Boots Pharmacy - Dundee

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Boots Pharmacy - Dundee

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Votes: 263 - Score: 4.1

Boots Pharmacy in Dundee: A Comprehensive Overview

When it comes to pharmacy services in Dundee, Boots Pharmacy on Albert Street stands out as a reliable option for many community members. With its unique blend of accessibility, helpful staff, and diverse service options, it caters to a wide range of customers.

Accessibility Features

One of the key advantages of Boots Pharmacy is its wheelchair-accessible entrance and dedicated wheelchair-accessible car park. This ensures that all customers, regardless of mobility challenges, can easily access the pharmacy's extensive range of products and services. The facility also promotes accessibility, making it a convenient choice for everyone.

Service Options

Boots Pharmacy offers a variety of service options designed to enhance customer convenience: - In-store shopping allows customers to browse a wide selection of health and beauty products. - For those who prefer a more direct approach, the in-store pick-up service makes collecting prescriptions straightforward and efficient. - Delivery options are available for added convenience, catering to customers who may find it difficult to visit the store. - Utilizing NFC mobile payments and accepting both credit cards and debit cards makes transactions smooth and hassle-free.

Customer Experiences

Customer feedback reflects a mixed experience at Boots Pharmacy. Many appreciate the friendly and helpful staff, often highlighting individual team members who go above and beyond to assist with inquiries about over-the-counter medication and product selection. For instance, one customer recounted how Fiona helped them choose facial products and even guided them through acquiring an Advantage Card. However, some customers have noted challenges with wait times, especially on busy weekends or evenings. One user mentioned having to wait for up to 35 minutes for a prescription, suggesting that peak times can lead to a less than ideal experience. Many recommend visiting during weekdays to avoid the crowds.

Considerations for Improvement

While the majority of interactions highlight positive service, there are areas for improvement. Comments regarding the lack of privacy when discussing sensitive topics indicate that there may be a need for better layout considerations within the store. Additionally, some feedback suggests that staff could benefit from training to enhance customer interactions further.

Conclusion

Overall, Boots Pharmacy in Dundee remains a favored choice for many due to its accessibility, variety of services, and committed staff. Whether you’re picking up a prescription, seeking advice on health products, or enjoying in-store shopping, the pharmacy continues to serve the community’s needs effectively, despite occasional busy periods. For those planning a quick visit, consider timing your trip to avoid peak hours, ensuring a more pleasant experience.

Our premises are located at

The phone number of this Pharmacy is +441382451287

And if you want to send a WhatsApp, you can do so at +441382451287

We are available at these times:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you require to alter any data that you feel is not accurate about this web, we urge you to send us a message and we will correct it at the earliest convenience. Thank you in advance we appreciate it.

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Comments:

Showing from 21 to 40 of 60 comment(s) received.

Austin Thompson (26/06/2025, 22:25):
You know, these folks can be quite ignorant and make you feel like second-class citizens... #supposedtobetheprofessionals!!! 😂😂😈😈 ...
Diane Watson (26/06/2025, 01:50):
My experience with Boots has been excellent so far. The chemist is top-notch and the staff are incredibly helpful.
Willie Richardson (25/06/2025, 03:36):
In the Pharmacy world, it seems like those seeking a quick fix get priority over diligent, law-abiding customers.
Dorothy Kim (24/06/2025, 00:44):
What a complete disaster of a pharmacy! No matter the time you visit, or even if you're the only one waiting to be assisted, they always take at least 20 minutes to process a prescription, even when there are 6 staff members on duty. It seems like they prioritize customers with daily medication to jump the line. The same confusion ensues when you call them; it feels like nobody has a clue what's going on. I definitely wouldn't suggest this place, and if I had the option to give zero stars, I most certainly would! It's chaos for a pharmacy belonging to such a prominent retailer!
Gregory Adams (21/06/2025, 20:48):
Parking could use some improvement.
Abigail Evans (20/06/2025, 15:54):
Quite busy yet highly effective
Zoey Graham (19/06/2025, 20:19):
Exceptional team members who will go the extra mile to assist individuals.
Dorothy Hughes (18/06/2025, 02:15):
The staff at this place have the patience of a saint; extremely helpful and a good option for a nearby pharmacy. However, it can get quite busy at times leading to a bit of a wait.
Harper Reynolds (16/06/2025, 05:58):
This pharmacy is always bustling with activity... The staff members are truly lovely.
David Baker (16/06/2025, 00:02):
I always seem to struggle to find anything in stock at this place. And the waiting times are just plain ridiculous!
Kathryn Sanders (15/06/2025, 07:26):
Absolutely wonderful team, extremely helpful and effective. Grateful for the assistance provided yesterday 😊 ...
Brittany Graham (13/06/2025, 10:34):
Everything seems to be going swimmingly at the moment.
Susan Green (13/06/2025, 09:53):
The staff were very friendly and extremely helpful.
Terry Hernandez (08/06/2025, 15:30):
I was in dire need of an emergency prescription and the process was absolutely hassle-free.
Daisy Barnes (07/06/2025, 13:34):
I've never had an issue with my prescriptions, I can't fault Boots on that at all. They always answer the phone promptly when I call. The only problem is with some of the staff - the unwelcoming glances, the constant staring, and even laughing at you at times. Apart from that, it's a dependable pharmacy, they just need to work on the attitudes of some of their staff.
Angela Phillips (05/06/2025, 00:33):
Efficient service with a touch of politeness.
Kelly Ramirez (02/06/2025, 07:00):
Fair play, open until 9pm by all accounts so that's handy
Brenda Lopez (01/06/2025, 20:22):
The staff was extremely welcoming and helpful!
Scott Rivera (30/05/2025, 15:09):
The staff at this pharmacy are just lovely and so helpful. They were really friendly and made my visit a pleasant experience.
Megan Brooks (28/05/2025, 03:31):
Outstanding service as always xxxxxx

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