Asda Pharmacy - Aberdeen

ASDA Pharmacy in Aberdeen: An Overview

Located in the heart of Aberdeen, ASDA Pharmacy aims to provide a range of healthcare services. However, various reviews from customers highlight several areas for improvement and insight into their experiences.

Accessibility and Planning

The pharmacy features a wheelchair-accessible entrance and wheelchair-accessible car park, making it convenient for individuals with mobility challenges. Despite this accessibility, many customers note that poor planning often leads to unexpected closures, particularly during meal breaks. This can be frustrating for those who rely on timely medication services.

Service Options

Customers have mixed feelings about the service options at ASDA Pharmacy. While some staff members are praised for being particularly helpful, such as a notable incident where emergency insulin was provided, others report a slower service that can lead to long waiting times. One patron recounted waiting for half an hour just to collect a single item.

Payment Methods and Delivery Services

When it comes to payments, ASDA Pharmacy accommodates various options, including credit cards. However, customers have expressed that communication regarding prescription readiness can be lacking. Queries over the phone often go unanswered, leaving patrons uncertain about the status of their medications.

In-Store Pick-Up and Quick Visits

The convenience of in-store pick-up is available for quick visits, yet the effectiveness of this service is impeded by the unpredictable closing times. Customers have reported instances where they arrived just before closing only to find the pharmacy prematurely shut down.

Conclusion

In summary, while ASDA Pharmacy in Aberdeen boasts helpful staff and accessible facilities, there are significant concerns regarding service efficiency and communication. Customers should plan ahead and allow ample time for visits, especially considering the potential for long queues and unexpected closures. Improvements in these areas could significantly enhance the overall customer experience.