Coatbridge Dispensary Ltd - Coatbridge

Pharmacy Coatbridge Dispensary Ltd: A Community Pillar

Located in the heart of Coatbridge, Pharmacy Coatbridge Dispensary Ltd stands out not only for its commitment to excellent service but also for its accessibility features. With a wheelchair-accessible entrance and a wheelchair-accessible car park, it ensures that all community members can easily access the healthcare services they need.

Exceptional Customer Service

Many patrons have shared their experiences with the knowledgeable staff at Pharmacy Coatbridge. One customer highlighted the assistance received from Fabiano, the pharmacist, who took the time to consult with a locum regarding a concerning prescription. This proactive approach led to a critical diagnosis that was overlooked by a general practitioner, showcasing the pharmacy's dedicated commitment to patient care.

Friendly and Professional Staff

The feedback surrounding the staff is overwhelmingly positive. Customers frequently mention the amazing counter staff who are always ready to help. Their professionalism and empathy towards patients' needs make every visit a pleasant one. Many patrons express gratitude for the supportive environment created by all employees, from dispensers to pharmacists.

A Few Challenges with Recent Changes

While the majority of feedback is positive, there have been some concerns regarding a new pharmacist's approach. Some customers reported feeling disrespected and embarrassed due to the manner in which their issues were addressed. It's crucial for any pharmacy to maintain a standard of dignity and respect for all clients, especially in sensitive situations. The importance of training staff in these areas cannot be overstated to ensure an optimal experience for every visitor.

Modern Payment Solutions

Pharmacy Coatbridge Dispensary Ltd has embraced modern technology, offering multiple payment options including NFC mobile payments, debit cards, and credit cards. This flexibility allows customers to choose the method that best suits their preferences, ensuring a streamlined and efficient checkout process.

Commitment to Accessibility

Accessibility is a key focus at Pharmacy Coatbridge. With features such as a wheelchair-accessible entrance and parking, the pharmacy prioritizes making health services available to everyone in the community. This commitment is vital in ensuring that all individuals, including those with mobility challenges, receive the care they need without barriers.

Conclusion

Pharmacy Coatbridge Dispensary Ltd remains a valuable asset to the Coatbridge community. Despite some recent challenges, the overall dedication to patient care, accessibility, and modern payment solutions solidifies its reputation as a trusted local pharmacy. The ongoing feedback from patrons emphasizes the importance of continuous improvement in service and training to meet the diverse needs of the community.

We are at

Health Centre, 1 Centre Park Dr, ML5 3AP Coatbridge, - United Kingdom (GB)

The contact phone of the mentioned Pharmacy is +441236424848

And if you want to send a WhatsApp, you can do so at +441236424848

You can visit us at the following hours:

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