Morrisons - Dalkeith

Shops and services in the UK

Morrisons - Dalkeith

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Morrisons Supermarket in Dalkeith: A Comprehensive Overview

Morrisons in Dalkeith is a popular supermarket, known for its great produce and wide range of offerings. However, it has experienced mixed reviews from customers regarding various aspects of the shopping experience. In this article, we will explore important features such as service options, accessibility, payments, and more.

Recycling and Eco-Friendly Initiatives

Morrisons is committed to sustainability and has several recycling initiatives in place. Customers can find recycling bins throughout the store, promoting environmentally friendly shopping habits.

Service Options and Accessibility

The supermarket offers several service options, including no-contact delivery and in-store pick-up, catering to the needs of busy shoppers. The wheelchair-accessible entrance and wheelchair-accessible car park ensure that everyone can access the store easily. Additionally, a wheelchair-accessible toilet is available for those who need it.

Payment Methods

For customer convenience, Morrisons accepts multiple payment methods, including debit cards, credit cards, and NFC mobile payments. This flexibility makes transactions quick and straightforward for customers.

A Friendly Atmosphere

Morrisons prides itself on being an LGBTQ+ friendly and transgender safe space. The staff is often described as friendly and helpful, contributing to a welcoming shopping environment. However, some customers have reported instances of rude behavior from staff, which can detract from the experience.

Highlights of the Shopping Experience

The supermarket features a fresh bakery, meat, and fish departments. Many shoppers appreciate the great variety of food available, including local and Scottish products. However, there have been complaints about empty shelves and slow service at times.

The Café Experience

One popular aspect of Morrisons is its café, where customers can enjoy coffee and meals at reasonable prices. Feedback varies, with some praising the offerings while others express disappointment in quality, specifically mentioning overcooked breakfasts and poor coffee.

Amenities and Additional Features

In addition to the supermarket offerings, Morrisons boasts amenities such as toilets and Amazon lockers, making it convenient for shoppers. The crowd levels can vary throughout the day, with peak times often resulting in long queues at checkouts. Planning your visit during off-peak hours may lead to a quicker shopping experience.

Final Thoughts on Morrisons Dalkeith

Overall, Morrisons in Dalkeith is a store that has its strengths and weaknesses. With great produce, numerous amenities, and a generally friendly atmosphere, it serves as a valuable shopping destination. However, it is essential for management to address ongoing issues, such as stock levels and staff training, to enhance the overall customer experience. Whether for a quick visit or a full shopping trip, shoppers will find both highlights and areas needing improvement.

Our location is in

The phone number of said Supermarket is +441313413043

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Comments:

Showing from 21 to 29 of 29 comment(s) received.

Grace Fisher (20/06/2025, 19:55):
What a brilliant store, mate! The selection is top-notch and the aisles are spacious. They've even got a café inside, and you can find other conveniences like loos, Amazon lockers, and an InPost locker outside.

Parking's a bit of a downer, could use some improvement. I'd steer clear in heavy rain as it tends to flood, but there are plenty of spots available, including a special area for motorbikes. Cheers!
Jeremy Ward (18/06/2025, 11:43):
It was quite bustling, impeccably tidy, the staff were so helpful, and I definitely plan on returning.
Vincent Nguyen (13/06/2025, 04:23):
I wouldn't rate it at all, dreadful store, shelves bare, prices too high, staff rude and irritating, self-service checkouts outdated, employees more into their phones than assisting customers. I'd steer clear at all costs! No wonder Morrisons is losing so many customers.
William Cook (10/06/2025, 13:49):
Absolute chaos... The most ghastly shopping ordeal amidst the Covid era. I placed an order for my Christmas groceries online to pick up at the car park, only to find myself queuing inside without any regard for social distancing or organization. They chalked it up to IT issues, but I remain unconvinced... Apparently, Morrison's in Dalkeith couldn't manage car park pickups due to its size, yet they do have a designated area for click and collect which they simply aren't utilizing. Being misled doesn't sit well with me, and the utter lack of social distancing at the Customer Service counter is quite unacceptable. Furthermore, when I contacted Morrison's complaints department, the staff were discourteous and completely unhelpful... A truly dreadful experience.
Christina Reyes (09/06/2025, 14:27):
Excellent bargains at Supermarket, I must say! The assortment of fruits is quite impressive, and the packaging is spot on.
Roger Stewart (09/06/2025, 09:16):
I pop into this supermarket every fortnight for my groceries. The prices are pretty good, but you have to keep an eye out for deals that might not actually be so special. It's often more cost-effective to buy items individually rather than in multipacks. For instance, a 1kg tub of Clover costs over three pounds, whereas a 500g tub is just a pound. Despite this, I'll keep shopping here as it's conveniently close to my house.
Amber Taylor (09/06/2025, 04:54):
Make sure to train your staff on what kind of interactions are appropriate and which ones are not when dealing with customers. A quick visit to the supermarket should not require intentionally avoiding someone or asking invasive questions.
Donald Campbell (07/06/2025, 06:18):
This store is always bustling with activity, and they never seem to run out of fantastic options at great prices. The staff is friendly and really knows their stuff. Whether you're stocking up for the week or just grabbing a quick lunch, it's a top-notch shopping destination.
Ryan Hamilton (05/06/2025, 03:41):
Collecting my order from the Amazon locker and doing some light shopping all in one trip makes life so much easier. Definitely a time saver! 👍👍

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