Well Pharmacy - Greenock

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Well Pharmacy - Greenock

Well Pharmacy - Greenock

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Votes: 28 - Score: 3.6

Discover Well Pharmacy in Greenock

Located in the heart of Greenock, Well Pharmacy offers various service options to meet the needs of the community. Whether you're looking for in-store shopping or in-store pick-up, this pharmacy strives to provide convenience and accessibility for all customers.

Accessibility Features

Well Pharmacy ensures that it caters to everyone, including those with disabilities. The store boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for customers who need assistance. This commitment to accessibility aligns with their reputation as an LGBTQ+ friendly establishment, welcoming everyone to feel at home while shopping.

Payment Options for Convenience

When it comes to transactions, Well Pharmacy accepts various payment methods, including credit cards and debit cards. For tech-savvy customers, NFC mobile payments are also supported, ensuring quick and seamless transactions. However, some customers have raised concerns about pricing discrepancies at checkout, urging the pharmacy to maintain accurate pricing between shelves and registers.

Customer Experience and Feedback

The feedback from customers varies, highlighting both positive experiences and areas needing improvement. Many patrons appreciate the friendly staff and quick dispensing of prescriptions, expressing satisfaction with their visits. However, some have reported issues with wait times, particularly during busy hours. Instances of miscommunication regarding prescriptions and service delays have also been noted.

A Quick Solution or a Long Wait?

For those planning a quick visit, it's essential to be mindful of potential crowd fluctuations. Customers have experienced delays, especially when multiple individuals appeared to be prioritized over them. A few reviews mentioned that effective organization and attention could significantly enhance customer satisfaction, avoiding unnecessary waits.

The Importance of Communication

Effective communication plays a crucial role in any pharmacy's operation. Customers have expressed frustration when they were not informed about medication availability or when prescriptions were ready for collection. To build trust, Well Pharmacy can improve by ensuring timely updates about prescription statuses through text messages or in-person communication.

In Summary

Well Pharmacy remains a valued choice for many in Greenock, known for its helpful staff and convenient service options. While challenges persist, the pharmacy's commitment to accessibility and community engagement continues to reflect its dedication to serving all customers. As they work towards overcoming operational hurdles, their goal is to enhance the overall experience for everyone who walks through their doors.

The address of our establishment is

The phone of the respective Pharmacy is +441475722526

And if you want to send a WhatsApp, you can do so at +441475722526

map of Well Pharmacy Pharmacy, Beauty supply store in Greenock

You can visit us at the following hours:

Day Hours
Monday
Tuesday (Today) ✸
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If you wish to modify any detail that you feel is not correct regarding this web, we ask send a message and we will handle it at the earliest convenience. In advance thank you very much.

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Well Pharmacy - Greenock
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Showing from 1 to 20 of 20 comment(s) received.

Frank Morgan (05/07/2025, 12:10):
This pharmacy is just brilliant! The staff are so friendly and efficient, you never have to wait long even when they're super busy. 😊 Amazing service all around!
Rose Baker (05/07/2025, 01:38):
If I could give a rating of zero, I definitely would. There were 4 staff members behind the counter, and 3 of them were engrossed in their own conversation without paying attention to customers. Despite having my prescription for almost a week, I was informed that it wasn't ready yet.
Russell Ortiz (01/07/2025, 22:26):
Feeling a bit knackered here, at the summit of a bloomin' steep incline.
Barbara Allen (01/07/2025, 14:34):
The staff is absolutely brilliant, the service is top-notch, and they have amazing deals on offer.
Jerry Murphy (29/06/2025, 14:17):
I couldn't get my prescription today because there was no pharmacist available, which is absolutely disgraceful. I had to go to another pharmacy for an emergency prescription. This isn't the first time this has happened.
Aaron Brooks (27/06/2025, 20:13):
The staff at this pharmacy was incredibly helpful and friendly. They went out of their way to assist me with all of my needs and made me feel welcome. I highly recommend this pharmacy for their excellent customer service.
James Butler (25/06/2025, 13:55):
The staff and pharmacy are just brilliant.
Charles Foster (24/06/2025, 01:11):
I popped into the pharmacy to grab a few items and noticed that something marked at £6.00 on the shelf ended up costing me £6.85 at the till. Unacceptable, right? When I questioned this discrepancy, I was simply told that the till hadn't been updated. Well, that explanation doesn't fly with me! I've escalated this issue to trading standards.
Carol Sanchez (16/06/2025, 16:36):
I have never received the medication I ordered, so I had to look elsewhere to find it. This is not satisfactory.
Barbara Morgan (15/06/2025, 02:44):
This little pharmacy is absolutely fantastic, they fill prescriptions promptly and the staff are incredibly helpful and welcoming. I highly recommend this neighborhood pharmacy.
Robert Butler (09/06/2025, 04:50):
Fantastic team, incredibly helpful, utilized by individuals from various backgrounds.
Martha Flores (03/06/2025, 01:18):
I absolutely adore paracetamol. It's my go-to remedy for any minor aches and pains. It always does the trick and helps me feel better in no time. Can't imagine life without it!
Raymond Jordan (01/06/2025, 04:43):
We consistently notify you via text message when your prescriptions are ready for pick-up and also when you need to refill them.
Rose Cruz (30/05/2025, 12:33):
Excellent pharmacy, never have to wait long at all. They don't participate in the anti-drug program, so you never see any addicts around. The staff is friendly and the pharmacist is helpful. Everyone knows what they are doing, unlike a couple of other chemists I could mention but won't. Overall, a positive review from me. The only downside is that sometimes when I drop off my weekly prescriptions, I am not informed if they will be closed the following week.
Dylan Perry (26/05/2025, 09:03):
The staff at this pharmacy is simply fantastic - so friendly and always willing to help!
Judith Reyes (26/05/2025, 01:42):
I received a text saying my prescription was ready, so I walked uphill to collect it, only to be informed that some items were not available. The pharmacist mentioned they were in a queue and would be prepared later in the day. As someone with a disability, returning later was not feasible for me. It seems this pharmacy requires a dedicated pharmacist rather than a temporary one who is preoccupied with the front counter duties, neglecting prescription orders. Some customer service training is necessary to retain long-standing customers like myself.
Ethan Kim (25/05/2025, 21:59):
Hello, I recently had an interesting experience at Well Pharmacy. I arrived and had to wait outside for 20 minutes, only to be asked to come back after lunch (an hour later). When I returned, I was informed that my medication would be prepared at a later time. It's now Friday, and my ordeal began at 12:40 pm. After all this time, approximately 2 hours wasted, as an essential worker in my work attire, one would think they could see the urgency. Yet, I still haven't received my medicine. Perhaps they should consider replacing the individual behind the counter. Stay tuned for my next post after I revisit them on Monday.
Leonard Hughes (14/05/2025, 23:40):
A splendid pharmacy indeed! The pharmacists and staff at the counter are ever so friendly and incredibly helpful.
Aaron Sanchez (06/05/2025, 19:41):
Outstanding service, I must say!
Christian Alexander (06/05/2025, 15:27):
The pharmacist appears to be quite full of himself.
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