Murrays Pharmacy - Bilston

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Murrays Pharmacy - Bilston

Murrays Pharmacy - Bilston

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Murrays Pharmacy: A Comprehensive Review

Murrays Pharmacy, located in Bilston, has garnered mixed reviews from its customers. With a wide range of service options, including in-store pick-up and delivery, it aims to cater to diverse needs. Here’s a closer look at what Murrays Pharmacy has to offer and the feedback from its patrons.

Payment Options Available

Murrays Pharmacy accepts various methods for payments, including credit cards and debit cards. They have also embraced modern technology with NFC mobile payments, allowing for quick and secure transactions.

Accessibility and Amenities

One notable feature of Murrays Pharmacy is its wheelchair-accessible entrance, making it easy for all customers to access the pharmacy. Additionally, the staff has been acknowledged for being polite and helpful on many occasions. However, some customers have reported rude interactions, sparking concerns about overall customer satisfaction.

Customer Feedback

Recent reviews highlight a range of experiences at Murrays Pharmacy. While some customers praise the staff for their friendliness and willingness to help, others express frustration due to inconsistent service. - One customer mentioned that the pharmacy "goes above and beyond," emphasizing the polite nature of the staff and their exceptional service. - Conversely, several reviews criticize the pharmacy for poor communication and unhelpful staff, particularly during busy hours when phone calls go unanswered.

Wi-Fi and Other Services

In addition to traditional pharmacy services, Murrays Pharmacy offers Wi-Fi for customers, providing a comfortable space to wait or conduct necessary online tasks. However, the environment has faced criticism for cleanliness and staff demeanor, affecting the overall experience.

Conclusion

Murrays Pharmacy remains a popular choice for many in Bilston due to its accessible services and payment options. However, the feedback suggests that there is room for improvement in customer service and operational efficiency. As they navigate these challenges, highlighting their strengths and addressing weaknesses could enhance their reputation and customer loyalty.

We are situated in

The phone of this Pharmacy is +441902883711

And if you want to send a WhatsApp, you can do so at +441902883711

map of Murrays Pharmacy Pharmacy, Drug testing service, Drug store, Medical clinic, Medical supply store, Mobility equipment supplier, Pharmaceutical company, Public medical center in Bilston

We are open during the following hours:

Day Hours
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Wednesday (Today) ✸
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The website is

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Murrays Pharmacy - Bilston
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Showing from 1 to 4 of 4 comment(s) received.

Paul Sullivan (18/05/2025, 01:52):
This pharmacy ain't the top choice, mate. The lass at the counter is clueless about patient privacy – she goes around shouting your business for all to hear!
Marilyn Jordan (15/05/2025, 12:40):
When I visited this Pharmacy, I was quite surprised to find that the staff seemed to be occupied with other tasks and were not readily available. I arrived around 6pm, only to discover that the doors were already closed and locked, even though the posted closing time indicated 6.30pm. It was rather puzzling to see no one at the front desk when I tried to enter, and it appeared that the employees were hiding in the backroom upon hearing someone attempting to open the door. It left me feeling a bit confused and unsure about the level of service at this establishment.
Patrick Robinson (14/05/2025, 16:31):
The store staff was absolutely brilliant and incredibly kind.
Elizabeth Kim (14/05/2025, 08:01):
I recently came across some reviews that mentioned the staff at Murray's Pharmacy being rather unfriendly. It seems like the quality of service has declined significantly since the 1990s. I've only visited a few times due to their poor service. I can't help but wonder how Clive Murray, the founder, would feel about the current state of the pharmacy based on these reviews. It appears that Murray's only responds to positive feedback and ignores any negative comments, which speaks volumes about their customer satisfaction practices.
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