Boots Pharmacy - Eastern Ave

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Boots Pharmacy - Eastern Ave

Boots Pharmacy - Eastern Ave, Lichfield WS13 7FA

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Exploring Boots Pharmacy on Eastern Ave, Lichfield: Services and Customer Experience

Boots Pharmacy situated on Eastern Ave, Lichfield WS13 7FA offers a range of services tailored to meet the needs of the local community. With a wheelchair-accessible car park and entrance, it ensures convenience for all customers.

Delivery and Prescriptions

One of the key services at Boots Pharmacy is the delivery of prescriptions. Customers can easily order their medications online for quick delivery or choose in-store pick-up options. However, some reviews indicate that there might be discrepancies between the website information and the actual service, leading to longer wait times for prescriptions.

In-Store Shopping Experience

While browsing through various on-site services, visitors often seek help from the staff. Unfortunately, some recent feedback suggests that the level of customer service could be improved. Instances of staff being perceived as rude, particularly when customers are inquiring about products like perfumes, have been noted. Customers expect a welcoming environment, especially during a quick visit to the pharmacy.

Payment Options at Boots Pharmacy

To enhance the shopping experience, Boots Pharmacy also accepts credit cards and NFC mobile payments, catering to the growing trend of contactless transactions. This modern approach allows shoppers to complete their purchases swiftly and efficiently.

Conclusion

Overall, while Boots Pharmacy on Eastern Ave provides essential services like prescriptions and delivery, there is room for improvement in customer interaction and satisfaction. Ensuring a positive shopping experience, especially in person, may help address the concerns raised by customers who value both quality products and superior service.

We are at

The contact phone of this Pharmacy is +441543264902

And if you want to send a WhatsApp, you can do so at +441543264902

map of Boots Pharmacy Pharmacy in Eastern Ave

Our service hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

The website is

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Showing from 1 to 1 of 1 comment(s) received.

Mary Morales (23/06/2025, 18:12):
I would give 0 stars if I could because the staff member who assisted me today was the rudest person I have ever encountered! I walked in to browse their perfumes, but I wanted to buy something different that they had never carried before. I waited for this staff member to become available as she was currently behind the counter in the pharmacy area doing something at the time. I patiently waited at the counter for a few minutes when finally the staff member shouted, "Are you waiting to be served?" I explained that I would like to see the perfumes and she responded by asking me to wait a moment. Absolutely no problem. Moments later, she took the cabinet key and we walked towards the perfumes. That's when she became very rude and made me feel like I was a huge inconvenience to her! She was not happy to assist me at all. I asked if I could smell/test different perfumes to decide which one I would like to buy. She did not open the cabinet doors until I told her which one I wanted. I explained that I didn't know until I smelled them. She told me it didn't make sense to spray more than 2 or 3 because it would affect the smell and be too overpowering. The way she spoke to me made me tell her to forget it and I left to buy perfume elsewhere. I have visited Boots in Cannock, where they have displayed perfume testers and scent strips for people to smell the fragrance and allow them to choose which one they would like to purchase, so I will never step foot in the Boots Rugeley store again! Very rude and unhelpful staff member. I wish I had known her name, but she was working this morning, on Saturday the 3rd of June, around 10:30 a.m.
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