Boots Pharmacy - Hamilton

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Boots Pharmacy - Hamilton

Boots Pharmacy - Hamilton

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Votes: 96 - Score: 3.8

Exploring Boots Pharmacy in Hamilton

When it comes to in-store shopping for health and wellness needs, Boots Pharmacy in Hamilton offers a blend of services that can make your experience either pleasant or frustrating. Here are insights into what you might expect during your visit.

Service Options: A Mixed Bag

While many customers report fantastic staff, friendly interactions, and a clean environment, others have faced challenges. Complaints about poor service and long wait times are prevalent. One user highlighted a common scenario: “Every time you find there crowded because they are so slow and incompetent staff.” This indicates the need for better management during peak hours to enhance customer flow.

Accessibility and Convenience

For those with mobility challenges, Boots Pharmacy does feature a wheelchair-accessible entrance, making it easier for everyone to access medication and health products. However, the pharmacy’s location can present challenges, particularly concerning parking. Many customers lament the difficulty in finding available parking spaces, reinforcing the need for efficient in-store pick-up options.

Payment Options

Boots Pharmacy accepts various payments, including traditional credit cards and modern NFC mobile payments, allowing for quick and convenient transactions. Yet, some users have expressed concerns regarding customer data privacy when personal information is required at the point of sale.

Planning Your Quick Visit

If you’re planning a quick visit, be prepared for potential delays. Customers often mention long waits for prescriptions, which can detract from the convenience promised by quick dispensing services. One visitor noted, “I went in to buy 1 off-the-shelf item, the shop was full of people waiting for prescriptions, and I was told I had to wait with them.”

Delivery and Additional Services

While many appreciate the ability to pick up prescriptions, issues surrounding delivery and communication have been raised. Some express frustration over prescriptions being lost or mishandled. As one user pointed out, “They lost your prescriptions and simply said no we don’t have anything on this name go to GP and verify.” This highlights a significant area for improvement in customer service.

Final Thoughts

In conclusion, Boots Pharmacy in Hamilton stands as a vital resource for many locals but faces challenges with service efficiency and customer engagement. While the staff are friendly and helpful, improvements in communication, staff training, and parking solutions could significantly enhance the overall shopping experience. If you're in the area, consider visiting, but be prepared for the realities of busy pharmacy life.

We are located at

The contact line of the respective Pharmacy is +441698425390

And if you want to send a WhatsApp, you can do so at +441698425390

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Hamilton

We open at the following schedule:

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Comments:

Showing from 1 to 20 of 44 comment(s) received.

Bradley Hernandez (30/06/2025, 22:46):
Outstanding customer service, no issues seeking assistance, one of several pharmacies in the area.
Johnny Wilson (30/06/2025, 17:03):
The staff were quite lovely and accommodating. It's a shame about the dearth of parking spaces.
Ronald Reyes (24/06/2025, 15:53):
The pharmacy in Hamilton is an absolute disaster, mate. They never pick up the blimmin' phone, and their customer service skills are shockin'. And don't even bother checkin' their closing times, 'cause they shut up shop whenever they fancy!
Hannah Taylor (22/06/2025, 16:06):
The staff at the pharmacy are wonderful, but it seems like they are always swamped and it can take forever to get assistance. Parking is an absolute nightmare, as there never seems to be any available spots. I've also noticed that their phone is constantly busy, making it difficult to reach them. When I've mentioned this issue to them, they claim to have ongoing phone problems that have yet to be resolved even after several months.
Teresa Anderson (21/06/2025, 18:43):
Outstanding personalized assistance.
Henry Collins (19/06/2025, 21:57):
I popped into the pharmacy to pick up a single item, but it was bustling with folks waiting on their prescriptions. Despite being informed that I had to join the queue, it only took 30 seconds to attend to my needs after a 25-minute wait. Moving forward, I'll be taking my business elsewhere.
Margaret Kim (18/06/2025, 18:02):
This pharmacy is the absolute worst, mate. It's a nightmare trying to find parking, and once you finally make it inside, be prepared to wait for ages to be served. There are always massive queues no matter what time you pop in.
Zoey Anderson (16/06/2025, 16:27):
Oh, these beauty products are absolutely fabulous! I can't get enough of them. The quality is top-notch and they have really improved my skincare routine. I highly recommend checking them out if you're looking to up your beauty game!
Keith Gomez (16/06/2025, 02:53):
I've had a very frustrating experience with this pharmacy. The service is terrible and the staff seem very incompetent. They always make me go back multiple times to get my prescription sorted out. It's really annoying to find out that the medication doesn't match what my doctor prescribed, and then they ask for a new prescription.

To make matters worse, they have lost my prescriptions before and just told me they couldn't find anything under my name, telling me to go back to the doctor to verify. Every time I go there, it's crowded because they work so slowly and the staff are inept.
Doris Wright (15/06/2025, 13:16):
They truly provide great assistance and guidance, mate.
Brian Scott (14/06/2025, 00:11):
The staff at this pharmacy are just brilliant - always there to lend a hand and so welcoming! Highly recommend them!
Madison Clark (12/06/2025, 18:24):
Fantastic deals in the Christmas store, stock up on deodorants and shampoos for the upcoming months.
William Cruz (10/06/2025, 10:44):
This pharmacy is pretty standard. It always seems to be crowded, making it a bit tricky to get assistance at times. The parking situation can also be quite challenging. However, it is conveniently located for the surrounding area.
Karen Davis (07/06/2025, 06:45):
I can get all my medications there.
Henry Lewis (05/06/2025, 10:19):
I recently visited a charming pharmacy that was not only well-managed but also had a warm and inviting atmosphere. The staff were knowledgeable and helpful in assisting me with my needs. I highly recommend this pharmacy for all your medical needs.
Sara Robinson (05/06/2025, 08:44):
Great friendly service, I was very pleased with the attention and care I received at the pharmacy. Top-notch experience!
Patricia Reynolds (04/06/2025, 21:24):
The staff at this pharmacy is so friendly and helpful, providing fast service and great advice. It's really well organized and run smoothly.
Laura Hayes (04/06/2025, 04:27):
I gather my prescriptions here... hardly any wait at all.
Layla Moore (03/06/2025, 21:04):
I would recommend stopping by in person as they don't seem to be answering their phone.
Dorothy Fisher (02/06/2025, 21:33):
This Pharmacy is absolutely top-notch, the staff goes above and beyond to assist you with a friendly attitude. I can't praise them enough, they truly deserve 10 stars!

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