Boots Pharmacy - Dunoon

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Boots Pharmacy - Dunoon

Boots Pharmacy - Dunoon

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Votes: 47 - Score: 3.4

Boots Pharmacy in Dunoon: A Comprehensive Overview

Boots Pharmacy located in Dunoon serves as a vital hub for community health and wellness. However, recent feedback from customers has highlighted various aspects of their experience, particularly affecting their in-store shopping and prescription services.

NFC Mobile Payments and Credit Card Accessibility

One of the conveniences that modern consumers look for is the ability to make NFC mobile payments and use credit cards. While Boots Pharmacy does accept these payment methods, some customers have noted that the service can be inconsistent. This inconsistency affects overall customer satisfaction, especially for those who rely on quick visits for essential items.

In-Store Pick-Up and Delivery Challenges

The in-store pick-up option can be a great solution for those looking to save time. Yet, multiple reports indicate difficulties with orders not being ready when promised. For example, a customer expressed frustration over a click and collect order that was delayed by an entire week. It highlights the pressing need for better delivery management to meet customer expectations efficiently.

Accessibility: A Mixed Bag

Accessibility is another crucial factor. The pharmacy boasts a wheelchair-accessible entrance, making it convenient for all visitors. However, the layout can lead to long wait times, particularly as customers often have to queue behind others picking up prescriptions. This setup is less than ideal for those making a quick visit for everyday items.

Service Options and Staff Performance

Customer service at Boots Pharmacy in Dunoon has received mixed reviews. While some patrons commend the hardworking staff for their friendly and approachable demeanor, others point out significant shortcomings in knowledge and efficiency. Several reviews mention that staff members are often overwhelmed, leading to delays and errors in filling prescriptions.

Planning a Visit: Take Note

If you're considering a visit to Boots Pharmacy, it's essential to plan ahead. Recent customer experiences suggest that the pharmacy may unexpectedly close or have reduced hours, particularly on weekends. By confirming their schedule before heading out, you can avoid unnecessary frustration.

Conclusion

Boots Pharmacy in Dunoon plays an essential role in the community's healthcare needs. While there are notable strengths, such as accessibility and a dedicated staff, challenges like service efficiency, stock availability, and customer experience must be addressed. By continuing to improve upon these areas, Boots Pharmacy can enhance its reputation as a reliable source for health and wellness products.

You can find us at

The phone of the mentioned Pharmacy is +441369704469

And if you want to send a WhatsApp, you can do so at +441369704469

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Dunoon

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Showing from 1 to 20 of 30 comment(s) received.

Judith Ramirez (02/07/2025, 21:59):
The Pharmacy is a bit of a disaster behind the scenes. I've had multiple instances where they've made a mess of a simple prescription order and it was such a hassle to deal with them that I ended up going to Well each month instead, where everything is done quickly and easily. Recently, I ordered a product from the pharmacy that they didn't have in stock, and they told me to come back and collect it when it was available. However, when I went in to pick it up, they had given it to another customer so I couldn't get it. Completely unacceptable.

The queues at the pharmacy counter are absolutely ridiculous for such a small town. 99% of the time, if you just want to grab a quick item off the shelf, you have to wait behind a long line of people who are ordering or collecting prescriptions. Even if it's just a toothbrush or a can of deodorant, you're stuck waiting behind a bunch of older folks as they go through every detail of their prescriptions. And to make matters worse, there are no self-checkout options and Boots has two regular service counters that they never bother to open.

Sometimes the shop closes unexpectedly, usually on Saturdays. The smaller Boots down the road is much better and more efficient, and surprisingly they have better stock levels in the pharmacy department despite being smaller. It's all just really disappointing.
Michelle Clark (01/07/2025, 10:09):
The shop floor is absolutely filthy and the staff are incredibly rude, they couldn't care less.
Julia Johnson (29/06/2025, 19:37):
Usually I ain't got a full prescription.
Olivia Bailey (29/06/2025, 18:56):
The service at this Boots branch was dreadful, closed on a Saturday. It's no surprise these stores are shutting down – never open when you require them. Why are shops open when folks are working and close when they finish?
Logan Jackson (29/06/2025, 18:39):
I popped into this quaint little pharmacy with a small boots store feel. The shelves were a bit sparse but had your basic necessities. The real gem was the pharmacy in the back. However, it was a bit chaotic as no one was manning the front tills, so I had to navigate through a crowd of people picking up their prescriptions. It was alright for grabbing daily essentials, but the limited choices left something to be desired.
Denise Roberts (29/06/2025, 14:17):
I must say, the customer service I received today was absolutely dreadful.
Zachary Mitchell (28/06/2025, 06:14):
I must say, the selection is quite limited, only a 2 out of 10 from me.
Denise Lopez (21/06/2025, 17:10):
Outstanding service from the staff, I must say.
Kenneth Thomas (19/06/2025, 10:00):
Excuse me, are you specialized in SEO? I would like to ask for your advice on how to optimize my pharmacy blog. Thank you in advance for your help.
Andrea Gray (18/06/2025, 23:15):
The staff 'round 'ere are always very friendly and easy to approach. The service is usually top-notch, but I 'ave 'ad a few hiccups with mix-ups in prescription orders and deliveries. Nonetheless, they've always sorted out the issue promptly and even offered me an apology straight away.
Evelyn Gutierrez (18/06/2025, 04:24):
I absolutely adore the ladies who work at this pharmacy – they are always bustling about, taking care of everything!
Hannah Watson (18/06/2025, 01:22):
Be ready to wait for a while in order to receive assistance from the staff.
Doris Morales (16/06/2025, 02:45):
This establishment be closed even when it be supposed to be open. It be poorly stocked and the click and collect be a nightmare.
Olivia Williams (13/06/2025, 04:35):
This bustling pharmacy has just what you need, mate.
Matthew Bailey (07/06/2025, 02:31):
Absolutely splendid experience procuring necessary items.
Andrew Bailey (06/06/2025, 11:53):
This establishment features a vast collection of boots along with an on-site dispensary. They offer a diverse range of products for your needs.
Aaron Garcia (05/06/2025, 12:10):
This establishment is in dire need of a thorough cleaning for sure!
Julie Watson (31/05/2025, 10:30):
The pharmacy has been making mistakes with my family's prescriptions since October, either by not having them ready when ordered a week in advance or by missing half of the items. This has happened multiple times with my wife, daughter, and father-in-law's prescriptions, leading to numerous return trips to try and obtain all the correct medications.
Mark Martinez (30/05/2025, 16:40):
At Boots, you can find some fantastic bargains. Stop by and take a look for yourself!
Sara Fisher (27/05/2025, 13:21):
Great store, staff was very helpful.

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