Newtongrange Pharmacy - Dalkeith

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Newtongrange Pharmacy - Dalkeith

Newtongrange Pharmacy - Dalkeith

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Votes: 41 - Score: 4.9

Welcome to Newtongrange Pharmacy: Your Trusted Health Partner

Newtongrange Pharmacy, located in Dalkeith, has swiftly gained a reputation as the best pharmacy in Midlothian. This local gem goes above and beyond to ensure that your health needs are met efficiently and with a smile. With a dedicated staff committed to providing exceptional service, it’s no wonder that customers rave about their experiences here.

Service Options Tailored for You

At Newtongrange Pharmacy, convenience is key. They accept debit cards and credit cards, making transactions smooth for all customers. Additionally, the pharmacy offers NFC mobile payments, ensuring that your payment process is both quick and secure. For those who may require language assistance, the staff is always ready to help, ensuring that everyone can access the services they need without barriers.

Commitment to Accessibility

Accessibility is a priority at Newtongrange Pharmacy. The facility features a wheelchair-accessible entrance, allowing everyone in the community to reach out for their medication and healthcare advice comfortably. The staff's commitment to accessibility extends beyond just physical premises—they consistently offer support tailored to individual needs.

Prompt Delivery Service

Understanding the busy schedules of their customers, Newtongrange Pharmacy provides an excellent delivery service for prescriptions. Many clients have praised the pharmacy for their efficiency in delivering repeat prescriptions, particularly during the busy festive period. Should any issue arise, the staff are always eager to rectify mistakes promptly, reinforcing their customer-first approach.

Exceptional Customer Service

Reviews from satisfied customers highlight the friendly and attentive nature of the Newtongrange team. Many have shared stories of how staff members go out of their way to assist them, whether it’s helping with a prescription mix-up or providing thoughtful medical advice. One customer noted, "What an amazing team!! Nothing's too much trouble." This sentiment reflects the overarching philosophy of the pharmacy: treating each customer with care and respect.

Your Local Stop for Health Needs

Customers frequently express their appreciation for the quick service at Newtongrange Pharmacy, with many stating they leave feeling well taken care of. Whether you need general pharmaceutical advice or specific medication, the staff ensures you receive accurate information and a warm experience. As one happy patron mentioned, “This will definitely be my local pit stop now for all my medical bits n bobs.”

Conclusion

Newtongrange Pharmacy stands out as a beacon of hope and health in the community. With their reliable service options such as accepting various payment methods, strong emphasis on accessibility, prompt delivery, and an unwavering commitment to excellent customer care, they truly embody what it means to prioritize patient well-being. Visit Newtongrange Pharmacy today and discover why so many in Dalkeith regard it as their first choice for all pharmaceutical needs.

We are at

The phone number of this Pharmacy is +441316632251

And if you want to send a WhatsApp, you can do so at +441316632251

map of Newtongrange Pharmacy Pharmacy in Dalkeith

Our business hours are:

Day Hours
Monday
Tuesday (Today) ✸
Wednesday
Thursday
Friday
Saturday
Sunday
If necessary to update any element that you consider is incorrect regarding this page, we ask forward a message and we will correct it at the earliest convenience. With anticipation thanks.
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Newtongrange Pharmacy - Dalkeith
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Comments:

Showing from 1 to 20 of 23 comment(s) received.

Mark Perez (19/07/2025, 23:49):
Absolutely brilliant service from the pharmacist at Newtongrange Pharmacy! He spotted a mistake on my prescription and promptly contacted the doctor's office to ensure everything was accurate, which it wasn't! He then kindly offered to rectify the prescription, with only 15 minutes left before closing time. Exceptional service, particularly considering the potential consequences of such an error going unnoticed! Many thanks!!
Amber Edwards (18/07/2025, 01:58):
A first-rate pharmacy that genuinely values customer service👍🏻...
Victoria Richardson (17/07/2025, 08:22):
The fresh crew at the Pharmacy make picking up your meds a breeze. They're truly helpful folk, and I do wish there were more like them in this world.
Joan Lewis (16/07/2025, 06:38):
The staff at this pharmacy are truly helpful and full of knowledge.
Sean Gonzalez (15/07/2025, 10:39):
What a top bloke, absolute legend! Cheers mate!!!
Juan Taylor (08/07/2025, 19:01):
The staff were incredibly friendly and helpful! They went out of their way to assist me in obtaining the necessary prescriptions for my little one, even though it was the beginning of their lunch break. I would highly recommend their services.
Carol Butler (06/07/2025, 22:29):
Newtongrange pharmacy is absolutely top-notch in Midlothian, they truly go the extra mile for their customers on each visit. I sincerely value all the efforts the staff puts in, they are always ready to assist and prescriptions are consistently accurate and punctual.
Bradley Campbell (01/07/2025, 05:39):
Just wanted to give a shoutout to Newtongrange pharmacy. The service was absolutely superb, and the staff were amazing. Thanks to Harry, the pharmacist, I avoided using the wrong medication and not consulting a doctor. With just one call from Harry to the doctors, I was able to get an appointment and prescribed the correct medication. Huge thanks!
Edward Ortiz (30/06/2025, 07:51):
Receiving my repeat medications right before Christmas was a massive help for me, and when there was a wee mistake, the team was more than willing to sort it out. Such lovely folk, especially the lassie at the counter who was so chatty and cheery. 😊
Joe Scott (30/06/2025, 06:52):
I keep on returning to the pharmacy just to catch a glimpse of Zara's delightful smile! She consistently ensures that my grandmother and I receive top-notch service. What a charming young lady, bless her heart ❤️
Rebecca Ross (29/06/2025, 22:05):
This pharmacy is a real gem in the neighborhood. The staff is top-notch, always friendly and incredibly helpful. They have prescriptions ready in no time, and if something's not in stock, they get it swiftly. It's the go-to pharmacy for my family because I can trust that any questions I have will be answered without any fuss.
Wayne Mitchell (28/06/2025, 11:46):
Outstanding customer service! The team is truly dedicated to providing the most suitable treatment. The service has improved significantly since the recent takeover.
Deborah Roberts (27/06/2025, 01:29):
Many thanks from the Scott Family! The little one sends his greetings.

Exceptional, authentic, and speedy service from the team.

The support staff during the winter months was phenomenal, showing great care for both baby and wife.
David Edwards (25/06/2025, 05:25):
I recently paid a visit to Newtongrange pharmacy and I must say I was thoroughly impressed by the new pharmacist and the team. The level of customer care they provide is simply outstanding and I truly feel valued as a customer. In fact, my husband and I have decided to transfer our prescription service to this pharmacy due to the excellent service we received. Here's to wishing you all the best...thank you!
Randy Reed (23/06/2025, 23:51):
What an amazing experience! I went in feeling really unwell today... I was immediately seen and given a consultation. Based on my symptoms, I was strongly advised to see a doctor. I phoned my GP right away, told them the advice, and was able to get an appointment for a check-up and a much-needed prescription for antibiotics. This wouldn't have been possible if the pharmacist hadn't been so caring and attentive. I will definitely make this my go-to place for all my medical needs. In these tough times, we often only hear about the negatives, but this place truly deserves its 5-star rating. 🌟
Sara Clark (22/06/2025, 20:49):
The staff at this pharmacy is absolutely outstanding! They are incredibly helpful and efficient, providing accurate and detailed information for medication collection. Highly recommend their services for a smooth and hassle-free experience.
Michelle Cruz (17/06/2025, 16:49):
I 'ave visited this pharmacy twice since it was taken over, and I must say the staff are absolutely brilliant! They go the extra mile and are so friendly. I would highly recommend it to anyone in need of a pharmacy. Cheers!
Catherine Harris (14/06/2025, 08:47):
The service is top-notch. I arrived just after closing time and saw only one light shining in the rear of the pharmacy. Thinking I wouldn't be able to pick up my prescription that day, I gave the door a gentle push hoping for a stroke of luck. To my surprise, I was welcomed inside without any fuss. I have since opted for all my prescriptions to be handled there, with the added convenience of home delivery. The staff is incredibly accommodating and willing to go the extra mile. Many thanks for the exceptional service.
Joseph Graham (12/06/2025, 14:11):
Zara is positively fantastic and incredibly helpful whenever you visit the chemist's.
Aaron Butler (12/06/2025, 04:49):
Well, let me tell you about my experience. I usually go to a different pharmacy, but they couldn't fill my prescription until the next day because they were out of stock. So I went to this pharmacy in Newtongrange and let me tell you, the pharmacist/owner was so rude and unhelpful! He practically snatched my prescription from me and then proceeded to lecture me about my medication. His customer service skills were non-existent, it felt like he had never run a business before. I was appalled by his attitude, it was absolutely disgusting.

I eventually managed to get my prescription filled elsewhere, but it was such a hassle. The pharmacist didn't seem to want me to have my medication at all. I would strongly advise avoiding this pharmacy at all costs...

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