Cloud Pharmacy - Online Pharmacy - Livingston

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Cloud Pharmacy - Online Pharmacy - Livingston

Cloud Pharmacy - Online Pharmacy - Livingston

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Votes: 162 - Score: 4.0

Understanding Cloud Pharmacy: The Online Pharmacy Experience

Cloud Pharmacy is an online pharmacy located in Livingston, offering a range of medical products and services designed with customer convenience in mind. It stands out for its accessibility options and various service choices.

Accessibility at Cloud Pharmacy

One of the key features of Cloud Pharmacy is its wheelchair-accessible entrance and car park, ensuring that all customers can access their services easily. This commitment to accessibility reflects their focus on providing inclusive healthcare solutions for everyone.

Service Options for Customers

Cloud Pharmacy offers multiple service options tailored to meet the diverse needs of its clients. Customers can choose in-store pick-up for a quick collection of their medications, or they can opt for home delivery, which is particularly beneficial for those who cannot travel. Their delivery service has been praised by some users for its efficiency, although experiences may vary.

Payment Methods and Customer Convenience

To facilitate smooth transactions, Cloud Pharmacy accepts various payment methods, including debit cards and credit cards. This flexibility ensures that customers can complete their purchases securely and conveniently. However, some reviews reflect issues with payment processing and delayed refunds, which highlights the importance of effective customer service in managing such situations.

Customer Experiences and Feedback

The feedback about Cloud Pharmacy is mixed. While many customers have had positive experiences, praising the helpfulness and responsiveness of the customer service team, others have reported significant issues. For example, one user noted their satisfaction with the prompt follow-up from the customer service team regarding medication usage, highlighting the pharmacy's commitment to patient care. In contrast, several reviews pointed out frustrations with poor customer service, such as delays in delivery and inadequate communication regarding refunds. A recurring theme in the feedback is the need for improved operational efficiency. Many customers expressed concerns over difficulties in contacting the pharmacy when issues arose, leading to recommendations for potential users to consider alternate pharmacies if reliability is a primary concern.

Conclusion: Navigating Your Pharmacy Needs

Cloud Pharmacy offers a variety of service options and accessibility features, making it a viable choice for many customers. However, individuals considering utilizing their services should be aware of the mixed reviews surrounding customer support and operational challenges. Whether opting for in-store pick-up or delivery, careful consideration of personal needs and the experiences of others may guide customers in making informed decisions about their pharmacy care.

Our premises are located at

The contact phone of the respective Pharmacy is +441506901275

And if you want to send a WhatsApp, you can do so at +441506901275

Our public attention hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday (Today) ✸
Friday
Saturday
Sunday

The website is

If you require to change any information that you believe is not precise about this web, please forward a message so that we will fix it as soon as possible. Thanks beforehand thanks for your cooperation.

Images

Comments:

Showing from 1 to 20 of 79 comment(s) received.

Gloria Miller (18/08/2025, 21:08):
I must say, Cloud Pharmacy has been absolutely wonderful whenever I've reached out for advice. The staff is incredibly helpful, friendly, and polite, which truly sets them apart. I would give them a perfect 10/10 rating!
Bobby Morales (18/08/2025, 18:18):
I have tried a few online pharmacies and this one is definitely the top-notch choice. The delivery is swift, the responses are fast - I highly recommend it.
Adam Ford (18/08/2025, 16:19):
I placed an order and received it within a day. I'm absolutely blown away!
Doris Brown (17/08/2025, 12:04):
Cloud Pharmacy has been offering me fantastic deals on my medication, and their customer service was top-notch when I encountered delivery issues. I cannot recommend them enough!
Cynthia Lewis (16/08/2025, 09:08):
I had an amazing experience ordering Mounjaro from Cloud Pharmacy. I made the order on a Sunday evening and it got approved within 2 hours, dispatched on Monday morning, and delivered on Tuesday morning. I am extremely pleased with the service.
Lucy Rodriguez (14/08/2025, 01:14):
Outstanding service - consistently timely, professional, and accommodating. I had the misfortune of having my medication pilfered recently, yet Cloud Pharmacy graciously offered to reship it at no cost. To me, that's exemplary service that goes above and beyond.
Zachary Hill (10/08/2025, 06:32):
I must say, not very professional. My therapist had Pharmacy send me the necessary naproxen for my back pain, and it was confirmed as signed by their team on December 28, 2022.
Now that I need more doses, they messed up the order, saying my ID verification didn't pass muster.

I've included the first box that arrived.

In the email my therapist received, they mentioned having a strict policy on ID checks. If that's the case, how did I receive my initial batch of Naproxen but have issues with the second order?

I've attached a photo of the box I received, holding it in my hand for proof.

I'm giving your service a negative review based on this experience.
Patrick Johnson (09/08/2025, 06:34):
I've ordered omeprazole a few times from this website, and my order arrived promptly each time. 5 stars!
Ruth Martin (08/08/2025, 09:57):
I had a splendid experience with the Cloud Pharmacy team. The service was quick and efficient, and everything was straightforward. Couldn't have asked for better!
Andrew White (04/08/2025, 14:04):
Outstanding service. Lightning-fast and thorough delivery.
Dylan Hill (04/08/2025, 06:29):
Meg was so efficient and clear, she really covered all the information I needed. Thanks a lot Meg!
Bruce Bennett (04/08/2025, 03:26):
The team at this pharmacy is incredibly welcoming and always ready to address any questions I may have. This is my third time placing an order with them, and I plan on sticking with them for all of my healthcare requirements! A perfect 10 out of 10 experience.
Jean Ramirez (31/07/2025, 15:44):
I must say, my experience with the customer service team at Cloud Pharmacy has been absolutely top-notch. These folks are exceptionally friendly, helpful, and quick to respond. Not only do they offer clear instructions on how to use their medications, but they also make sure to follow up and check in on your progress.

Should any problems arise, their support team is on the ball, promptly resolving any issues you may have. I am truly amazed by the level of care and dedication they show.

In conclusion, I am thrilled to be a customer of Cloud Pharmacy and wholeheartedly recommend their services to anyone in search of a trustworthy and customer-focused pharmacy experience.
Aaron Reyes (29/07/2025, 13:54):
"I do reckon at some stage my mates Yessssss my fellow travelers we appear to have some wild fun my friends, or scholars!!!"
Kenneth Bennett (26/07/2025, 12:05):
The staff at this pharmacy is absolutely top-notch. I highly recommend their services!
Susan Hughes (19/07/2025, 23:59):
Great service all around, top-notch response. Thank you
Richard Anderson (19/07/2025, 16:08):
I've been using Cloud Pharmacy for Mount Kilimanjaro for around 5 months. Orders are always processed and dispatched on the same day. While their prices may be a tad higher than others, I've never experienced any delays with my orders. I think this is because they collaborate with other pharmacies to meet the demand. I was also pleasantly surprised when my email was responded to within a couple of hours. I'll gladly keep using their services.
Grace Myers (19/07/2025, 03:25):
Fantastic service! The next day delivery was spot on and the ordering process was a breeze. Definitely worth recommending!
Layla Gomez (17/07/2025, 23:12):
I've had a few hiccups with online pharmacies, but they've always gone above and beyond to make things right. So, I just wanted to say thank you for the great customer service.
Rachel Alexander (16/07/2025, 14:05):
My mum is still eagerly awaiting news about her Mounjaro order that she paid for last Saturday. It hasn't arrived yet or been dispatched.

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