East Craigs Pharmacy - Edinburgh

Shops and services in the UK

East Craigs Pharmacy - Edinburgh

Published on: - Hits: 661 - Share
Printable version
Comments: 31 - do click here to view or make a comment
Votes: 44 - Score: 4.1

Welcome to East Craigs Pharmacy: A Community Gem in Edinburgh

Located in the heart of Edinburgh, East Craigs Pharmacy has become a go-to destination for various health services, thanks to its dedicated staff and excellent service options. With a special focus on accessibility, this pharmacy offers something for everyone, including wheelchair-accessible entrances and wheelchair-accessible car parks.

Amazing Service Options

The recent takeover has ushered in a wave of improvement in service at East Craigs Pharmacy. Customers have praised the team for their politeness and friendliness. One of the standout services includes the ear wax removal, which many patrons have rated highly for its professionalism and efficiency. Testimonials highlight how the procedures are not only quick but also painless, making them suitable for all ages, including elderly patients.

Payment Methods for Your Convenience

East Craigs Pharmacy understands the importance of flexible payment options. They accept credit cards, debit cards, and even NFC mobile payments, ensuring that transactions are seamless regardless of your preferred method. This focus on payments enhances the overall shopping experience and convenience for customers.

In-Store Shopping Experience

The pharmacy provides an enjoyable in-store shopping experience where visitors are welcomed warmly. Staff members go above and beyond to ensure that everyone feels comfortable and informed about their healthcare needs. Additionally, the friendly environment fosters a sense of community, making it an LGBTQ+ friendly space that is also recognized as a transgender safe space.

Accessibility Commitments

East Craigs Pharmacy takes pride in its commitment to accessibility. Apart from being wheelchair accessible, the pharmacy boasts facilities that cater to individuals with different needs. The presence of a crowd can sometimes be noticed, but the staff efficiently manage the flow to maintain a safe and welcoming atmosphere.

Delivery and In-Store Pick-Up Options

The pharmacy also offers delivery services, although feedback suggests that there could be improvements in this area. Some customers experienced delays or miscommunication regarding their prescriptions. However, the option for in-store pick-up remains a reliable choice for those who prefer direct interaction with the friendly staff.

Customer Testimonials: Real Experiences

Customers consistently express their satisfaction with the pharmacy's services. One patron shared their experience, stating, “I had my ear wax removed by Iva, who was thorough and ensured I felt comfortable throughout the procedure.” Another noted, “Alba was gentle, caring, and empathetic while assisting my elderly father.” These testimonials underscore the pharmacy's dedication to providing compassionate care.

Conclusion

East Craigs Pharmacy stands out as a community-focused establishment, emphasizing quality service, accessibility, and an inclusive environment. With a variety of healthcare options and a team committed to customer satisfaction, it is no wonder that they are highly regarded by locals. Whether you need prescription medications, healthcare advice, or ear wax removal, East Craigs Pharmacy is ready to assist you with a smile.

The address of our establishment is

The phone number of this Pharmacy is +441313391188

And if you want to send a WhatsApp, you can do so at +441313391188

Our business hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday (Today) ✸
Friday
Saturday
Sunday

The website is

If necessary to alter any element that you believe is not correct regarding this portal, we ask send us a message so we can we will handle it at the earliest convenience. Thanks beforehand thanks.

Images

Comments:

Showing from 1 to 20 of 31 comment(s) received.

Joseph Clark (16/07/2025, 20:47):
The blokes, including the head pharmacist, put in a right good effort to sort out me prescription in a jiffy. Top-notch service!
Nicholas Nelson (15/07/2025, 09:42):
The best pharmacy in town, innit? They are so helpful and lovely. Iva is simply amazing, and Scott is always proper helpful whenever I pop into the pharmacy.
Dennis Collins (14/07/2025, 13:00):
Such a splendid service at East Craig’s pharmacy! The team is ever so helpful and friendly. I recently had the pleasure of having Scott remove my ear wax, and now I can hear clear as day! Many thanks to Scott and Katie for their exceptional service.
Melissa Foster (14/07/2025, 06:03):
I recently had my ear wax removed at East Craigs Pharmacy and I must say, the experience was absolutely brilliant. The ENT Specialist was so friendly, extremely skilled, and truly caring. The whole procedure was done swiftly, without any discomfort, and in a very professional manner. I would definitely recommend them to anyone in need!
Patrick Ortiz (12/07/2025, 11:39):
The staff at this pharmacy were simply amazing! I was feeling under the weather and far from my usual doctor, but they went above and beyond to ensure I received the necessary assistance. Their helpfulness was truly a blessing in my time of need.
Madison Thompson (10/07/2025, 09:42):
The pharmacy has seen a remarkable transformation under the new management. I recently got my flu shot from pharmacist Shahzad and I must say, I was truly impressed by his professionalism and quick service. Outstanding job!
Deborah Sanders (10/07/2025, 02:32):
Scheduled my flu shot for September 14th at this place, and when I arrived for my appointment, they were closed and not administering any vaccinations. Absolutely terrible service! Now I have to wait until the end of November for an appointment with Boots.
Jeremy Jones (07/07/2025, 07:16):
I recently had the pleasure of being attended by Iva for an ear cleaning session. She was absolutely splendid - so kind, incredibly thorough, and ensured I understood every step of the process. I felt completely at ease throughout the procedure and the results are fantastic - I can hear clearly again! A huge thank you to Iva, I highly recommend her services to anyone in need.
Edward Lewis (01/07/2025, 05:28):
Always so helpful, can't thank you enough!
Barbara Sullivan (30/06/2025, 11:14):
I had the worst customer experience at this pharmacy. Trying to pick up my NHS-prescribed medication has been an absolute nightmare. Every time I go, they claim they haven't received my prescription, then after I run back to the NHS to get it sorted, they tell me the medication is out of stock. When I return later with the prescription, they either say they can't find it or blame it on new staff who don't know what they're doing. It's a real emergency situation, and everyone in that pharmacy is getting exasperated with the service.
Kathleen Thomas (30/06/2025, 02:15):
The service at this Pharmacy is absolutely fantastic, the staff go above and beyond to assist with any issue. Top-notch experience!
Steven Morris (29/06/2025, 05:14):
The staff at this pharmacy is incredibly friendly and helpful. They always go the extra mile to make sure you have a positive experience. I highly recommend their services to anyone in need of medication or health advice.
Paul Flores (28/06/2025, 03:28):
What a splendid experience and top-notch service! Huge thanks to Scott and his buddy at the pharmacy. I can finally hear again after getting rid of that pesky earwax. I'm ever so thankful. Cheers, Christina
Dennis Ward (26/06/2025, 10:57):
I had the most dreadful experience with the pharmacy staff. The customer service was simply appalling. The pharmacists were unhelpful and rude. I would not recommend this place to anyone.
Layla Cruz (25/06/2025, 18:36):
I've noticed a significant improvement since the change in ownership. The service is much more efficient and the staff is really pleasant!
Joan Kim (24/06/2025, 02:01):
Had our private flu jabs booked at this pharmacy, but upon arriving, found the store closed! Contacted them the next day only to be informed they were short-staffed and unable to administer flu jabs. Despite booking appointments months in advance, no one bothered to notify us of the cancellation. It would have taken just a minute to inform us via call, message, or email.

When inquiring about rescheduling, we were bluntly told there were no available slots and that we should keep trying. Truly disappointed with this experience, and will not be scheduling any future appointments at this pharmacy. Opting to stick with Boots instead!
Terry Carter (22/06/2025, 20:52):
Continuous problems with getting prescriptions filled.
Jean Price (22/06/2025, 07:28):
Caution.. steer clear of Lloyds pharmacy at lunchtime!! I've just been denied pain relief because the pharmacists are on their break... can you believe it!!!!
Dylan Sanchez (20/06/2025, 22:26):
I must say, I can't laud the pharmacy enough. They provided me with the necessary remedy for my sudden cystitis flare-up, which seemed to halt its progression (fingers crossed). The staff were incredibly empathetic and supportive, actually taking the time to listen to my concerns. A big thank you to them.
Jeffrey Allen (15/06/2025, 20:43):
I went in for an Ear Wax Removal appointment, was seen promptly, and had the procedure thoroughly explained and performed by Scott, who did a fantastic job. I highly recommend this pharmacy for their top-notch service.

More comments:

Add a comment
El nombre debe tener al menos 2 caracteres.
Por favor, introduce una dirección de correo válida.
Debe escribir el código completo (5 dígitos).
(If you do not understand the characters in the image reload the page)
El comentario debe tener al menos 10 caracteres.
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.