Asda Motherwell Superstore - Motherwell

Shops and services in the UK

Asda Motherwell Superstore - Motherwell

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Asda Motherwell Superstore: A Comprehensive Overview

The Asda Motherwell Superstore stands as a prominent shopping destination located in the heart of Motherwell. With a wide variety of food and household items, it serves as a one-stop shop for local residents and visitors alike.

Planning Your Visit

When heading to Asda, planning is essential. The store offers a range of service options to enhance your shopping experience. The layout is well-organized, making it easier to navigate through the aisles, although some customers have noted a feeling of cramped space during peak hours.

Accessibility Features

The Asda Motherwell Superstore prioritizes accessibility, featuring a wheelchair-accessible entrance and a wheelchair-accessible car park. Customers appreciate the convenience of free of charge street parking, allowing easy access to the store.

Highlights of the Store

This superstore prides itself on offering great produce at competitive prices. Many shoppers enjoy the bakery section and frozen food aisles, despite some complaints regarding freshness at times. The store also allows NFC mobile payments, making transactions quick and efficient.

Quick Visits and In-Store Pick-Up

For those in a hurry, Asda provides an in-store pick-up option that saves time. However, during busy periods, customers have reported long queues at the self-checkout area. It's advisable to plan your visit during off-peak hours to ensure a more streamlined shopping experience.

Parking Facilities

Asda Motherwell features a spacious free parking lot, making it convenient for customers to run errands. However, some patrons have expressed concerns over trolleys obstructing pathways, which may affect accessibility.

Recycling and Sustainability

Asda is committed to sustainability, with efforts to promote recycling initiatives within the store. Shoppers are encouraged to recycle plastic bottles and other materials to support eco-friendly practices.

Customer Feedback

Feedback from customers paints a mixed picture. While many appreciate the product range and affordability, others have voiced concerns over customer service. Instances of staff attention being diverted to personal conversations rather than assisting customers have been noted.

Conclusion

In conclusion, Asda Motherwell Superstore offers a diverse shopping experience with ample food options, convenient parking, and features aimed at accessibility. While there are areas for improvement, particularly in customer service and store cleanliness, it remains a key retail hub for the Motherwell community.

The business is situated at

The phone of the respective Supermarket is +441698242900

And if you want to send a WhatsApp, you can do so at +441698242900

We are available at these times:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday

The website is

If you wish to modify any detail that you believe is not precise regarding this web, we urge you to send a message so that we will fix it quickly. Thank you in advance thanks.

Images

Comments:

Showing from 21 to 29 of 29 comment(s) received.

Kevin Gomez (10/06/2025, 11:26):
The shop is always in a right mess. There are too many managers having their shop floor meetings that you have to navigate around because they think they're too important to move for you.
David Howard (08/06/2025, 00:37):
The supermarket is well-kept and the prices are quite reasonable.
Harold Brown (07/06/2025, 11:04):
I recently visited the store with my disabled mate, and I found myself being overcharged. To make matters worse, we were kept waiting for more than 20 minutes to get a refund. My pal needs oxygen, and the whole experience was utterly disgraceful.
Ryan Jackson (05/06/2025, 18:20):
No door man, no social distancing between customers and staff, didn't feel safe at all, worst experience ever during the pandemic. I won't be returning to the store until it's all over.
Hannah Thomas (03/06/2025, 05:03):
I do declare, the customer service experience at this establishment left much to be desired. On Tuesday, the 25th of July, I found myself in quite the situation when I brought a matter to the attention of the duty manager, Brian. I had purchased a box of ASDA assorted chocolates, which were clearly marked on the shelf with a price of £3.40 in red, indicating a saving of 60p. However, upon reaching the till, I was charged £4 instead.

When I raised this discrepancy with the customer service desk, a staff member went to verify the price. Upon their return, a duty manager accompanied them, and we all went to check the point of sale display on the shelf. To my dismay, the price tag had been removed, leaving no indication of the actual price. Brian then informed me that in order to receive a refund, I would need to present my debit card.

This led to an additional inconvenience as I had to make the journey back home to retrieve my debit card before returning to the store for the refund. The attitude displayed by the duty manager, Brian, throughout this ordeal was simply appalling.
Kyle Hill (02/06/2025, 15:55):
The 2 staff members at the Motherwell customer service desk on Sunday, May 1st at 5:45 really exceeded expectations to guarantee customer satisfaction. Many thanks!
Joshua Torres (28/05/2025, 09:28):
I've been charged too much three times now because the prices on the shelf were wrong. I'm just going to stick with Tesco or Morrisons from now on.
Alice Richardson (23/05/2025, 09:53):
I just wanted to inform you that me and my mate were completely unaware about the counterfeit £50 notes.
Rose Perez (22/05/2025, 12:39):
This supermarket is fantastic, but it's a shame that there is a large number of heroin addicts who take turns begging just 3 feet from the exit. If you want to avoid scaring your children or the elderly, I recommend staying far away from this store. You are guaranteed to encounter one of them begging outside to support their drug habit. Wishing you a Merry Christmas! 👌👌👌

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