Well Pharmacy: A Look at the Clayton-le-Moors Location
Well Pharmacy, located in Clayton-le-Moors, Accrington BB5 5NS, aims to serve its community with essential pharmacy services and products. However, recent customer reviews have raised some concerns regarding the quality of service at this branch.LGBTQ+ Friendly Environment
Well Pharmacy prides itself on being LGBTQ+ friendly, welcoming all customers regardless of their background. This inclusivity is a positive aspect of the pharmacy, making it a safe space for everyone.Prescription Services and Delivery Options
One of the core services offered at Well Pharmacy includes prescription management. Unfortunately, numerous customers have reported issues with delivery services, citing incomplete prescriptions and poor customer support. Frequent visits have led some to question the reliability of their prescriptions, impacting overall satisfaction.Accessibility Features
For those needing physical access, Well Pharmacy offers a wheelchair-accessible entrance and wheelchair-accessible car park. These features are crucial for ensuring that all customers can access necessary medications and products comfortably.Payment Methods and Shopping Experience
Customers have multiple payment options at Well Pharmacy, including credit cards, debit cards, and NFC mobile payments. This variety facilitates an easier shopping experience, whether through in-store shopping or in-store pick-up.On-site Services and Staffing Concerns
While Well Pharmacy provides essential on-site services, there are significant concerns about staff responsiveness. Numerous reviews highlight issues such as delayed assistance, unhelpful attitudes from pharmacists, and a general lack of customer service. One customer noted waiting over ten minutes without any staff approaching to assist, which points to a need for improved training and better management of customer interactions.Customer Communication: A Missed Opportunity
An alarming trend has emerged where customers report difficulty reaching the pharmacy by phone. Instances of unreturned calls have left many feeling frustrated and undervalued, indicating a critical area for improvement in customer communication.Conclusion
In summary, while Well Pharmacy in Clayton-le-Moors aims to provide essential services to the community, several customer experiences suggest that improvement is needed in service delivery and staff engagement. As the pharmacy looks toward 2024, focusing on enhancing customer satisfaction could help restore its reputation and ensure that all patrons leave happy after a quick visit.
You can reach us at
The contact phone of said Pharmacy is +441254232999
And if you want to send a WhatsApp, you can do so at +441254232999
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The website is Well Pharmacy
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