Cohens Chemist, Salford - Salford

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Cohens Chemist, Salford - Salford

Cohens Chemist, Salford - Salford

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Exploring Pharmacy Cohens Chemist in Salford

Pharmacy Cohens Chemist, located in Salford, is known for its variety of service options aimed at providing convenience to its customers. Despite some mixed reviews, many individuals have shared their experiences regarding the pharmacy's operations and customer service.

Service Options and In-store Shopping

Cohens Chemist offers a range of service options, including in-store shopping and in-store pick-up for prescriptions and health products. Customers can easily collect their repeat prescriptions, a service frequently highlighted as efficient by various patrons. One individual noted, "I collect a repeat prescription on a monthly basis from the pharmacy and they have been wonderful and prompt to all our requests." However, it's essential to note that some customers have experienced issues with stock availability, leading them to seek alternatives elsewhere.

Accessibility Features

Pharmacy Cohens Chemist is designed with accessibility in mind, featuring a wheelchair-accessible entrance. This is crucial for customers who require assistance or have mobility challenges. Many reviews mentioned the importance of accommodating disabled patients, although there are criticisms about the responsiveness and adaptability of their delivery services.

Payment Options

For those shopping in-store, the pharmacy accepts various payments, including credit cards and NFC mobile payments, making transactions convenient for customers. However, some reviews indicated issues with payment accuracy, causing frustration among patrons who expected higher service standards.

Delivery Services

While delivery is an essential service option for many customers, several reviews express dissatisfaction with the pharmacy’s delivery management. Customers have reported delays and missing medications, particularly for vulnerable patients requiring regular medication. One review stated, "They never deliver when they say they will," highlighting concerns over the reliability of their service. Another customer emphasized, "AVOID!! Missing medication all the time," suggesting that the pharmacy needs to improve its delivery systems to better serve its clientele.

Customer Feedback and Experience

Feedback about Pharmacy Cohens Chemist has been mixed. While some customers commend the friendly and helpful staff, others report long wait times and unresponsive service. Positive comments include recognition of the helpfulness of the staff, with one patron noting, "The pharmacist remembers your name, which adds a personal touch." On the flip side, numerous reviews point to significant frustrations, such as difficulty contacting the pharmacy by phone, stating, "I’ve been trying from nine this morning to get through; it’s just ringing out." These insights indicate a potential area for improvement in communication and service efficiency.

Conclusion

In summary, Pharmacy Cohens Chemist in Salford offers a range of services, including in-store pick-up and accessibility features. The feedback reveals both positive interactions and serious concerns that potential customers should consider. For those seeking reliable pharmaceutical care, it may be worthwhile to weigh these experiences before choosing this establishment for your healthcare needs.

We are based in

The phone of this Pharmacy is +441617369832

And if you want to send a WhatsApp, you can do so at +441617369832

map of Cohens Chemist, Salford Pharmacy in Salford

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Showing from 1 to 2 of 2 comment(s) received.

Adam Green (04/06/2025, 03:03):
What a complete farce this place is when it comes to repeat prescriptions! Even with a two-week notice, they always manage to mess it up. It's almost as if they find it amusing when customers are left distressed due to their incompetence in handling prescriptions. They'd rather spend 20 minutes talking about the weather with other customers instead of attending to those waiting. I simply wanted to collect a prescription that had been ready for pickup for two weeks. I've found myself stuck in there for close to an hour each time, and it seems like every customer has a similarly dreadful experience. When will they finally pull themselves together and improve their services?
Dorothy Peterson (31/05/2025, 19:16):
I've been picking up my prescriptions here for over a year now, and I've never been let down. Top-notch pharmacy, I can vouch for them.
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