.
Alice Phillips (10/06/2025, 16:58):
This local pharmacy is top-notch.
Victoria White (09/06/2025, 16:45):
Ah yes, these typical boots are a staple in any pharmacy. They are perfect for long shifts on your feet and provide great support for those busy days behind the counter. I always recommend them to my colleagues in the pharmacy field.
Justin Robinson (06/06/2025, 06:58):
Absolutely dreadful service despite five staff members and only two customers. We ended up leaving due to the excessive wait times, with a long line forming behind us.
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