Boots Pharmacy - Coatbridge

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Boots Pharmacy - Coatbridge

Boots Pharmacy - Coatbridge

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Boots Pharmacy in Coatbridge: A Comprehensive Overview

When it comes to pharmaceutical needs, Boots Pharmacy in Coatbridge provides a variety of service options to cater to different customer requirements. Whether you need medication or other health-related products, this pharmacy ensures that customers receive adequate support and assistance.

In-Store Shopping Experience

Boots Pharmacy offers in-store shopping that allows customers to browse through a selection of products. While the store may not have a vast stock, many find it convenient for quick visits to restock essential items. However, the experience can vary depending on factors like staff availability and product stock levels.

Planning Your Visit

Planning your visit effectively can help mitigate potential issues. Customers are advised to order prescriptions well in advance to avoid last-minute complications. One reviewer noted an instance where a prescription took longer than the promised 48 hours, leading to unnecessary stress before a holiday.

In-Store Pick-Up and Click and Collect Service

The in-store pick-up and Click and Collect service offered by Boots can be particularly useful. However, some customers have experienced delays with their orders. This has led to frustration, especially when individuals with limited mobility, such as those requiring a wheelchair-accessible entrance, encounter additional challenges.

NFC Mobile Payments and Credit Cards

For convenience, Boots Pharmacy accepts NFC mobile payments and credit cards. This modern approach aims to streamline the payments process during busy periods. However, there have been comments about slow service times, which can diminish overall satisfaction.

Accessibility and On-Site Services

Boots Pharmacy in Coatbridge aims to provide an accessible environment, featuring a wheelchair-accessible entrance for customers with disabilities. Nevertheless, service speed is sometimes criticized, with several customers noting that they had to wait longer than expected, which can pose difficulties for those needing quick solutions.

Customer Service and Staff Assistance

The quality of service fluctuates based on customer experiences. Many reviews highlight the friendliness and helpfulness of the staff. For example, one reviewer praised a pharmacist for quickly facilitating medications in a time of need. Conversely, some customers reported negative interactions with staff, emphasizing the importance of customer care in pharmacy settings.

Conclusion

Overall, while Boots Pharmacy in Coatbridge offers essential services like in-store pick-up, payments, and on-site services, experiences can greatly vary. Positive aspects include helpful personnel and a convenient location. However, challenges such as slow service and inconsistent communication indicate areas for improvement. As always, it’s wise to plan your visit and check in advance to ensure the best possible experience.

You can find us at

The contact line of the mentioned Pharmacy is +441236423756

And if you want to send a WhatsApp, you can do so at +441236423756

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Coatbridge

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Showing from 1 to 19 of 19 comment(s) received.

Kenneth Watson (09/06/2025, 03:33):
I say, I must confess there seems to be a perpetual shortage of staff in the ol' shop to manage the everyday demands, quite unfortunate, I must say.
Johnny Miller (06/06/2025, 23:32):
Great for getting your prescriptions filled.
Brittany Turner (02/06/2025, 11:43):
They always go out of their way to assist you.
Amber Brown (30/05/2025, 05:40):
The service was incredibly sluggish, with just one pharmacist on duty leading to a lengthy wait for my prescription. Customers who arrived after me were served and on their way before me.
Jennifer Parker (16/05/2025, 13:04):
I popped into the pharmacy today to pick up my prescription. It's not my usual spot, but I couldn't swing by on Friday due to being tied up at work. When I explained the situation today, the customer service was appalling - no empathy or understanding whatsoever. I won't be returning to this store and will be sure to warn others to steer clear. STAY AWAY.
Judith Hernandez (16/05/2025, 04:21):
I must say, it's quite a disappointment. I made two attempts to visit this branch today, Saturday the 25th of March, first at 9:40 am, only to find it closed. Then, on my way back from work around 1:30 pm, still closed. It's rather puzzling how this particular location can fall short in terms of staffing, operating hours, and stock availability compared to other Boots stores. Being situated on Main Street, one would expect better standards.
Jeffrey Wilson (12/05/2025, 20:38):
The staff at this pharmacy are so friendly and helpful. They provide quick service, which is perfect for a busy schedule.
Sara Ortiz (12/05/2025, 12:45):
I must say, this pharmacy is quite overpriced and seems to have some issues with tax payments in the UK. To top it off, I was once given the wrong prescription, which was quite a mix-up. Overall, not a great experience.
Christina King (11/05/2025, 22:15):
Great service from the prescription team, they quickly sorted out my life-saving medication for me to pick up as I had run out. Highly recommend their efficiency and care.
Nancy Davis (10/05/2025, 00:13):
The staff at this pharmacy are simply delightful and incredibly supportive. Their reassuring presence plays a vital role in calming any anxious individual, truly making a positive impact.
Adam Simmons (07/05/2025, 02:19):
Top-notch pharmacy, absolutely splendid. The folks there are the epitome of politeness and will bend over backwards to assist you, a rarity that truly warms the heart. Every now and then, there might be a hiccup with a prescription, but in most cases, it's the fault of the doctor's office. The team will do all they can to remedy the situation, yet there are inevitably some circumstances beyond their reach. During these times, they'll strive to aid you or offer sage guidance.
In conclusion, a stellar pharmacy run by adept, amiable, and supportive individuals.
Virginia Gutierrez (06/05/2025, 14:32):
I must say, the whole social distancing situation was a bit of a laugh really. People just strolling past the one-way system to get right up close and personal, with no one bothering to enforce the rules. However, I did appreciate the friendly and helpful staff at the counter. It was a relief for me, especially as someone who struggles with social anxiety.
Patrick Peterson (06/05/2025, 04:59):
I've been waiting for ages for my prescription and it's taking forever to get served.
Kathleen Cook (05/05/2025, 09:05):
The pharmacy didn't carry the item I was in search of and seemed a tad pricey when compared to alternative brands.
Rose Scott (02/05/2025, 09:56):
The staff at this pharmacy is really helpful!
Julie Ford (01/05/2025, 08:34):
Closed for an hour for lunch from 1pm to 2pm without any prior notice. A bit frustrating, but they did put up an A4 sheet on the door.
Megan Watson (30/04/2025, 20:41):
It takes an eternity to get served, only to discover they don't have the stock. They never pick up the phone either.
Johnny Rodriguez (30/04/2025, 16:43):
This pharmacy is absolutely brilliant, located smack bang in the heart of the high street! The staff are super friendly, incredibly polite, and ever so helpful. Plus, they've got some great offers on a range of products. I'm a regular customer and would highly recommend it to anyone looking for top-notch service.
Anthony Nelson (29/04/2025, 21:12):
I was informed that my prescription would be ready in 48 hours, but after several days, they texted me just 10 minutes before closing for the weekend to say it was ready for collection. I couldn't get my prescription before my vacation, so now I have to rush to have an emergency script filled last minute. Don't believe them when they say it will be 48 hours, make sure to get your prescription well ahead of time.
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