Crossford Pharmacy - Dunfermline

Discovering Crossford Pharmacy in Dunfermline

Crossford Pharmacy, located in the heart of Dunfermline, offers a convenient solution for all your pharmaceutical needs. With a focus on accessibility and customer satisfaction, this pharmacy is designed to serve the community effectively.

Accessibility Features

One of the standout features of Crossford Pharmacy is its wheelchair-accessible entrance. This commitment to accessibility ensures that all customers can visit without barriers, making it a welcoming environment for everyone.

Customer Experience and Service

While many patrons have praised the pharmacy for its excellent service and friendly staff, there have been mixed reviews. A consistent theme is the helpfulness of the team, as reflected in comments like, "The staff is so friendly and helpful!" and "Every time I phone, staff are very helpful and pleasant!" This positive feedback highlights a dedication to customer service. However, some customers have expressed dissatisfaction with specific interactions. One review mentioned the need for training for a staff member, suggesting that while the overall service is commendable, there are opportunities for improvement in certain areas.

Payment Options Available

Crossford Pharmacy caters to modern payment preferences with a variety of payment options. Customers can use both debit cards and credit cards, ensuring that transactions are quick and efficient. Furthermore, the pharmacy has embraced technology by accepting NFC mobile payments, offering a seamless checkout experience for those who prefer digital transactions.

Planning Your Visit

For those looking for a quick visit, Crossford Pharmacy is strategically located for easy access. Whether you need to pick up a prescription or shop for over-the-counter medications, the layout and service speed make it a practical choice for busy individuals.

Returns Policy and Customer Feedback

While Crossford Pharmacy has received acclaim for its friendly service, it’s important to note that their returns policy may differ from other pharmacies. Some customers have reported challenges when attempting to return unopened non-medication items, indicating that clearer communication about policies would enhance the shopping experience. A suggestion for improvement could be the installation of notices in-store to inform customers of these rules, as competitors like Lloyd's and Boots have more accommodating return policies.

Conclusion

In summary, Crossford Pharmacy stands out for its customer service and accessibility, although there are areas for growth in staff training and returns policy transparency. With various payment options and a commitment to helping the community, it remains a valuable resource in Dunfermline.

We are at

61 Main St, KY12 8NN Dunfermline, - United Kingdom (GB)

The contact phone of the mentioned Pharmacy is +441383724725

And if you want to send a WhatsApp, you can do so at +441383724725

Visit us during the following hours:

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