Boots Pharmacy - Prestwick

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Boots Pharmacy - Prestwick

Boots Pharmacy - Prestwick

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Discovering Boots Pharmacy in Prestwick

Boots Pharmacy, located on Main Street in Prestwick, is a well-known spot for locals seeking pharmaceutical services. Despite its popularity, customer experiences have been mixed, pointing out several areas for improvement and commendation.

Service Options and In-Store Shopping

Boots Pharmacy offers various service options to meet the needs of its diverse clientele. From in-store shopping to in-store pick-up, customers can easily access both prescription and over-the-counter medications. The pharmacy is a hub for people looking to find health-related products, toiletries, and more. While many patrons appreciate the fast service, some have reported inconsistencies in stock availability, leading to frustration when searching for essential medications.

Payments Made Easy

The convenience of payments at Boots Pharmacy cannot be overlooked. Customers can use debit cards and credit cards for transactions, making it easy to manage costs. Moreover, the addition of NFC mobile payments has streamlined the checkout process, allowing for quick and secure transactions. However, some customers have raised concerns about the overall efficiency of the payment experience, citing confusion at multiple till points around the store.

Accessibility for All

Accessibility is an important aspect of customer service at Boots Pharmacy. The store features a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can comfortably access the facility. This focus on inclusivity is critical in providing a welcoming environment for all patrons.

Planning for Your Pharmacy Visit

If you're planning a visit to Boots Pharmacy, it's advisable to check their operating hours as many customers have noted discrepancies between online information and actual store timings. Furthermore, during busy periods, wait times may extend, so being prepared can enhance your experience.

Delivery Options and Customer Support

While in-store service is a significant draw for many, Boots Pharmacy also provides delivery options for those who prefer receiving their medications at home. However, experiences vary, with some customers expressing dissatisfaction regarding communication about stock levels and delivery schedules. The pharmacy staff generally receive positive feedback for their knowledge and readiness to assist, although learning curves still exist in customer interactions.

Final Thoughts

Overall, Boots Pharmacy in Prestwick remains a vital resource for the community, offering good accessibility, diverse service options, and easy payment methods. Enhanced staff training in customer relations and more consistent stock management could improve the shopping experience drastically. For a quick visit, consider checking stock availability beforehand to ensure you find what you need without unnecessary delays.

The premises are located at

The contact phone of said Pharmacy is +441292477870

And if you want to send a WhatsApp, you can do so at +441292477870

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Photo shop, Vitamin & supplements store in Prestwick

Our business hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you require to change any element that you consider is not correct concerning this portal, please send us a message so we can we will adjust it promptly. With anticipation we appreciate it.

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Boots Pharmacy - Prestwick
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Comments:

Showing from 1 to 20 of 27 comment(s) received.

Helen Morris (25/07/2025, 21:31):
Absolutely dreadful experience at the pharmacy! Ended up waiting a whopping 40 minutes until I finally had to flag down someone to let them know I was still waiting. To top it off, when I got home, I realized they hadn't even given me the complete prescription. The whole situation was just a complete disaster, with nobody in the queue seeming pleased whatsoever.
Frank Patterson (25/07/2025, 19:21):
They're always so friendly and really get what I need. A+++++
Kathleen Foster (25/07/2025, 08:57):
Extremely useful, I am a frequent customer at the store.
Russell Reed (23/07/2025, 22:57):
There have been too many changes in the staff at this pharmacy, it seems that they lack interaction, knowledge, or time for loyal customers who may need extra assistance.
Kathryn Murphy (22/07/2025, 16:41):
Hello there, I require swift assistance with a query.
Brenda Miller (17/07/2025, 18:34):
I was in desperate need of printing a photo, but I had no idea how to use the machine. The team at the pharmacy were incredibly understanding, patient, and managed to help us out where we were struggling. Thank you so much to the ladies for your assistance.
Philip Cook (17/07/2025, 13:46):
No specific times were provided for the lunchtime closures, each of the 3 Boots chemists closes for an hour at midday at different times. The closing hours need to be updated to accurately reflect this. Additionally, they often close earlier than stated and are slow to open promptly.
Madison Reed (15/07/2025, 19:27):
Charming, amiable, and knowledgeable staff – always welcomed as a cherished customer. Thank you.
Bradley Gutierrez (15/07/2025, 12:36):
I urgently needed a prescription filled and was helped right away, receiving top priority service. The pharmacist took the time to thoroughly explain the medications and dosages. Excellent service overall.
Juan Bennett (12/07/2025, 16:38):
Just so you know, mate. No matter what they tell ya on the blower beforehand, a 20-30 minute wait is pretty much par for the course, innit.
Melissa Cruz (09/07/2025, 23:48):
Absolutely dreadful service since the personnel has been replaced.
Layla Wright (09/07/2025, 00:45):
Very helpful service, only had to wait for about 5 minutes to get my prescription filled.
Jerry Morales (06/07/2025, 12:07):
The staff at this pharmacy is absolutely delightful and friendly.
Russell Ramirez (04/07/2025, 04:07):
Quick, pleasant, and effective service.
Dylan Williams (24/06/2025, 11:32):
A speedy and effective service.
Wayne Lewis (20/06/2025, 08:58):
Absolutely fantastic blog post on Pharmacy, mate! Really enjoyed reading through it. Looking forward to more great content like this in the future. Cheers! 🇬🇧👨‍⚕️
Gloria Scott (16/06/2025, 19:59):
This pharmacy is top-notch, the staff is absolutely delightful, especially Alana who goes above and beyond to assist you. I can't speak highly enough of them, truly outstanding service.
Linda Gray (16/06/2025, 04:44):
I frequent this pharmacy quite often. The employees here are like busy worker bees, they never seem to stop buzzing around. Despite being a bustling pharmacy, most of the staff are consistently professional and friendly. There is always a pharmacist available to provide advice on medications, minor ailments, and over-the-counter treatments, even if they have a mountain of work to tackle. One issue I find challenging is that they send out texts stating prescriptions are ready 10-15 minutes before closing time. There was an instance where I received a text, rushed to the shop because I needed the medication for the weekend, only to be met by an unhappy staff member who seemed annoyed that I arrived 5 minutes before closing.

I remained friendly and apologetic, explaining my urgency for the medication, as the shop was not officially closed yet. It's important to consider that not everyone has someone to help them follow up on their prescriptions, especially the elderly. This can have severe consequences as it might result in unnecessary use of out-of-hours services when individuals with urgent health issues cannot get through.

While I understand that the workload and staffing affect the operation of the shop, Boots should consider the implications of such practices on the community's access to essential medications and health services, particularly during critical times.
Joseph Jordan (14/06/2025, 15:13):
The staff at this Pharmacy are truly top-notch, with their exceptional attentiveness and deep product expertise. The pharmacist is readily available to provide thorough consultations on medications and medical guidance. While the store may not be massive in size, it certainly packs a punch with its comprehensive selection of essentials including medications, personal care products, tasty snacks, and items for little ones.
Victoria Myers (14/06/2025, 00:50):
The staff at this pharmacy is absolutely lovely.

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