Boots Pharmacy - Cheadle

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Boots Pharmacy - Cheadle

Boots Pharmacy - Cheadle, Stoke-on-Trent ST10 1AR

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Boots Pharmacy in Cheadle: Your Local Prescription Destination

Boots Pharmacy, located in Cheadle, Stoke-on-Trent ST10 1AR, is a well-known stop for residents seeking various health and beauty products. The pharmacy offers a range of services, including prescription fulfillment, in-store shopping, and on-site services that cater to the needs of the local community.

Convenience at Your Fingertips

For those looking for a quick visit, Boots Pharmacy offers in-store pick-up options, making it easy to grab your essentials without hassle. With credit cards and NFC mobile payments accepted, customers can enjoy a seamless checkout experience. This cashless convenience allows for safe and efficient transactions, especially in today’s health-conscious environment.

Delivery and In-Store Shopping

In addition to walk-in services, Boots also facilitates delivery for prescriptions and other items, enhancing convenience for clients unable to visit physically. The option for in-store shopping ensures that customers can browse through a wide array of products ranging from pharmaceuticals to beauty items.

Accessibility for All

Boots Pharmacy recognizes the importance of accessibility, featuring a wheelchair-accessible entrance, ensuring everyone in the community can access their essential services. However, recent customer feedback highlights some areas needing improvement.

Customer Feedback: The Importance of Service

Despite the convenience offered by Boots Pharmacy, several customers have expressed dissatisfaction with the service received. Reviews mention long wait times for prescriptions and unfriendly staff interactions. One customer noted waiting over an hour for a prescription despite prior confirmation that it was ready for pickup. In another instance, a customer described a frustrating experience while trying to explore the perfume section. The encounter with a staff member who was perceived as rude left a lasting negative impression, detracting from the overall shopping experience. Customers have pointed out that proper training in customer service could significantly enhance their visits.

A Call for Improvement

While the pharmacy provides crucial services to the Cheadle area, the feedback indicates room for improvement regarding staff attitude and service efficiency. Ensuring that every visitor feels valued and respected is vital for maintaining Boots’ reputation in the community. In conclusion, while Boots Pharmacy in Cheadle offers valuable services such as prescriptions, in-store pick-ups, and accessible shopping, the customer experience is equally important. Addressing these concerns will help build a more positive atmosphere for all patrons.

We are at

The phone number of this Pharmacy is +441538756095

And if you want to send a WhatsApp, you can do so at +441538756095

map of Boots Pharmacy Pharmacy in Cheadle

We are available at these times:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

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Showing from 1 to 1 of 1 comment(s) received.

Harold Thompson (24/06/2025, 07:39):
I would give 0 stars if I could because the staff member who attended me today was the rudest person I have ever met! I entered to check out their perfumes, but I wanted to buy something different that they had never brought before. I waited for this staff member to become available as she was currently behind the counter in the pharmacy area doing something at that moment. I patiently waited at the checkout for a few minutes when finally the staff member shouted, "Are you waiting to be served?" I explained that I would like to see the perfumes, and she responded by asking me to wait a moment. Absolutely no problem. Moments later, she took the cabinet key and we walked over to the perfumes. That's when she became very rude and made me feel like I was a big inconvenience to her! She was not happy to help me at all. I asked if I could smell/test different perfumes to decide which one I would like to buy. She didn't open the cabinet doors until I told her which one I wanted. I explained that I didn't know until I smelled them. She told me it didn't make sense to spray more than 2 or 3 because it would affect the smell and be too overpowering. The way she spoke to me made me tell her to forget it, and I went out to buy perfume elsewhere. I have visited Boots in Cannock, where they have displayed perfume testers and scent strips for people to smell the fragrance and allow them to choose which one they would like to buy, so I will never enter the Boots Rugeley store again! Very rude and unhelpful staff member. I wish I had known her name, but she was working this morning, Saturday 3rd June, around 10:30 a.m.
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