Monifieth Medical Practice - Dundee

Monifieth Medical Practice: Family Practice Physician Services

Monifieth Medical Practice, located in Dundee, is a crucial healthcare provider catering to the community's medical needs. With its focus on family practice, it aims to deliver comprehensive care. However, recent feedback from patients highlights areas for improvement, particularly concerning accessibility and the appointment scheduling process.

Amenities and Accessibility

The facility is equipped with essential amenities, including a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that all patients can access the services provided. Moreover, there are wheelchair-accessible toilets available for patient convenience, an important factor for those with mobility challenges. Despite these positive aspects, many individuals have expressed dissatisfaction with the practice’s administrative staff. Comments reflect ongoing issues with accessibility, particularly regarding appointment availability.

Appointment System Challenges

Patients frequently report difficulties in securing appointments. Many have noted that they must call early in the morning to book an appointment but find that by the time they get through, no slots are left. This has led to frustration, with some describing the experience as "impossible" and a significant deterrent to seeking medical help. While it is generally recommended to schedule appointments ahead of time, the current system appears inadequate for handling the growing demand in the Monifieth area. Some users have voiced their concern that receptionists discourage patients by being unhelpful or rude. This has created an atmosphere where individuals feel reluctant to reach out for assistance.

Patient Experiences

Feedback from visitors reveals a divided sentiment about Monifieth Medical Practice. While many have praised the doctors for their professionalism, others have directed criticism towards the reception team. Reports of rude and dismissive behavior from specific receptionists are troubling, making patients feel unwelcome and unstated. One patient's experience highlighted the inadequacy of the appointment system when they were advised to contact their GP only to receive a telephonic consultation, questioning how effective that could be for assessing health conditions like blood pressure.

Conclusion

Monifieth Medical Practice serves a vital role in the community, providing essential healthcare services. However, patient feedback emphasizes the urgent need for improvements in the appointment system and reception staff interaction. As the practice continues to grow alongside the population, addressing these challenges will be critical in ensuring accessible and respectful healthcare for all patients. For future visits, it remains advisable to plan ahead by recommending patients call early to secure an appointment, understanding that both appointments are recommended and appointment required for effective service delivery.

You can find us in

Monifieth Health Centre, Victoria St, DD5 4HR Dundee, - United Kingdom (GB)

The phone of the mentioned Family practice physician is +441382534301

And if you want to send a WhatsApp, you can do so at +441382534301

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