Vision Express Opticians at Tesco - Aberdeen, Danestone - Aberdeen

Vision Express Opticians at Tesco - Aberdeen, Danestone: A Comprehensive Review

If you are considering visiting the Vision Express Opticians located at Tesco in Aberdeen, Danestone, you may want to know about their service options, accessibility features, and payment methods. This article delves into customers' experiences, highlighting both positive and negative aspects of the store.

Service Options

Many customers have praised the service options available at Vision Express. An emergency appointment was commended for its promptness and care, notably by optician Josephine, who facilitated a referral to a hospital for urgent eye issues. Numerous reviews emphasize the in-store shopping experience, with staff frequently noted for being friendly and helpful in assisting with frame selection and lens requirements.

Accessibility Features

Accessibility is a significant aspect of the Vision Express experience. For those requiring it, there is a wheelchair-accessible entrance and a wheelchair-accessible car park. Customers have reported that staff are respectful and patient, ensuring that everyone receives adequate assistance during their visits.

Payment Methods

The opticians offer various payment options, including credit cards and NFC mobile payments, making transactions seamless. However, some customers mentioned that certain services required cash only, which could be inconvenient for those without cash readily available. Moreover, in-store pick-up is a popular choice for customers when their glasses are ready.

Appointment Recommendations

It is advisable to book an appointment in advance. While many customers appreciated the efficiency of the service, some experienced scheduling issues, leading to frustrations over cancelled and rescheduled appointments. Customers often recommend confirming appointments beforehand to avoid unexpected delays.

Customer Experiences

Overall, customer feedback has been mixed: - Positive Experiences: Many visitors praised the thorough eye tests and the level of detail provided by the staff. Reviews highlight a high standard of care and professionalism, with several returning for regular eye tests due to previous positive engagements. - Negative Experiences: Some customers expressed dissatisfaction with the customer service, pointing out issues with appointment management and staff attitudes, particularly during busy periods. Specific incidents highlighted staff rudeness and a lack of patience when dealing with younger or more vulnerable clients.

Conclusion

In summary, the Vision Express Opticians at Tesco in Aberdeen, Danestone offers a blend of competent eye care services and accessibility for all. While many customers have enjoyed their time there due to the friendly staff and thorough examinations, others have faced hurdles regarding appointment scheduling and staff responsiveness. If planning to visit, booking ahead and confirming your appointment is advisable to ensure a smooth experience.

You can come to our business at

Laurel Dr, AB22 8HB Aberdeen, - United Kingdom (GB)

The phone number of this Optician is +441224087189

And if you want to send a WhatsApp, you can do so at +441224087189

Our service hours are:

The website is Vision Express Opticians at Tesco - Aberdeen, Danestone

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