Davidsons Chemists - Clackmannan - Clackmannan

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Davidsons Chemists - Clackmannan - Clackmannan

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Votes: 12 - Score: 3.5

Davidsons Chemists - Clackmannan: A Quick Visit with Mixed Experiences

Davidsons Chemists, located in Clackmannan, has become a focal point for many residents seeking pharmaceutical services. While the pharmacy offers essential services and delivery options, customer experiences vary significantly.

Service Options and Delivery

One of the highlights of Davidsons Chemists is its delivery service. Many customers praise the delivery staff as being "pleasant and helpful," making it a reliable option for those unable to visit the store. However, the in-store service often receives criticism, with some customers reporting grumpy staff and poor handling of prescriptions.

Accessibility Features

For those requiring mobility assistance, Davidsons Chemists is equipped with a wheelchair-accessible entrance and a wheelchair-accessible car park. This commitment to accessibility ensures that all customers can access their healthcare needs.

Planning and Payments

When visiting Davidsons, planning is essential. Several reviewers reported issues regarding their prescriptions, which raises questions about the efficiency of service. Customers are advised to confirm their prescriptions before making the trip. In terms of payment options, Davidsons Chemists accepts debit cards, credit cards, and even NFC mobile payments, providing flexibility for customers during transactions.

Customer Service: A Double-Edged Sword

Customer service at Davidsons Chemists has garnered mixed reviews. Some patrons describe their experiences as disappointing, citing unfriendly staff and lengthy wait times. One reviewer noted an incident involving a prescription mix-up that could have been handled better, emphasizing the need for friendliness and understanding in patient interactions. Conversely, other customers have praised specific staff members for their helpfulness and positive attitudes.

The Importance of Consistent Service

While Davidsons Chemists has the potential to be an excellent pharmacy due to its facility features and delivery options, it must address the inconsistent customer service. Ensuring that all staff provide efficient and friendly service could significantly enhance the overall experience for Clackmannan residents. In conclusion, while Davidsons Chemists has valuable offerings for the community, there is still room for improvement in customer service. Addressing these concerns could turn a good pharmacy into a truly exceptional one.

Our premises are located at

The contact line of said Pharmacy is +441259722635

And if you want to send a WhatsApp, you can do so at +441259722635

Our opening hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If necessary to change any detail that you believe is not accurate regarding this portal, we ask forward a message so we can we will handle it at the earliest convenience. In advance thanks for your cooperation.

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Comments:

Showing from 1 to 7 of 7 comment(s) received.

Alice Torres (14/06/2025, 11:35):
A remarkably organized and effective pharmacy for prescription pick-ups.
George Phillips (11/06/2025, 18:08):
These folks have been absolutely fantastic, delivering my medications with a smile. Wouldn't dream of switching to another pharmacy.
Cheers,
Lorraine Anderson
Emma Hughes (05/06/2025, 10:45):
I've been living in Clackmannan for 3 years now and have been to the Pharmacy multiple times. Most of the time, the staff seemed a bit grumpy, but today was just too much.

I went to pick up my prescription for pregnancy-related issues that my GP had sent over the day before, only to be told that it wasn't there and that I should go back to the GP to get it. So, there I was, 32 weeks pregnant, having to trek back to the GP's office, only to find out that the prescription had indeed been sent to the Pharmacy the day before.

Returning to the Pharmacy, I was once again told they didn't have my prescription. After getting a bit emotional, one of the pharmacists decided to take another look in the system and finally found my prescription under my maiden name, even though I had previously received prescriptions under my married name.

I believe good customer service shouldn't be too much to ask for – being friendly to patients and acknowledging that sometimes the customer might just be right 😉.

At least I did receive an apology in the end.
Lawrence Peterson (04/06/2025, 05:35):
Well, let me tell you about this pharmacy that's an absolute joke, mate! It's the worst one in the area, no doubt about it. I reckon they're always messing up prescriptions and the staff don't have a clue what they're doing. Honestly, you're better off going anywhere else for your meds.
Amber Garcia (03/06/2025, 16:55):
Extremely pleasant team, always willing to assist. That's been my personal experience.
Ronald Cruz (31/05/2025, 16:03):
The team at this pharmacy is just brilliant, always so friendly and ready to help with a smile. They've been incredibly helpful to me and my missus on a few occasions. We're both grateful to have such a top-notch chemist nearby.
Lucy Richardson (21/05/2025, 20:07):
Absolutely dreadful, always so unhelpful and too preoccupied to address any issues, prioritizing holidays over work.

There are always several employees dilly-dallying around, and any difficulties are consistently blamed on the patients.

If you're not happy with your job, find another one.
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