Boots Pharmacy - Leven

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Boots Pharmacy - Leven

Boots Pharmacy - Leven

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Comments: 12 - do click here to view or make a comment
Votes: 20 - Score: 2.5

Boots Pharmacy in Leven: An Overview

Boots Pharmacy located in Leven offers a variety of services designed to cater to the needs of its customers. Unfortunately, recent reviews highlight some challenges that patrons have faced when using this pharmacy.

Accessibility Features

One notable aspect of Boots Pharmacy in Leven is its wheelchair-accessible entrance and wheelchair-accessible car park. This makes the location convenient for those needing additional support. However, despite these features, some customers reported negative experiences related to accessibility within the store itself, citing long wait times and inadequate staff communication.

Service Options

The pharmacy provides several service options, including in-store shopping, in-store pick-up, and delivery. While these services are beneficial, many customers expressed frustration with the delivery and prescription turnaround times. Reports indicate that even urgent prescriptions may be delayed, leading to increased stress for those relying on timely medication.

Payments Made Simple

When it comes to payments, Boots Pharmacy accepts various methods, including credit cards and NFC mobile payments. However, customers have mentioned issues with the service, particularly around the handling of prescriptions, which could cast doubt on the efficiency of the payment process during peak times.

Customer Experiences

Feedback regarding customer service has been less than stellar. Many reviewers noted rude or indifferent attitudes from staff members, leading to dissatisfaction with their overall experience. A recurring theme among customer comments highlights the need for better training and support for pharmacy staff, as well as improvements in responsiveness to customer inquiries.

Planning Your Visit

If you plan to visit Boots Pharmacy in Leven, it is essential to be prepared for potential long wait times. Some customers recommend calling ahead to confirm prescription readiness, but many have reported difficulties reaching the pharmacy by phone. Therefore, considering a quick visit during off-peak hours might yield a better experience.

Conclusion

While Boots Pharmacy in Leven offers necessary services and accessibility features, customer feedback suggests that significant improvements are needed in staff training, prescription management, and customer service. By addressing these issues, Boots Pharmacy can enhance its reputation and ensure that patrons receive the quality care they deserve. For those seeking a more reliable option, exploring alternative pharmacies in the area may be worth considering.

The address of our establishment is

The phone of said Pharmacy is +441333423276

And if you want to send a WhatsApp, you can do so at +441333423276

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Leven

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Showing from 1 to 12 of 12 comment(s) received.

Peter Reyes (06/06/2025, 12:28):
The staff at this pharmacy were ever so polite and friendly, and their prescription service was top notch - a solid 10/10! I would highly recommend them to anyone in need of pharmaceutical services.
Dylan Flores (05/06/2025, 22:07):
Absolutely dreadful experience, I must say. Never before have I encountered such a request to wait outside for a prescription. And the attitude towards customers was simply appalling. I can only give a single star for the mere fact that they were open. Quite disappointing, indeed.
Harper Morales (03/06/2025, 19:08):
What an absolute shambles of a pharmacy! Every time I attempt to ring them up, it's the same old story! I swear they must disconnect the phone line as soon as they clock in for their shift. If it were possible, I'd rate them zero stars without hesitation!
Evelyn Mitchell (07/05/2025, 13:27):
There seems to be a lack of personnel.
Emma Anderson (06/05/2025, 10:50):
My experience at this pharmacy was absolutely dreadful! I felt like they didn't care at all about my wellbeing. They had my heart prescription for more than a week without even bothering to inform me. It's hard to know when they are open because most of the time they seem to be hiding in the back instead of helping customers in the shop. When I finally mustered up the courage to complain, one of the staff members had the audacity to ask me if I even wanted my medication! To make matters worse, she instructed another employee not to give me my meds. I had to practically snatch them from her hands because I had gone without my heart pills for over a week. Needless to say, I will never set foot in that pharmacy again and I strongly encourage everyone to seek out a more professional chemist.
Nicole Gonzales (05/05/2025, 19:27):
I must say, the response time over the phone is quite lacking. I had to make a whopping 15 calls before finally reaching someone on the line.
Jennifer Ortiz (04/05/2025, 23:03):
I tried calling several times but no one ever picks up the phone. The queues are a nightmare and the waiting times are incredibly long.
Louis Rodriguez (22/04/2025, 02:50):
Appalling wait time and my prescription was not even complete. They definitely need more staff, especially ones who know what they're doing. I am switching pharmacies after this experience.
Nancy Baker (21/04/2025, 05:46):
The staff at this pharmacy are very friendly and helpful, always on their toes!
Danielle Wright (21/04/2025, 00:00):
The staff at this pharmacy are shockingly inept, dispensing the incorrect medication and even disclosing customers' personal information. Thankfully, there are many other pharmacies in the vicinity that provide better service and care.
Ava Edwards (19/04/2025, 20:17):
I've been visiting this pharmacy for more than 5 years, and I've never encountered any issues. The staff is always very friendly and helpful.
Wayne Murphy (17/04/2025, 11:21):
The pharmacy's staff have been shockingly incompetent with fulfilling prescriptions, especially urgent ones. They are frequently days late and often fail to conduct proper checks, leading to frustrating exchanges with the neighboring surgery. It's concerning that individuals lacking basic competency are employed by a pharmacy. The poor service can exacerbate existing health issues due to prolonged waits and unnecessary stress. I strongly recommend seeking assistance at Boots on the High Street in Leven, as they excel in all aspects of their service. Personally, I experienced a serious error with a controlled medication from this pharmacy, which resulted in a hospitalization due to unclear instructions and a near-fatal overdose. Thankfully, I realized something was wrong early on, or I might not be alive to write this review. It's crucial to pay attention to dosage information, as errors can have grave consequences. The hospital staff confirmed that the dosage instructions provided were unclear and attributed the mistake to the pharmacy.
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