Boots Pharmacy - Dundee

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Boots Pharmacy - Dundee

Boots Pharmacy - Dundee

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Comments: 36 - do click here to view or make a comment
Votes: 84 - Score: 3.9

Boots Pharmacy in Dundee: A Local Hub for Health and Convenience

Boots Pharmacy, located in Dundee, serves as a vital resource for the community, offering a range of services that cater to various needs. Whether you prefer in-store shopping, delivery, or in-store pick-up, Boots provides diverse options to ensure accessibility for all customers.

Planning Your Visit

When planning a visit, it’s essential to consider the pharmacy's operating hours. Recent comments from customers indicate some confusion regarding opening hours, particularly around lunch breaks. Boots closes for a half-hour lunch from 1:00 PM to 1:30 PM. It is advisable to check current hours before your visit to save time.

Service Options that Cater to Your Needs

During a quick visit to the pharmacy, you can expect a variety of service options. Many customers have noted the friendly and helpful staff, who strive to provide efficient service, particularly when dispensing medicine. Positive feedback highlights quick visits where medications are dispensed promptly upon arrival. However, there are reports of inconsistency in service. Some customers have expressed frustration over prescription fulfillment issues, indicating that staff sometimes fail to communicate effectively about medication availability. This has led to some customers seeking alternatives or expressing dissatisfaction with the overall service.

Payment Flexibility

Boots Pharmacy offers various payment options, including both credit cards and debit cards. For those looking for even quicker transactions, NFC mobile payments are also accepted, allowing for seamless and efficient checkout experiences.

Accessibility Considerations

The wheelchair-accessible entrance ensures that everyone can access the pharmacy without barriers. However, it is crucial that staff remain aware of their surroundings and respond to customer needs promptly, especially during busy times when accessibility may inadvertently become compromised.

Customer Experiences: The Good and the Bad

Customer feedback on Boots Pharmacy in Dundee shows a mixed bag of experiences. Many commend the friendly and knowledgeable staff who go above and beyond to assist customers, such as going next door to collect prescriptions. Others, however, have reported issues with prescription readiness and communication, leading to feelings of frustration. Comments from patrons indicate that while some find the service efficient and satisfactory, others experience delays and challenges, particularly regarding prescription management. This disparity highlights the need for improved customer service training among staff to enhance the overall shopping experience.

Conclusion

In summary, Boots Pharmacy in Dundee offers an essential service for local residents, balancing convenience with a range of medication and health products. While many enjoy the welcoming atmosphere and assistance provided by staff, it is evident that there is room for improvement in communication and prescription management. Customers are encouraged to utilize in-store shopping, check payment options, and be mindful of the pharmacy's operational hours to maximize their experience.

Our business is found at

The contact phone of this Pharmacy is +441382825766

And if you want to send a WhatsApp, you can do so at +441382825766

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Dundee

Our opening hours are:

Day Hours
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Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

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Boots Pharmacy - Dundee
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Comments:

Showing from 1 to 20 of 36 comment(s) received.

Karen Bailey (28/06/2025, 23:26):
The staff was incredibly helpful and delightful to interact with.
Anna Graham (28/06/2025, 09:05):
The staff at this pharmacy is absolutely delightful. They are always quick in filling prescriptions, making the whole process very efficient. Top-notch service!
Arthur King (27/06/2025, 12:12):
Great store with a wide range of products available.
Dorothy Butler (27/06/2025, 09:41):
I recently had a rather unpleasant experience at the pharmacy. They were unable to provide me with advice and always directed me to contact my doctor, even for minor issues. After numerous frustrating encounters, I have decided to find ways to bring attention to improve their service. The staff members at this particular pharmacy in Dundee do not seem to be fulfilling their roles effectively. I've encountered problems with prescriptions, such as items missing or being told they were out of stock when my doctor had confirmed sending them. It can be quite disconcerting when they make you doubt your own sanity.

Recently, I made an online complaint due to the rude behavior I experienced at this store. Following an incident where I raised concerns about incorrect medication, the pharmacist now appears to have a grudge against me. His unprofessional demeanor was evident when I sought assistance from his colleagues. Despite having previously brought up an issue, their attitude towards me was far from courteous. The pharmacist's response was particularly cold, ignoring any attempt at polite interaction. It seemed clear that he harbored ill feelings towards me for pointing out his mistakes.

This situation has persisted for over six months, and the pharmacy staff, including some colleagues, display a lack of professionalism and rudeness. Under the guise of stress, they adopt a brusque manner which can make customers feel uncomfortable. Fortunately, the reviews confirm that my experience is not unique, and others have also encountered their discourteous behavior. It is essential to maintain a pleasant attitude, even in the face of mistakes, as there is no need to perpetuate discomfort for those who are already dealing with challenges.
Richard Jackson (25/06/2025, 08:30):
Chemists be feeling like they move at a snail's pace, but Boots is definitely quick on their feet and super friendly.
Harper Gutierrez (24/06/2025, 13:45):
This spot is top-notch for snagging some unique deals.
Sandra Foster (20/06/2025, 14:19):
The chemist is always arriving late. It's quite a shame, as the service is rather slow, taking 4-5 days to receive your medication.
Kevin Lewis (20/06/2025, 13:45):
This here pharmacy sure stays busy, ya know? Sometimes ya gotta wait a bit for them prescriptions and whatnot. They don't have much in terms of non-pharmacy stuff, but lucky for us there's a big ol' Boots store right nearby.
Melissa Johnson (20/06/2025, 02:12):
This comment is completely worthless, mate.
Bobby Wilson (18/06/2025, 04:28):
The staff at this pharmacy is absolutely lovely and helpful. Their customer service is top-notch and they always go above and beyond to assist you. Highly recommend!
Abigail Ford (17/06/2025, 19:55):
Prescriptions are taking a bit longer to process these days, you know. There are some pretty big queues forming while folks wait for their meds, but it's all down to the COVID-19 protocols in place, not any staffing problems, I tell ya.
Andrea Graham (15/06/2025, 05:41):
Outstanding service and genuinely welcoming team
Shirley Adams (13/06/2025, 01:12):
Lovely spot, but the individual tasked with retrieving the spectacles can be quite a bother!
Tyler Reyes (11/06/2025, 05:58):
I popped into the store yesterday morning and was pleased to find it quiet yet fully stocked. Face coverings are a must, and hand gel is available at the entrance. There were plenty of salespeople on the shop floor ready to assist if needed, and there was always someone available at the tills. The only downside was that they seemed to be cutting back on lighting in some areas, as it was pretty dimly lit.
Andrew Gray (07/06/2025, 20:56):
The staff at this pharmacy is lovely and welcoming. It can get quite crowded sometimes, so there might be a bit of a wait when picking up your prescriptions.
Teresa Gonzalez (03/06/2025, 19:54):
I am attempting to verify if my prescription is available for collection. Nobody has answered the phone in two days, it just keeps ringing. I walked over to pick up my prescription (does Boots close for lunch now??) only to find the door locked and a note stating the Pharmacist is not on the premises. This is quite shocking. I am now attempting to call again, but the line is still busy. Something seems to have gone terribly amiss with this pharmacy.
Janice Wilson (03/06/2025, 17:49):
There's a wide selection available for all your pharmaceutical needs, including cold remedies, hair dye, toothpaste, and personal hygiene products. The staff are friendly, knowledgeable, and eager to assist.
Gregory Myers (01/06/2025, 01:57):
I must say, my local pharmacy is top-notch. The staff is super friendly and efficient, always ready to assist even if you're not sure what you need for your ailments. I wouldn't consider going anywhere else, as they have everything I require. Highly recommended!
Katherine Hamilton (30/05/2025, 06:13):
It took 11 days to process my prescription, they don't even deserve one star.
Susan Barnes (29/05/2025, 23:15):
Outstanding service and a welcoming team

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