Morrisons - Dalkeith

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Morrisons - Dalkeith

Morrisons - Dalkeith

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Morrisons Supermarket in Dalkeith: A Comprehensive Overview

Morrisons in Dalkeith is a popular supermarket, known for its great produce and wide range of offerings. However, it has experienced mixed reviews from customers regarding various aspects of the shopping experience. In this article, we will explore important features such as service options, accessibility, payments, and more.

Recycling and Eco-Friendly Initiatives

Morrisons is committed to sustainability and has several recycling initiatives in place. Customers can find recycling bins throughout the store, promoting environmentally friendly shopping habits.

Service Options and Accessibility

The supermarket offers several service options, including no-contact delivery and in-store pick-up, catering to the needs of busy shoppers. The wheelchair-accessible entrance and wheelchair-accessible car park ensure that everyone can access the store easily. Additionally, a wheelchair-accessible toilet is available for those who need it.

Payment Methods

For customer convenience, Morrisons accepts multiple payment methods, including debit cards, credit cards, and NFC mobile payments. This flexibility makes transactions quick and straightforward for customers.

A Friendly Atmosphere

Morrisons prides itself on being an LGBTQ+ friendly and transgender safe space. The staff is often described as friendly and helpful, contributing to a welcoming shopping environment. However, some customers have reported instances of rude behavior from staff, which can detract from the experience.

Highlights of the Shopping Experience

The supermarket features a fresh bakery, meat, and fish departments. Many shoppers appreciate the great variety of food available, including local and Scottish products. However, there have been complaints about empty shelves and slow service at times.

The Café Experience

One popular aspect of Morrisons is its café, where customers can enjoy coffee and meals at reasonable prices. Feedback varies, with some praising the offerings while others express disappointment in quality, specifically mentioning overcooked breakfasts and poor coffee.

Amenities and Additional Features

In addition to the supermarket offerings, Morrisons boasts amenities such as toilets and Amazon lockers, making it convenient for shoppers. The crowd levels can vary throughout the day, with peak times often resulting in long queues at checkouts. Planning your visit during off-peak hours may lead to a quicker shopping experience.

Final Thoughts on Morrisons Dalkeith

Overall, Morrisons in Dalkeith is a store that has its strengths and weaknesses. With great produce, numerous amenities, and a generally friendly atmosphere, it serves as a valuable shopping destination. However, it is essential for management to address ongoing issues, such as stock levels and staff training, to enhance the overall customer experience. Whether for a quick visit or a full shopping trip, shoppers will find both highlights and areas needing improvement.

Our location is in

The phone number of said Supermarket is +441313413043

And if you want to send a WhatsApp, you can do so at +441313413043

map of Morrisons Supermarket, Grocery store in Dalkeith

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Showing from 1 to 20 of 29 comment(s) received.

Christopher Hamilton (21/07/2025, 03:46):
I just wanted to extend my sincerest gratitude to the kind chap at Morrisons who stumbled upon my purse in the car park. It truly warms me 'eart. Cheers, mate!
Andrew Green (17/07/2025, 11:48):
I must say, the prices are rather steep.
David Myers (17/07/2025, 06:45):
This emporium is quite lovely, with a splendid array of wares in the realms of both garments and non-edibles. If you are seeking a broader selection of attire, I would recommend venturing to the Gyle Center establishment, as it is a veritable treasure trove for kitchen apparel. All in all, Morrisons proves to be a commendable purveyor for one's shopping needs.
Dorothy Ortiz (14/07/2025, 00:30):
Outstanding service from the lass who was on duty Friday morning and prices that won't break the bank. Tried to tip her but she politely declined, citing store policy. A bit of a shame as she truly went above and beyond! I'll surely be returning.
Adam Hamilton (10/07/2025, 07:32):
Spotted old Rick attempting to dodge the eye contact with the vendor of The Big Issue on his way into Morrisons.
Cheryl Sanders (07/07/2025, 03:31):
The staff be always run off their feet with too many customers, there just ain't enough of 'em. It's a pity, 'cause the grub is top-notch, they just need better organization and more supplies to cope. Morrisons ought to sort out staffing levels in the cafe pronto, I reckon!
Sophia Ramos (04/07/2025, 22:12):
It's a brilliant supermarket, and the staff are all so lovely and helpful. I struggle to shop and pack my groceries, but the staff kindly place everything on the conveyor belt and pack it for me. I'm truly thankful for their help, and I don't believe they receive the acknowledgment they should. I do most of my shopping at this store because I genuinely appreciate the staff and the overall shopping experience.
Doris Russell (04/07/2025, 00:35):
Lovely tidy store. Staff always so friendly and helpful, you know? Not quite as much stuff as those huge stores, but the value items are quite good, don't you think? Overall, it's all good, mate.
Mark Hughes (29/06/2025, 18:10):
I always do my big shop here, great prices, lovely helpful staff, open until quite late so fantastic if you need something last minute. I also adore the cafe, though it's a bit of a bother that it closes at 7 while the store is open until 9.
Hannah Morgan (28/06/2025, 22:22):
There's a wide selection at this store, but I must caution you - if you seem out of sorts, expect to be tailed by the wannabe police officer. It can make you feel quite uncomfortable. On the bright side, the rest of the team is fantastic and always eager to assist.
Walter Hernandez (26/06/2025, 23:53):
I frequently rely on Morrisons for my clients' shopping needs. They offer excellent quality fresh food at affordable prices. My clients are consistently satisfied with their products. The café is a great spot, always bustling with customers. The staff is friendly and accommodating, making the shopping experience enjoyable.
Jean Young (26/06/2025, 08:12):
This store may be smaller compared to others in the same brand, resulting in a slightly more limited range of products. The cafe might also run out of certain items later in the day, but the staff is friendly and willing to help.
Kathryn Ross (26/06/2025, 04:55):
Products are quite alright... However, the gents' loo seems to have misplaced its door on several occasions during my visits.

The scampi and chips from the café were a full-on downer on a plate.
Roger Morris (25/06/2025, 07:38):
I decided to give more of their Saver brand a go. I gave their multipack of crisps a try, and I was pleasantly surprised by the quality. Opting for the Saver brand really slashed my weekly shopping expenses. If they don't tickle your fancy, simply skip them on your next visit.
Philip Reed (25/06/2025, 00:01):
I must say, the experience I had at Morrison's was quite disappointing. I live just across the road and decided to pop in around 7:50 pm to grab a few things. Upon asking a staff member about their closing time, I was informed they were open until 9pm. Feeling relieved, I leisurely continued my shopping, only to be confronted by another staff member, Jordan Stevenson, who abruptly told me they were closing and I needed to check out immediately. His tone was not only rude but also quite aggressive.

I tried explaining that I had confirmed the closing time with his colleague before entering the store, but he insisted that his staff knew better. Thankfully, another staff member named Collum intervened and apologized for Jordan's behavior. Despite this, I decided to leave my items and exit the store.

Having my own business nearby, we emphasize the importance of treating customers respectfully, especially towards closing time. It was truly disheartening to encounter such unprofessionalism at Morrison's. I hope the management addresses these issues promptly.
Lawrence Morgan (24/06/2025, 22:20):
This store is quite handy with a lovely bakery section and some decent produce. It could benefit from additional checkouts as queues tend to form, especially during the bustling lunch rush.
Emma Torres (23/06/2025, 10:35):
The staff were rather full of themselves, the pizza section seemed a bit neglected, and don't get me started on the incorrect prices displayed on the shelves!
Evelyn Johnson (23/06/2025, 07:27):
After being publicly insulted and mocked by a cashier for something I didn't even do, I filed a complaint with the manager, who could clearly see my distress. The manager's response was incredibly unsympathetic, leaving me feeling completely disregarded. I've never experienced such appalling treatment before.
Nicholas Reynolds (22/06/2025, 03:10):
At times, the ingredients I require are not available at the store, my family enjoys baking. Overall, it's rather satisfactory.
Susan Cook (21/06/2025, 09:53):
Just popped in to pick up some flowers for the cemetery. It's just your typical supermarket, but there's something about it that sets it apart from the others. With its stellar grocery and florist offerings, it always feels like a cut above the rest to me.

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