Dears Pharmacy & Travel Clinic Oxgangs - Edinburgh

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Dears Pharmacy & Travel Clinic Oxgangs - Edinburgh

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Dears Pharmacy & Travel Clinic Oxgangs: Your Local Pharmacy in Edinburgh

Dears Pharmacy & Travel Clinic, located in Oxgangs, Edinburgh, is a community favorite known for its friendly and helpful staff. The pharmacy offers a variety of service options that cater to the needs of its clientele, ensuring convenience and accessibility for everyone.

Service Options and Quick Visits

Whether you require prescription medications or travel vaccinations, Dears Pharmacy is equipped to assist you. Many customers have praised the prompt and efficient service, particularly during travel vaccination appointments. Customers appreciate the ability to make quick visits to the pharmacy without long wait times.

In-Store Pick-Up and Delivery Services

Dears Pharmacy also provides an in-store pick-up option for prescriptions. However, some feedback suggests that there may be room for improvement regarding the organization of prescriptions awaiting collection. Customers have reported instances where items were missing or difficult to locate. This aspect could benefit from a review of prescription storage practices to enhance the overall experience. For those who prefer home delivery, the pharmacy offers delivery services as well, making it easier for individuals with mobility challenges to access their medications.

Amenities and Accessibility

The pharmacy prides itself on being wheelchair-accessible, featuring a wheelchair-accessible entrance and a wheelchair-accessible car park. This ensures that all customers can navigate the premises comfortably. Additionally, Wi-Fi is available for those who wish to stay connected while waiting for their prescriptions.

Payment Options

Dears Pharmacy accepts various payment methods, including debit cards, credit cards, and NFC mobile payments. This flexibility accommodates a wide range of customers and their preferences when it comes to transactions.

Customer Feedback and Recommendations

Feedback from patrons highlights both strengths and areas for improvement. Many commend the pharmacy for its excellent customer service, stating that staff members are always friendly and willing to help. However, some customers have expressed concerns about the pharmacy's phone accessibility, noting difficulties in reaching staff via phone. Despite occasional organizational hiccups with prescriptions, the positive reputation of Dears Pharmacy remains strong. As one satisfied customer mentioned, it’s a "great local pharmacy" with easy parking, friendly staff, and a commitment to providing reliable services.

Conclusion

Overall, Dears Pharmacy & Travel Clinic Oxgangs stands out as a valuable resource for the Edinburgh community. With its wide range of services, commitment to accessibility, and dedication to customer satisfaction, it is no wonder customers continue to recommend this local pharmacy. Whether you need a flu jab, prescription refills, or travel vaccines, Dears Pharmacy is here to assist you every step of the way.

Our business is found at

The contact line of this Pharmacy is +441314451925

And if you want to send a WhatsApp, you can do so at +441314451925

Our public attention hours are:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday

The website is

In case you want to adjust any information that you think is not correct about this site, we urge you to send us a message and we will fix it as soon as possible. In advance thanks.
Comments:

Showing from 1 to 14 of 14 comment(s) received.

Debra Long (23/07/2025, 12:56):
I must say, me local pharmacy has the most professional and friendliest staff you could ever imagine.
Martha Barnes (23/07/2025, 08:46):
I always find myself pointing the finger at the doctor's office whenever they overlook placing my weekly prescription order. It's frustrating how the customer ends up being the one at a loss without so much as an apology.
James Simmons (18/07/2025, 05:21):
Absolutely splendid experience at the pharmacy, the team was incredibly helpful and did a top-notch job administering chicken pox and menB vaccines to my 3-year-old. However, attempting to reach them by phone was quite the adventure; it seemed nearly impossible to get through. I reckon they may just take the phone off the hook altogether!
Ronald Robinson (12/07/2025, 00:20):
As a diabetic patient, I recently received a prescription and was informed it would be ready by Thursday. When I went to pick it up, it wasn't available. I returned on Monday only to be told that they never had my insulin in stock. It seemed like they were indifferent and made no effort to assist me in obtaining it. I subsequently visited another pharmacy and obtained it promptly. It appeared as though they lacked concern and just wanted me out of their store. I am extremely dissatisfied, and in my opinion, they do not even deserve a single star.
Samuel Perez (03/07/2025, 02:10):
We had to get our COVID-19 test to fly. The service was top-notch and I would gladly recommend the team.
Helen Ramirez (01/07/2025, 19:24):
After reaching out to several pharmacies in the southern part of Edinburgh, and even giving Peebles a go, Dears Pharmacy Oxgangs turned out to be the only one where I could secure a flu jab appointment. The staff had a delightful rapport and it was convenient to have parking available nearby. Truly thankful for the service provided.
Doris Rogers (30/06/2025, 00:59):
I recently sought travel vaccination advice and was advised to get a Hepatitis A vaccination, despite having received four vaccinations in the past 9 years (with the most recent one in 2017, for which I was informed that I would be covered for 25 years). When I went to my GP to receive the vaccination on the NHS, I was told that it was unnecessary. It felt like a waste of time, as it seemed they were just after my money. Furthermore, the staff lacked basic customer service skills and made me feel unwelcome.
Louis Harris (27/06/2025, 20:47):
I availed meself of this pharmacy for an ear wax extraction procedure. The service rendered were top-notch, and I would heartily recommend 'em.
Harold Turner (26/06/2025, 21:24):
The staff is absolutely brilliant, always ready to assist in any way they can!
Dylan Garcia (21/06/2025, 12:37):
Lovely little pharmacy
The staff is so friendly and helpful
Might not always get everything perfect, but they make sure to keep you updated on the situation.
They have a good selection of essentials, and the place is always clean and well-kept.
They also provide additional care services with customer privacy in mind.
Congratulations Deers Oxgangs, well done!
Jerry Gonzalez (20/06/2025, 05:38):
The customer service at this pharmacy is top-notch, with both the staff and pharmacists being friendly and reliable. I can't praise the team enough, they always go above and beyond. I highly recommend this pharmacy, 100% satisfaction guaranteed!
Gregory Ross (19/06/2025, 14:44):
The staff here are absolutely lovely and always ready to lend a hand with any prescription hiccups. However, I must say that the system for organizing prescriptions awaiting collection could definitely use some improvement. It seems like every time I come in, there's a bit of a wild goose chase to find my prescriptions. There have been a couple of instances where items were missing when I arrived to pick them up, prompting yet another search until they were finally located. I understand their space limitations, but it might be time for a reevaluation of how prescriptions awaiting collection are stored.
Margaret Collins (16/06/2025, 21:33):
Superb service, very professional and personalized. Top-notch.
Samantha Hernandez (06/06/2025, 16:26):
I just wanted to take a moment to commend the exceptional service provided at Oxgangs Pharmacy. The pharmacist was incredibly helpful and friendly when my wife and I needed Rabies and Typhoid vaccinations for our upcoming Safari trip. The service was top-notch, and I wouldn't hesitate to recommend them to anyone in the future.
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