Houlihan Pharmacy Darnley - Glasgow

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Houlihan Pharmacy Darnley - Glasgow

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Comments: 32 - do click here to view or make a comment
Votes: 50 - Score: 3.9

Welcome to Houlihan Pharmacy Darnley: Your Local Healthcare Destination

Houlihan Pharmacy Darnley, located in Glasgow, offers a variety of services tailored to meet the healthcare needs of the community. With an emphasis on accessibility and convenience, this pharmacy aims to provide an excellent experience for all customers.

Payment Options for Your Convenience

At Houlihan Pharmacy, we understand the importance of convenient payment methods. Debit cards, credit cards, and NFC mobile payments are all accepted, ensuring a smooth transaction process. Whether you're making a quick visit or picking up your prescription, our diverse payment options cater to everyone’s preferences.

Accessibility for All

Accessibility is a top priority at Houlihan Pharmacy. The shop features a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for individuals with mobility challenges to access our services. We strive to provide an inclusive environment for all customers.

Service Options that Matter

We offer a range of service options designed to meet the unique needs of our customers: - Delivery: For those unable to visit the pharmacy, our reliable delivery service ensures you receive your medications promptly. - In-store pick-up: Place your order online and enjoy the convenience of collecting your items in-store. - Same-day delivery: Need something urgently? Our same-day delivery service ensures you get what you need without the wait.

Customer Experiences: A Mixed Bag

While many customers praise the pharmacy for its fast service and helpful staff, some have reported negative experiences. Comments highlight a need for improvements in customer service and medication management. Instances of lost prescriptions and communication issues have been noted. However, other reviews commend the excellent customer service provided during consultations and quick turnaround for medications.

Conclusion: Choose Wisely

If you're considering visiting Houlihan Pharmacy Darnley, it's essential to weigh both positive and negative experiences shared by customers. While many appreciate the quick visits, accessibility, and excellent service, others urge potential visitors to stay informed about the pharmacy’s practices regarding confidentiality and medication handling. Make your choice based on what matters most to you in a pharmacy!

You can visit us at the address:

The phone of the respective Pharmacy is +441416212970

And if you want to send a WhatsApp, you can do so at +441416212970

Our public attention hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

In case you want to change any detail that you feel is not correct regarding this site, we ask send a message and we will adjust it as soon as possible. Thanks beforehand we appreciate it.

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Comments:

Showing from 1 to 20 of 32 comment(s) received.

Alexander Reyes (03/07/2025, 05:58):
The personnel at this pharmacy are dreadfully impolite and the pharmacist's skills are sorely lacking.
Allison Gutierrez (30/06/2025, 14:42):
Fantastic service as always, quick and efficient!
Eugene Hernandez (24/06/2025, 14:40):
Excellent service and very welcoming staff.
Samantha Howard (20/06/2025, 13:26):
They are always so lovely and as efficient as they can be when it's busy. I really appreciate that they will be open for a short time on Christmas day, and so on. Very convenient and close to other amenities.
Mark Miller (18/06/2025, 18:34):
The service at this pharmacy is dreadfully slow, with staff always busy chatting among themselves. I had to wait for a very long time with my little one. This seems to be a recurring issue, and they really need to work on improving their customer service.
William Gonzalez (18/06/2025, 00:58):
I would rate this pharmacy lower if I could. I feel like they are calling me a liar because their driver is supposed to be trustworthy, so why would he lie? The driver was supposed to deliver my prescription to the door, but when he saw my brother working in the garden, he refused to give him the items because they were not addressed to him. After confirming the correct name, the driver left the items on the stump at the end of the garden by the street for my brother to collect. When I called today to ask about my prescription, I was told that it had been cancelled because the driver had been bitten (even though my brother had already collected the items left outside). They claimed that what I was saying was untrue because they hadn't seen it themselves, but they could confirm that their driver was telling the truth even though they weren't there.

To make matters worse, I was hung up on and had to call back. The first woman I spoke to had absolutely no customer service skills, she was shouting and talking over me whenever I tried to speak. She continued to shout and denied being rude when I asked to speak to a manager. Finally, I spoke to someone who claimed to be a manager but showed no interest in helping and was also rude, insisting that an incident I witnessed didn't happen, even though I saw and heard it myself. Now, as a vulnerable person who relies on medication deliveries, I am left without my necessary medication. I am utterly appalled by the service I have received, from the prescription pills being left on the street to the lies and the disrespectful treatment I experienced.
Betty Gonzales (16/06/2025, 19:08):
The pharmacist at the Darnley shop is quite haughty and believes she can handle people however she likes. If you don't comply with her, she'll suggest you stay away from the pharmacy. Customers are now required to sign for their medication, even though it's not a legal necessity. Your information is recorded on a single sheet of paper available for all staff to view, only being destroyed once the sheet is full.

This treatment of customers is unacceptable, especially as you already confirm your details when collecting the medication. Who else has access to these signatures and what security measures are in place to prevent information theft? They should bear in mind that it's the customers who keep them employed and should show better respect.

It might be better to avoid this establishment.
Olivia Parker (16/06/2025, 16:08):
"Pharmacy always be there when you need it. Quick and reliable service, can't ask for more!"
Michael Ramirez (13/06/2025, 09:24):
Outstanding service and such a pleasant team. They were incredibly helpful.
Carl Sullivan (09/06/2025, 20:32):
Great team, incredibly helpful and well-informed.
Madison Perez (09/06/2025, 13:45):
Outstanding service, this will be my go-to pharmacy from now on.
Harper Phillips (08/06/2025, 00:05):
Absolutely dreadful. If you fancy having your prescriptions misplaced, not delivered, unordered, or lacking vital items... then this establishment is the one for you!

If that's not the case, I highly recommend seeking out a professional who can actually deliver a quality service.
Anna Sanchez (04/06/2025, 01:51):
The staff at this pharmacy are absolutely brilliant, treating everyone equally and always willing to go the extra mile. When it's not busy, they're great for a chat. I highly recommend this pharmacy to all, especially if you can't get there yourself as they offer delivery. Just a very satisfied customer here, not affiliated with them in any way, but I have to say the staff truly shine and do their company proud.
Madison Foster (03/06/2025, 23:41):
Top-notch service every single time, you won't come across a better pharmacy anywhere in the UK.
Christine Evans (02/06/2025, 16:31):
The staff is incredibly friendly and helpful. They had my prescriptions ready in just 10 minutes, even when they were really busy.
Arthur Rodriguez (31/05/2025, 08:04):
I must say, the customer service and delivery were top-notch - absolutely deserving of a 5-star rating.
Amber Stewart (26/05/2025, 15:04):
I had a chat with the pharmacist, who was really lovely and super helpful!
Amber Ward (23/05/2025, 20:51):
The staff at this Pharmacy are always so helpful and friendly, truly top-notch service.
Austin Graham (23/05/2025, 20:33):
The staff at this pharmacy are absolutely lovely and delightful.
Ann Perez (23/05/2025, 10:42):
Outstanding customer service, I highly recommend utilizing the text message service to ensure everything is ready for you prior to your arrival for pick-up.

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