Boots Pharmacy - Edinburgh

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Boots Pharmacy - Edinburgh

Boots Pharmacy - Edinburgh

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Votes: 33 - Score: 4.2

Exploring Boots Pharmacy in Edinburgh: A Community Gem

Boots Pharmacy in Edinburgh is not just any pharmacy; it’s a vital part of the local community. With an emphasis on service options and customer care, this small yet friendly establishment caters to various needs, whether you are picking up prescriptions or seeking advice on health concerns.

Convenient Payments and Accessibility

One of the significant advantages of Boots Pharmacy is the variety of payment methods available. Customers can use credit cards for transactions, ensuring a smooth shopping experience. Additionally, the store features a wheelchair-accessible entrance, making it convenient for all members of the community to access healthcare products and services. For those looking to save time, NFC mobile payments offer a quick and efficient way to complete purchases.

In-Store Shopping and Quick Visits

Boots Pharmacy provides an inviting atmosphere for in-store shopping. The staff are known for being helpful and knowledgeable, ensuring that customers receive the best advice possible. However, it is essential to note that the store temporarily closes from 1:00 PM to 1:30 PM daily. It’s advisable to plan your visit accordingly to avoid any inconvenience. For a quick visit, the pharmacy offers an in-store pick-up option that allows customers to collect their orders without unnecessary delays. This service is particularly useful for busy parents and community members who need essential items swiftly.

Delivery and Planning Ahead

Although some customers prefer visiting the store, Boots Pharmacy also considers those who may not be able to make it in person by offering delivery options. Proper planning can ensure that you receive your medications or health products right at your doorstep, providing added convenience.

Customer Experiences: A Mixed Bag

Feedback from visitors highlights the overall positive experiences but also points out areas needing improvement. Many customers appreciate the pleasant staff who go above and beyond to assist. One story recounts how a pharmacist offered water and support during a customer's distressing moment after an injury, showcasing the personal touch that makes Boots stand out. Conversely, there have been comments regarding the need for better customer service in certain instances. Specifically, some customers reported less-than-helpful interactions over the phone and noted inaccuracies in product recommendations. Such experiences remind us of the importance of ongoing training and customer service standards.

Final Thoughts on Boots Pharmacy

In summary, Boots Pharmacy in Edinburgh serves as a friendly, accessible, and helpful resource for the community. While there are areas for growth, especially concerning operational hours and staff training, the commitment to customer care shines through in many accounts. Whether you need a quick product, reliable health advice, or convenient payment options, this pharmacy remains a vital community asset.

You can come to our business at

The contact phone of the respective Pharmacy is +441313322073

And if you want to send a WhatsApp, you can do so at +441313322073

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Edinburgh

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Showing from 1 to 4 of 4 comment(s) received.

Sharon Nelson (21/05/2025, 11:02):
I've been wearing my big boots all week, stomping through the day like a true professional. Can't wait to kick back and relax this weekend!
Nicole Kim (21/05/2025, 00:49):
Top-notch service. Knowledgeable staff. Extensive product selection. Always eager to assist.
Elizabeth Hill (20/05/2025, 10:07):
Overview: Quaint yet welcoming pharmaceutical establishment.

With a modest selection of essential items, this petite Boots location serves as a dispensing chemist, catering to nearby parents tending to their children attending local schools. While some may opt for the convenience of the nearby chemist at Waitrose, the amiable and well-informed staff, efficient service, and tidy presentation of the store make it easy to endorse this establishment, despite its somewhat limited stock availability.
Anna Garcia (18/05/2025, 20:40):
The service is alright, but they really need to update their hours. The entire shop shuts down from 1pm to 1.30pm every day, but this crucial detail isn't mentioned on Google; it's only written on a little piece of paper on the door. It's rather inconvenient when you've made the effort to get there, only to discover that you have to wait half an hour for it to reopen.
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