Boots - Dunfermline

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Boots - Dunfermline

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Exploring Boots: Your Go-To Beauty Supply Store in Dunfermline

Welcome to Boots, the staple health and beauty supply store located in the heart of Dunfermline. This store not only provides a wide range of products but also offers various services tailored to your needs, making it a convenient choice for both locals and visitors.

Accessibility at Its Best

One of the standout features of Boots is its commitment to accessibility. The store boasts a wheelchair-accessible car park and a wheelchair-accessible entrance. This ensures that all customers can enjoy a seamless shopping experience without any hindrances.

Shopping Made Easy with In-Store Services

Whether you're planning a quick visit or an extensive shopping trip, Boots has you covered with multiple service options. From in-store pick-up for online orders to friendly staff ready to assist with inquiries, your needs are prioritized. Additionally, for those preferring modern payment methods, Boots accepts NFC mobile payments, along with regular credit cards and debit cards, providing you with a variety of payment options to suit your preferences.

Customer Service: Room for Improvement

Despite the many positive aspects of Boots, several customers have voiced concerns regarding customer service levels. Several comments highlight experiences of poor customer care, indicating that while some staff members are very helpful, others may leave customers feeling neglected. Instances of long wait times and unacknowledged inquiries have been noted, particularly during busy periods. For example, one customer expressed frustration after waiting for assistance at the perfume counter, only to find staff juggling multiple responsibilities across sections. Such situations undermine the otherwise pleasant shopping environment and indicate that the store may be understaffed at times.

In-Store Shopping Experience

The in-store shopping experience at Boots is enhanced by its cleanliness and organization. Many shoppers appreciate the well-stocked shelves and the ease of navigation due to clear signage throughout the aisles. Whether you're hunting for cosmetics or health products, you'll find everything you need. However, several customers suggest that improvements in staff availability could significantly elevate the overall experience. For instance, a visitor shared their disappointment when they required urgent help but faced long gaps before receiving attention.

Conclusion: A Store Worth Visiting

In conclusion, Boots in Dunfermline remains a reliable destination for beauty supplies, pharmaceuticals, and personal care products. With its accessible layout, diverse product range, and modern payment options, it caters to a wide audience. However, enhancing customer service, particularly during peak times, could transform the shopping experience from good to exceptional. If you're in the area, consider stopping by to explore the great offers, including seasonal discounts on gift boxes, while enjoying the convenience this beauty supply store offers!

The address of our establishment is

The phone of the respective Beauty supply store is +441383737474

And if you want to send a WhatsApp, you can do so at +441383737474

Our business hours are:

Day Hours
Monday
Tuesday (Today) ✸
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

In case you want to update any element that you think is not accurate regarding this site, we kindly request send us a message so we can we will adjust it as soon as possible. With anticipation thanks for your cooperation.

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Comments:

Showing from 1 to 20 of 37 comment(s) received.

Melissa Brooks (22/07/2025, 12:50):
Fantastic Christmas goodies as always. On the pricier side as per usual.
Daniel Jones (18/07/2025, 10:04):
The staff at the pharmacy department was so helpful and friendly, mate! Just top-notch service all around.
Justin Cruz (18/07/2025, 02:11):
A compact shop, yet stocked with a plethora of beauty supplies. The staff is also quite accommodating and knowledgeable.
Pamela Anderson (17/07/2025, 22:57):
I've been ringing the store multiple times to check if they had a specific item before making the journey there, but the phone keeps playing the closed message even though I'm calling during their opening times. Perhaps it would be simpler for them to just forward the calls so they don't have to deal with customers?
Victoria Lopez (17/07/2025, 06:50):
It's quite a breeze to get around this place, with clear signage along the aisles to guide you to your destination. The staff are incredibly helpful and courteous, although the prices can be a tad steep, which is to be expected for this kind of store. It's pleasantly devoid of any strong odors and kept quite tidy. Prescription pick-ups are efficiently handled here as well.
Leonard Wright (12/07/2025, 18:42):
The pharmacist is absolutely brilliant and so knowledgeable!
Dylan Flores (11/07/2025, 22:30):
I love visiting the beauty supply store, they always have so many wonderful items to purchase.
Karen Myers (11/07/2025, 04:13):
A tad on the expensive side, but the staff are ever so friendly.
Janet Hill (10/07/2025, 14:25):
Managed to get everything I was after and even stopped by for my contact lens check at Getty. Fantastic service!
Sophia Garcia (10/07/2025, 07:29):
The staff here are really friendly and they have a good selection of products. This Boots store is right in the heart of the shopping center, next to the cafe and a Superdrug. It's the main Boots store in Dunfermline. Whenever I've visited, it's been pretty quiet, although the pharmacy section can get a bit busy at times. They have a drop-off box for prescriptions so you don't have to wait around.
Julie Harris (09/07/2025, 23:44):
The staff were extremely efficient and friendly, making my shopping experience at the store truly delightful. Definitely worth a visit! 👍
Gerald Ford (07/07/2025, 23:19):
The staff at this beauty supply store are absolutely lovely, and the store itself is impeccably clean. A delightful experience overall!
Bradley Thomas (07/07/2025, 21:45):
Chloe was absolutely brilliant in providing guidance and assistance, her customer service was truly top-notch 👌...
Elizabeth Young (07/07/2025, 18:07):
Lovely and pristine. It's quite spacious with a wide array of products to choose from.
Dorothy Ward (06/07/2025, 02:31):
Received my fantastic new eyeglasses just a week after my eye exam. Huge thanks to the amazing team at Boots Opticians in Dunfermline!
Steven Ward (02/07/2025, 16:00):
Amazing shop - Kelly at the chemist is brilliant and really helpful with any queries when I needed a prescription urgently.
Russell Edwards (01/07/2025, 11:16):
I must say, the prices for aftershave at this beauty supply store are the highest I've seen in recent years.
Joshua Gonzalez (29/06/2025, 10:09):
The chemistry staff was absolutely brilliant! They welcomed me and helped me today.👏
Kevin Alexander (26/06/2025, 02:27):
Very organized and orderly. The aisles are clearly marked, making it a breeze to locate the items you need.
Benjamin Brown (26/06/2025, 01:38):
The staff at this beauty supply store is incredibly helpful and provides excellent service.

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