Morrisons Pharmacy - Bilston

Morrisons Pharmacy in Bilston: A Quick Overview

Morrisons Pharmacy located in Bilston offers a range of services that aim to cater to the health needs of the community. With a focus on accessibility, this pharmacy provides a wheelchair-accessible entrance and parking, ensuring convenience for all customers.

Service Options Available

The pharmacy offers various service options including same-day delivery and in-store pick-up. This allows customers to choose their preferred method of receiving medications and products, making it easier to manage health needs efficiently. Delivery is an excellent option for those who may find it challenging to visit the store physically. For convenience, they accept credit cards for payments, giving customers multiple ways to complete transactions.

Customer Feedback and Experiences

Feedback from customers varies widely, showcasing both positive and negative experiences. Many appreciate the helpful staff who are often described as nice and willing to assist. One customer noted, "Very good pharmacy, always willing to help, very understanding." This highlights the commitment to patient care that some visitors have experienced. However, there are critical testimonials as well. Some have reported poor service with instances of unresponsive communication. "Called them, they answered, silence then hung up on me," one frustrated customer stated, indicating significant issues with phone responsiveness. Another customer mentioned confusion regarding prescriptions, stating, "We had to throw our prescription away as had two different names on it."

Challenges and Areas for Improvement

Unfortunately, the pharmacy has faced criticism regarding its operational efficiency. Comments such as "What a waste of space, waited to be served for 10 minutes" and reports of incorrect opening hours indicate that there are areas needing improvement. Moreover, several individuals have expressed concern about the overall service quality, referring to it as "rude and unprofessional." Ensuring that staff are trained to provide quality service is crucial for improving customer satisfaction.

Conclusion

While Morrisons Pharmacy in Bilston offers beneficial services such as same-day delivery, wheelchair-accessible features, and flexible payment options, attention must be paid to the consistent delivery of quality service. Addressing the concerns raised by customers would greatly enhance their reputation and service effectiveness within the community.

The location of our business is in

Black Country Rte, WV14 0DZ Bilston, - United Kingdom (GB)

The phone of this Pharmacy is +441902491300

And if you want to send a WhatsApp, you can do so at +441902491300

We are available at these times:

The website is Morrisons Pharmacy

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