Mackie Pharmacy & Weight Management Clinic Giffnock - Glasgow

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Mackie Pharmacy & Weight Management Clinic Giffnock - Glasgow

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Mackie Pharmacy & Weight Management Clinic Giffnock: A Comprehensive Overview

Mackie Pharmacy, located in Giffnock, Glasgow, has built a reputation for providing exceptional service and accessibility to the community. With various service options available, it caters to a diverse clientele with different needs.

Quick Visit and In-store Shopping

For those looking for in-store shopping, Mackie Pharmacy offers a wheelchair-accessible entrance, making it easy for everyone to access their products and services. Whether you need medication, health supplies, or consultation, the pharmacy allows for a quick visit without sacrificing customer service quality.

Payments and Accessibility Features

Convenience is a key feature at Mackie Pharmacy. Customers can make payments using various methods, including credit cards and debit cards. Recently, they have also integrated NFC mobile payments to streamline transactions, ensuring that your shopping experience remains hassle-free. Despite some mixed reviews regarding service consistency, many customers appreciate the helpful staff who go above and beyond during busy hours. However, it's important to note that issues have arisen, such as claims of rudeness and mishandled prescriptions, underscoring the need for further improvements in customer interaction.

Prescription Services and Delivery Options

Mackie's offers both in-store pick-up and delivery services. Customers have reported the pharmacy holding diabetic supplies for collection when other pharmacies refused to do so, highlighting their commitment to customer care. Although there have been concerns about prescription availability and the necessity of a prescription for certain emergency supplies, the pharmacy remains a vital resource for locals.

Customer Experiences and Feedback

Feedback from customers varies widely. Many appreciate the friendly and knowledgeable staff, exemplified by pharmacists like Jenny, who are willing to assist with complicated prescriptions. Contrastingly, some clients have expressed disappointment over denied requests for urgent medical supplies like Glucagon pens without the proper documentation.

Conclusion

In summary, Mackie Pharmacy & Weight Management Clinic Giffnock stands out for its range of services, accessible design, and commitment to serving the local community. While it has its share of challenges with customer service experiences, many patrons continue to rely on its offerings for pharmaceutical and health management needs. Whether you prefer in-store shopping or utilizing their delivery service, Mackie Pharmacy aims to be your trusted provider in Giffnock.

Our premises are located at

The phone number of said Pharmacy is +441416380150

And if you want to send a WhatsApp, you can do so at +441416380150

Visit us during the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

The website is

If necessary to alter any detail that you think is not accurate about this page, we kindly request send us a message so we can we will adjust it as soon as possible. With anticipation thanks.

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Comments:

Showing from 1 to 7 of 7 comment(s) received.

Betty Stewart (06/06/2025, 05:10):
I remember coming here years ago. I visit this place for my prescriptions. The service is alright.
Sean Smith (05/06/2025, 19:47):
Well, let me tell you, these folks seem to be a bit clueless if you ask me. I was informed that the doctors hadn't sent over the prescription. So, I made a call to the doctors, and what do you know, they confirmed the date and time it was collected. Went back to Mackies, and lo and behold, my prescription mysteriously appeared. Not a single word of apology from them. Absolutely dreadful behavior, if you ask me.
Ann Lewis (05/06/2025, 11:00):
⭐⭐⭐⭐⭐

I must say, Mackies Pharmacy in Giffnock is absolutely brilliant. The team there is so friendly and always willing to help with any questions or worries you may have. Their level of assistance is unmatched, making them stand out from other pharmacies in the area. It's like comparing night and day in terms of service. I can't speak highly enough of the staff's professionalism and their true concern for their customers. A top-notch service through and through!
Teresa Morales (05/06/2025, 08:22):
Jenny, one of the pharmacists, was able to give me some fantastic advice today. The pharmacy was bustling, but she was so calm and kind with me...thank you!! And that robot dispenser looked quite cool as well!
Patricia Ortiz (03/06/2025, 03:24):
Amazing service! I had completely run out of one of my medications. They delivered an emergency supply within a couple of hours.
Emily Robinson (31/05/2025, 06:25):
Absolutely top-notch service from the staff here, super quick too!
Katherine Reyes (28/05/2025, 19:23):
I must express my disappointment with Mackies today.

My husband, a type 1 diabetes patient, encountered a troubling situation yesterday. During a hypoglycemic episode, we discovered he was without a Glucagon pen, which serves as a vital last resort against hypoglycemic coma. Due to the GP practice's closure until Monday, he personally visited the pharmacy from which he has received his repeat prescriptions for many years: Mackies in Fenwick Road, Giffnock. He explained the critical emergency protection that the pen provides for his type of diabetes. The pharmacist acknowledged the pen's availability but, after consulting with another individual, declined to provide one without a prescription.

The hypo my husband experienced yesterday was due to the mistiming of his insulin intake, where he inadvertently took 10 units of Fiasp insulin and only consumed 20g of carbohydrates for about 45 minutes. He was at significant risk of severe hypoglycemia with no Glucagon pen on hand. This situation was deeply concerning, and we had hoped that Mackies would assist by providing the essential item he needed. Their refusal implies a lack of understanding regarding the life-saving capabilities of the Glucagon pen or, worse, a lack of concern for my husband's well-being. In our time of need, Mackies let us down.
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