Boots Pharmacy - Rugeley Ws15 2Dt

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Boots Pharmacy - Rugeley Ws15 2Dt

Boots Pharmacy - Rugeley Ws15 2Dt, United Kingdom

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Votes: 73 - Score: 3.7

Boots Pharmacy in Rugeley: An Overview

Boots Pharmacy, located at Rugeley WS15 2DT, United Kingdom, is a well-known establishment, yet it has received mixed reviews from customers regarding its services.

Prescription Services

Many customers rely on Boots Pharmacy for their prescription needs. However, some have experienced delays, with one customer reporting a wait of over an hour for a prescription that was supposed to be ready. This raises concerns about the efficiency of the on-site services offered at this location.

In-Store Shopping Experience

During a quick visit for in-store shopping, customers often look for various products, including perfumes. Unfortunately, the experience can vary significantly. One particular review highlighted the rudeness of staff members when interacting with customers, making the shopping experience less pleasant.

Payment Options

Boots Pharmacy offers multiple payment options, including credit cards and NFC mobile payments, ensuring convenience for all shoppers. This modern payment technology is appreciated by many but does not compensate for the service issues reported.

Accessibility and Customer Service

The pharmacy is noted for having a wheelchair-accessible entrance, which is vital for inclusivity. However, the quality of customer service seems to be lacking. Multiple reviews express dissatisfaction with staff behavior, describing encounters as unfriendly and unhelpful.

Delivery and In-Store Pick-Up

While Boots Pharmacy provides options for delivery and in-store pick-up, some patrons express frustration over the reliability of these services, especially when it comes to prescription fulfillment.

Conclusion: Room for Improvement

Despite the potential that Boots Pharmacy in Rugeley has, numerous customers report experiences deserving of zero stars due to service quality. The need for training staff in customer service and improving the efficiency of their prescription processing is evident. Regular shoppers may find other locations more accommodating, especially if they prioritize friendly service and timely assistance.

Our business is located at

The phone number of this Pharmacy is +441889582061

And if you want to send a WhatsApp, you can do so at +441889582061

map of Boots Pharmacy Pharmacy in Rugeley WS15 2DT

Our opening hours are:

Day Hours
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Tuesday
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Thursday
Friday
Saturday (Today) ✸
Sunday

The website is

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Showing from 1 to 1 of 1 comment(s) received.

Debra Smith (23/06/2025, 06:05):
I would give 0 stars if I could because the staff member who assisted me today was the rudest person I have ever encountered! I walked in to look at their perfumes but wanted to purchase something different that they had never carried before. I waited for this staff member to become available as she was currently behind the counter in the pharmacy area doing something at that time. I patiently waited at the register for a few minutes when finally the staff member shouted, "Are you waiting to be served"? I explained that I would like to see the perfumes and she responded by asking me to wait a moment. Absolutely no problem. Moments later, she grabbed the cabinet key and we walked over to the perfumes. It was then that she became very rude and made me feel like I was a huge inconvenience to her! She was not happy to help me at all. I asked if I could smell/try out different perfumes to decide which one I would like to purchase. She didn't open the cabinet doors until I told her which one I wanted. I explained that I wouldn't know until I smelled them. She told me it made no sense to spritz more than 2 or 3 because it would affect the scent and be too overpowering. The way she spoke to me made me tell her to forget it and I walked out to buy perfume elsewhere. I have visited Boots in Cannock, where they have displayed perfume testers and scent strips for people to smell the fragrance and allow them to choose which one they would like to buy, so I will never step foot in the Boots Rugeley store again! Very rude and unhelpful staff member. I wish I had known her name, but she was working this morning, on Saturday 3rd June, around 10:30 am.
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