Bonnyrigg High street Pharmacy - Bonnyrigg

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Bonnyrigg High street Pharmacy - Bonnyrigg

Bonnyrigg High street Pharmacy - Bonnyrigg

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Discover Bonnyrigg High Street Pharmacy: A Community Hub

Located in the heart of Bonnyrigg, High Street Pharmacy stands out not just for its extensive range of pharmaceutical services but also for its commitment to inclusivity. This pharmacy is exceptionally LGBTQ+ friendly, providing a welcoming environment for all individuals.

Accessibility and Service Options

Bonnyrigg High Street Pharmacy boasts a wheelchair-accessible entrance, ensuring that everyone can access their services comfortably. Customers appreciate the various service options available, including in-store shopping, in-store pick-up, and delivery for those who may prefer to stay in. The pharmacy is fully stocked with essential medications, ranging from prescription drugs to over-the-counter items.

Payments Made Easy

When it comes to transactions, Bonnyrigg High Street Pharmacy accepts a variety of payment methods, including debit cards and credit cards. Customers can also enjoy the convenience of NFC mobile payments, making it easier to complete purchases swiftly during a quick visit.

Customer Experiences

Many patrons have shared their positive experiences at High Street Pharmacy. One customer expressed gratitude for the knowledgeable pharmacist, Alex, saying, "I had a great experience having my flu jab." Another visitor highlighted the compassionate staff, noting, "All staff were amazing with my 1-year-old son who was very upset in the shop." These testimonials reflect the pharmacy's dedication to excellent customer service.

A Safe Space for All

Beyond its regular pharmacy services, Bonnyrigg High Street Pharmacy is recognized as a transgender safe space. The understanding and supportive staff are always ready to assist with any concerns, contributing to a positive atmosphere. A customer shared, "I spoke with Alex at length on a sensitive issue; she was warm and understanding." This level of care is vital for creating a safe space for everyone in the community.

Planning Your Visit

While the pharmacy is usually bustling and popular among locals, some customers have noted occasional delays. It's advisable to plan ahead and allow some time when visiting for prescription pickups. As one customer noted, though it can be busy, "the staff are always friendly and helpful," emphasizing the importance of patience during peak times.

Conclusion

Bonnyrigg High Street Pharmacy stands as a pillar in the community, offering not only vital healthcare services but also a welcoming environment for everyone. Its accessibility, LGBTQ+ friendliness, and focus on customer care make it a standout choice for pharmacy needs. Whether for a quick visit or in-depth assistance, this pharmacy continues to earn the trust and loyalty of its patrons.

We are located at

The contact line of this Pharmacy is +441316638585

And if you want to send a WhatsApp, you can do so at +441316638585

map of Bonnyrigg High street Pharmacy Pharmacy, Cosmetics store, Medical supply store, Mental health service in Bonnyrigg

Our business hours are:

Day Hours
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Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

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Bonnyrigg High street Pharmacy - Bonnyrigg
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Comments:

Showing from 1 to 20 of 29 comment(s) received.

Mark Brown (01/07/2025, 11:18):
I must express my disappointment with the service I received at the pharmacy. There was only one employee manning the counter, leading to a 40-minute wait outside before being allowed inside, where I waited an additional 15 minutes only to be informed that my prescription, after a 6-week period, still wasn't ready. I was told to either wait longer or come back on another day. This level of customer service is simply unacceptable.
Emily Ward (01/07/2025, 08:53):
The staff is fantastic, always so friendly and helpful even when they're swamped. They've got a great variety of over-the-counter meds and toiletries as well. The space is really roomy and accessible by wheelchair.
Samantha Phillips (01/07/2025, 03:41):
The staff at this pharmacy is absolutely delightful. They are always willing to help and provide excellent customer service. I would highly recommend this place for all your pharmaceutical needs.
Virginia Miller (29/06/2025, 07:18):
The staff was quite pleasant and the nurse was very caring.
Roy Roberts (28/06/2025, 21:30):
I can't quite figure out why, but it seems like either the Pharmacy is closing early or there are incredibly long lines forming both indoors and outdoors. It's now taking even more time to get prescriptions filled than it did before.
Henry Bailey (24/06/2025, 19:33):
Outstanding service, Fatima was a real pro and very knowledgeable.
Nancy Sullivan (18/06/2025, 19:31):
Not exactly a friendly reception when I dropped off my prescription, it was obvious I was inconveniencing the staff member. Was told to wait 30 minutes as there were already 2 others in line......they were helped in less than 5 minutes, while I continued waiting for an additional 20 minutes.
I'll be looking for a different pharmacy for my next visit.
Ethan Brooks (18/06/2025, 01:15):
A truly helpful pharmacist, I must say!
Judy Campbell (15/06/2025, 07:06):
I regularly get my prescriptions filled at this pharmacy. Over the Christmas holidays, I encountered a problem where I did not receive my weekly prescription for three weeks, which caused quite a bit of distress. Finally, on the fourth week, I was able to pick it up. Both my son and parent have been going to the pharmacy to collect it, but they were told it was on the van, and now I have been waiting for 10 days for last week's prescription. The pharmacist assured me it would be ready by Monday, but I am still waiting. My doctor is not pleased with this situation. - Vicki A
Michelle Watson (14/06/2025, 15:45):
Extremely helpful and efficient! Top-notch pharmacy!
Barbara Green (13/06/2025, 06:49):
This pharmacy is absolutely brilliant. I always receive quick and friendly service, which is a real pleasure. Alex is incredibly knowledgeable and has assisted me on numerous occasions, saving me the hassle of constantly trying to book a GP appointment.
Amber Campbell (12/06/2025, 09:51):
If you're scheduled to pick up a prescription, be prepared to have around 3 or 4 hours to spare while you wait in line. It seems like the staff is attempting to set a new record for the slowest customer service. It's quite unfortunate that I can't rate them with zero stars.
Paul Hamilton (12/06/2025, 07:24):
I had a rather disappointing experience today when I went to pick up a prescription at 11am. The door was locked, even though the opening hours clearly stated that it should have been open. There was no sign on the door explaining why they were closed, and when I tried calling to inquire, there was no answer. Quite frustrating, really.
Judy White (09/06/2025, 09:49):
I popped into the chemist while I was in the neighbourhood and had a splendid experience. The immensely helpful apothecarian and their team swiftly took care of me. I'll definitely make a point to visit this chemist again next time I'm around.
Ella Ortiz (08/06/2025, 11:34):
Absolutely brilliant pharmacy, let me tell you! The whole staff is just so helpful and welcoming. I had a good chat with Alex, the pharmacist, last week about a rather sensitive matter. She was just so warm, understanding, and oh so helpful. She even told me to swing by anytime for a chat. Let me tell you, in all my 69 years on this planet and all the people I've met, I have never felt such understanding and warmth. I left feeling truly happy and content. I can't sing enough praises for Alex and her team. Thank you so much!
Nicole Edwards (06/06/2025, 17:21):
This pharmacy is absolutely dreadful when it comes to customer service. There is one staff member who is incredibly rude and her behavior towards customers is simply shocking. I have personally witnessed her disrespectful attitude multiple times while waiting in line. It is truly unbelievable how the manager of this pharmacy allows such behavior to continue unchecked. It is high time that an investigation is conducted to examine the management practices of this pharmacy.
Alan Martin (02/06/2025, 12:58):
Customer service was top-notch. Thank you kindly.
Bobby Miller (01/06/2025, 13:20):
The pharmacist was extremely helpful, absolutely top-notch service! 👏
Victoria Hamilton (28/05/2025, 15:09):
The staff are absolutely fabulous, always ready to lend a hand, even during the challenges of the pandemic they go out of their way to assist you.
Hannah Ramos (23/05/2025, 08:05):
Since the pharmacy has been taken over, it's been a delight to visit and be greeted by all the lovely ladies. They are always so helpful and it's a pleasure to see friendly faces behind the counter. 😍😍

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