Boots Pharmacy in Johnstone: A Comprehensive Overview
Boots Pharmacy, located in Johnstone, offers various service options to meet the needs of the community. While many customers appreciate the selection and accessibility of the pharmacy, opinions vary based on individual experiences.
Payment Options Available
At Boots Pharmacy, payments are convenient, with support for credit cards and NFC mobile payments. This flexibility allows customers to complete their transactions swiftly and effortlessly during their in-store shopping visits.
Accessibility Features
The pharmacy is equipped with a wheelchair-accessible entrance, ensuring that all individuals can access the services they need without any barriers. This feature enhances the overall customer experience and promotes inclusivity.
Delivery and In-Store Pick-Up Options
For those unable to visit the store physically, Boots Pharmacy provides delivery options, allowing customers to receive their prescriptions at home. Additionally, the in-store pick-up service enables individuals to collect their medications conveniently, saving time during busy schedules.
Customer Service Experiences
Customer service at Boots Pharmacy has received mixed reviews. Some patrons have praised the friendly staff, noting their helpfulness and pleasant demeanor. For instance, one review highlighted the excellent assistance provided by a young lady pharmacist who went above and beyond to ensure the correct treatment was given.
However, several reviewers expressed frustration regarding the service options available. Complaints about phone interactions reveal instances where customers felt dismissed or inadequately assisted. One reviewer shared their disappointment after being told, “No, can’t help with that,” which left them feeling unsupported.
Operational Hours and Accessibility Concerns
Another point of contention involves the pharmacy’s lunch hour policy. Customers voiced concern over being turned away between 12:00 PM and 1:00 PM when pharmacists were unavailable. Many noted that this practice is inconvenient, particularly for working individuals needing to collect prescriptions.
Final Thoughts
Boots Pharmacy in Johnstone serves as a vital resource within the community, offering essential medications and health products. With its accessibility features and various service options, it aims to cater to diverse customer needs. However, ongoing issues related to delivery, prescription accuracy, and customer service highlight areas for improvement. As the pharmacy strives to enhance its services, feedback from customers will be crucial in shaping a more positive experience.
You can reach us at
The phone of the respective Pharmacy is +441505320396
And if you want to send a WhatsApp, you can do so at +441505320396
Our business hours are:
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The website is Boots Pharmacy
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