Kingspark Pharmacy and Travel Clinic (Part of the Gilbride Pharmacy Group) - Glasgow

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Kingspark Pharmacy and Travel Clinic (Part of the Gilbride Pharmacy Group) - Glasgow

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Kingspark Pharmacy and Travel Clinic: A Reliable Choice in Glasgow

Kingspark Pharmacy and Travel Clinic, part of the Gilbride Pharmacy Group, offers a range of service options tailored to meet the needs of its customers. Located in Glasgow, it stands out for its commitment to accessibility, ensuring that everyone, including those with disabilities, can benefit from their services.

Convenience with In-Store Pick-Up and Kerbside Pickup

For those who prefer a hands-on approach, Kingspark Pharmacy provides an in-store pick-up service. Customers can easily order their medications online or via phone, then collect them at their convenience. Additionally, the pharmacy offers kerbside pickup for those who may have difficulty entering the store. This feature caters to individuals with mobility challenges, ensuring that the pharmacy is truly wheelchair-accessible.

Modern Payment Methods for Easy Transactions

Kingspark Pharmacy has embraced modern technology to enhance the customer experience with NFC mobile payments. This feature allows customers to make quick and secure transactions using their smartphones. Moreover, the pharmacy accepts various payment methods, including debit cards and credit cards, making it easy for everyone to pay for their prescriptions and health products.

Testimonials Highlighting Quality of Service

Despite some challenges reported by customers regarding prescription fulfillment, many reviews emphasize the friendliness and helpfulness of the staff. One customer mentioned, “The staff are always welcoming, knowledgeable, and eager to help with any questions.” Another noted the fantastic home delivery service, which ensures prescriptions arrive on time, a critical factor for those reliant on medication. However, some customers have raised concerns about prescription accuracy and timeliness. For instance, one heart transplant patient experienced delays and incomplete orders, leading to a decision to switch pharmacies. These instances underscore the importance of effective communication between the pharmacy and healthcare providers to avoid potential health risks.

Commitment to Customer Care

Kingspark Pharmacy is not just about dispensing medications; it prides itself on providing excellent customer care. Many clients have highlighted the staff's willingness to go above and beyond, stating that they consistently deliver exceptional service. One customer expressed appreciation for a staff member named Fiona, who was particularly helpful in resolving prescription issues.

Conclusion: A Mixed Experience but Not Without Merit

While there are mixed reviews regarding the efficiency of Kingspark Pharmacy and Travel Clinic, it remains a vital resource for the community in Glasgow. With convenient service options, modern payment methods, and a commitment to accessibility, it continues to serve many satisfied customers. Those seeking reliable pharmaceutical services are encouraged to consider Kingspark Pharmacy while remaining aware of its potential challenges in prescription handling.

You can reach us at

The phone of the mentioned Pharmacy is +441416320053

And if you want to send a WhatsApp, you can do so at +441416320053

Our service hours are:

Day Hours
Monday (Today) ✸
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

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Comments:

Showing from 1 to 20 of 27 comment(s) received.

John Jenkins (14/07/2025, 12:52):
I must give a big shoutout to the fantastic team at Kingspark Pharmacy for always going above and beyond to assist me whenever I visit. Top-notch service!
Nathan Cooper (13/07/2025, 14:51):
This service is absolutely dreadful. Prescriptions are consistently delayed, incorrect, or missing items, and the staff are unhelpful. These issues have persisted for a considerable time before any current restrictions were in place. It appears that there is a severe lack of management within the establishment, or if there is someone overseeing operations, it is being handled very poorly. Personally, I do not rely on this pharmacy for my own prescriptions. However, regrettably, it seems to be the only option for many of my elderly clients.
Donna Evans (13/07/2025, 10:34):
Outstanding service! The staff assisted me in a quick exit, which was fantastic as I was running late to feed the chickens!
Maria Walker (10/07/2025, 06:42):
I cannot speak highly enough of this pharmacy for ADHD medication. The shortage of these meds is affecting a lot of people, but I have rarely encountered any issues in obtaining the medication I have needed for titration to find the right dosage. Absolutely superb! 🤗
Matthew Jordan (09/07/2025, 04:47):
I just wanted to give a shoutout to the fantastic team at the Pharmacy, particularly Fiona who went above and beyond to assist me with my prescription delivery. The customer service here is truly exceptional, I couldn't be more impressed.
Mark Hayes (30/06/2025, 12:05):
Fantastic service! The staff is so kind and helpful. My only suggestion would be to add a "stay-behind-the-line" marker on the floor near the cash desk to give customers some privacy after handing in their prescription. It would make the experience even better.
Justin Kim (28/06/2025, 01:16):
The staff was absolutely brilliant, super helpful!
Stephen Cooper (27/06/2025, 00:29):
I get my medication delivered every week, and 9 times out of 10, there's an issue with it. Sometimes they don't even order my correct prescription!
Timothy Russell (25/06/2025, 07:35):
This pharmacy is absolutely brilliant, providing a plethora of valuable services. The team is consistently welcoming and accommodating. My medication is consistently prepared promptly, and the collection service is incredibly convenient. I would wholeheartedly endorse this establishment!
Michael Jenkins (23/06/2025, 18:56):
Outstanding service and team. I would absolutely recommend...
Donald Myers (21/06/2025, 08:00):
The staff was incredibly friendly and provided excellent service.
Christian Kim (20/06/2025, 04:45):
I 'ad an appointment for ear wax removal 'ere, which usually makes me uncomfortable, but the pharmacist, Gaenor I believe 'er name is, was very gentle! She explained the procedure and I barely even felt it! It was much better than other places I've 'ad it done before. I'll definitely be bookin' in 'ere again next time I need it.
Barbara Wright (19/06/2025, 21:26):
The staff at this pharmacy were extremely helpful. I was running behind schedule in submitting my prescription before my upcoming holiday, but they were very understanding and efficiently sorted it out for me in no time!
Mary Carter (19/06/2025, 17:21):
Extremely helpful, staff was very professional.
Vincent Garcia (18/06/2025, 23:12):
The neighbourhood pharmacy has cutting-edge services and equipment. Having a collection machine is a great convenience. The staff are helpful and always address any concerns promptly. I must say, their home delivery service, managed by Fiona, is top-notch and very accommodating.
Janice James (18/06/2025, 10:38):
Outstanding service, I must say!
Allison Coleman (18/06/2025, 10:00):
I just can't fathom what's amiss with this place. There's ample staff yet chaos seems to reign time and time again. Each time I place my order for my bimonthly prescription through Govanhill Health Centre, there's always an issue. The waiting times can stretch to 8-9 days. Items are frequently missed and not included in the supply. In my last order, my hypertension tablets were completely omitted from the prescription. The most recent order was marred by disarray and misinformation between Govanhill GP Centre and the pharmacy. The pharmacy claimed the GP at Govanhill had prohibited me from receiving an arthritis pain killer, but Govanhill denies such actions. The situation remains unresolved, with each party blaming the other. Even after a personal visit where I was kept waiting for so long that I had to leave because a friend who drove me there was double-parked outside and couldn't wait any longer. The text system that used to inform about the prescription status seems to have been abandoned. When it's time for prescription refills, I have to meticulously plan, always anticipating trouble. Doctors prescribe drugs to people because they need them. It's not a game; lives could be at risk. Time and time again, my worst fears are validated by the inefficiency at this establishment.🙄
Willie Bailey (18/06/2025, 04:11):
The service at Kings Park pharmacy is top-notch and always leaves me highly satisfied. The staff there are unfailingly friendly, helpful, and ready to assist with any questions or concerns I may have during my visit.
Carolyn Myers (14/06/2025, 22:14):
I must express my deep frustration as this marks the third occasion on which my prescription failed to be placed in the out-of-hours collection point. My exasperation knows no bounds. I rang at noon today to inquire about its presence, considering that the doctor's receptionist had transmitted it on Friday. They confirmed its presence, yet when I reiterated the urgency of my need due to running out, they assured me it would be sorted. However, upon calling back at 5:10 PM to confirm its placement for collection, it had not been done, leaving me without vital medication for diabetes, specifically Metformin and Simvastatin.

This lamentable scenario mirrors a previous incident 4-5 weeks ago, where assurances were given only for the prescription to once more remain uncollected. Another instance entailed me requesting painkillers to be picked up from the surgery on a Monday, given my unavailability during standard chemist hours due to working in town from 9 to 5, Monday to Friday - resulting in unaddressed agony from nerve pain throughout the weekend.

Regrettably, such recurring instances lead me to believe that this level of service is utterly deplorable. I would not even deem it worthy of a single star rating.
Nancy Nguyen (11/06/2025, 15:49):
The staff at this pharmacy are absolutely brilliant and ever so helpful! They assisted me greatly in obtaining the necessary medications and informed me about the possibility of them being covered by the free NHS prescription, which was a lifesaver when finances were tight. I will definitely be singing their praises and recommending this pharmacy to all in need!

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