Well Pharmacy - Croft Rd

Well Pharmacy: Your Local Pharmacy in Torquay

Well Pharmacy, located at Croft Rd, Torquay TQ2 5UA, is known for its commitment to providing essential pharmacy services. This pharmacy stands out as an LGBTQ+ friendly establishment, making it a welcoming space for all customers.

Convenient Access and Payment Options

When visiting Well Pharmacy, you'll find a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring all customers can access their services comfortably. The pharmacy accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and easy.

Prescription Services and In-store Shopping

Well Pharmacy offers efficient in-store shopping options and in-store pick-up for prescriptions. However, some customers have reported issues regarding prescription fulfillment. For instance, several individuals encountered slow service, and on occasion, customers left without all their needed items. One customer shared their frustration about discovering missing prescription items, such as ranitidine, only after arriving home.

On-Site Services

In addition to regular prescription filling, Well Pharmacy provides various on-site services that cater to specific needs, including COVID-19 testing. Unfortunately, there have been notable complaints regarding the handling of such services. One couple reported that their COVID test, which cost £99, was not sent to the laboratory as promised, leading to significant travel disruptions.

Customer Service Concerns

While Well Pharmacy strives to serve the community, feedback indicates that customer service can be hit-or-miss. Some patrons described experiences with staff as rude or lacking basic communication skills. Instances where customers had to phone the pharmacy to resolve issues instead of being informed in advance raised concerns about overall service quality.

Delivery and Accessibility

For those who prefer not to visit in person, Well Pharmacy also offers delivery options. This feature is especially crucial for individuals unable to make it to the store due to mobility issues or time constraints. However, ensuring prompt and reliable delivery services is essential for maintaining customer satisfaction.

Conclusion

Overall, Well Pharmacy in Torquay presents a mixed bag of services and customer experiences. While it boasts an inclusive environment and convenient access, attention to prescription accuracy and customer service improvement is vital. Whether you're looking for pills, healthcare advice, or simply picking up a necessary prescription, Well Pharmacy remains a key player in the local pharmacy landscape.

You can visit us at the address:

Well Pharmacy, 19 Croft Rd, Torquay TQ2 5UA - United Kingdom (GB)

The phone number of the respective Pharmacy is +441803292605

And if you want to send a WhatsApp, you can do so at +441803292605

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