Boots - Edinburgh

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Boots - Edinburgh

Boots - Edinburgh

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Exploring the Beauty Supply Store Boots in Edinburgh

Boots is a well-known beauty supply store located in the heart of Edinburgh, providing a wide range of products and services for all your beauty needs. The store offers a wheelchair-accessible entrance and wheelchair-accessible toilet, ensuring that all customers can enjoy their shopping experience comfortably.

Service Options Available

When you visit Boots, you have various service options to choose from. Whether you prefer in-store shopping or the convenience of in-store pick-up, Boots accommodates your preferences. The store accepts multiple payment methods, including debit cards and credit cards, as well as NFC mobile payments for a quick and seamless transaction experience.

Customer Reviews: A Mixed Bag

Despite its extensive offerings, customer experiences at Boots can vary. While many patrons admire the well-stocked aisles and clean environment, some feedback points toward less-than-satisfactory service. For instance, one customer mentioned a disappointing experience with an opened messy MAC compact purchased as a birthday gift. They expressed their discontent regarding the condition of the item received. Conversely, several customers praised the helpfulness of the staff, particularly in the beauty departments. One review highlighted the exceptional service provided by a staff member who assisted in finding the perfect concealer shade, making the customer feel valued and welcomed.

Accessibility and Planning Your Visit

Accessibility is a key feature of the Boots store. The wheelchair-accessible entrance and facilities ensure that everyone can enjoy their shopping experience without barriers. It’s advisable to plan your visit, especially during busy times, as staffing issues have occasionally been noted. Customers have mentioned that timely assistance can sometimes be hard to find, particularly during peak hours.

Highlighted On-Site Services

Boots goes beyond just being a beauty supply store; it also provides health-related services like hearing tests. Customers have reported positive experiences with the audiologists, noting ease of appointment scheduling and effective communication of test results. In addition to beauty products and pharmacy services, many customers appreciate the vast selection available, from medications to personal care items. However, it's worth noting that some products may not always be in stock, which can lead to alternative purchases.

Final Thoughts

Overall, Boots in Edinburgh remains a popular destination for beauty enthusiasts and those seeking pharmaceutical services. While there are areas for improvement in customer service, the accessibility features and range of products maintain its status as a go-to beauty supply store in the area. Whether for a quick visit or a longer shopping spree, Boots offers something for everyone.

The address of our establishment is

The contact line of said Beauty supply store is +441315572632

And if you want to send a WhatsApp, you can do so at +441315572632

map of Boots Beauty supply store, Baby store, Beauty salon, Cosmetics store, Gift shop, Health and beauty shop, Perfume store, Photo shop in Edinburgh

Our opening hours are:

Day Hours
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The website is

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Showing from 1 to 2 of 2 comment(s) received.

Ryan Ward (20/05/2025, 22:19):
I popped into the store a couple of weeks back to pick up some eyeshadow, and was greeted by the lovely Elsie who offered her assistance. She was incredibly helpful, taking the time to show me all the different shades with such kindness and enthusiasm. I must say, she stands out as one of the most helpful Boots staff members I've encountered. Not only was she sweet and attentive, but she even stayed 15 minutes past her shift just to assist me! Someone needs to give this girl a raise!
Aaron Edwards (20/05/2025, 02:28):
@12:25 10/4/25 I had an experience today when I tried to use the manned tills instead of the self-service machines at the store. I was rudely told to queue up for the self-service option. I attempted to explain that Red Bulls couldn't be scanned, but I was abruptly interrupted and instructed to join the line and wait. Disappointed, I placed my items back on the shelves and walked past the smirking checkout staff. I ended up going to Sainsbury's where they have separate lines and more friendly staff. As a long-time customer, I have decided to take my business elsewhere. Cheers.
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