Houlihan Pharmacy - Glasgow

Houlihan Pharmacy in Glasgow: A Mixed Bag of Service Options

When it comes to pharmacies, customer experience can largely vary. At Houlihan Pharmacy in Partick, Glasgow, users have shared a range of experiences that highlight both strengths and weaknesses in their service options.

On-Site Services and Quick Visits

Many customers have praised the on-site services provided by the pharmacy. Quick visits for essential medications often occur smoothly, with some staff being described as friendly and approachable. One user noted, “I was shopping in Partick and noticed a cut on my finger. The young woman serving was so thoughtful and helpful. She gave me a plaster and some wet wipes to clean up.” Such positive interactions can make an enormous difference during times of need.

Challenges with Payment and Stock Availability

However, not all experiences are positive. Complaints have surfaced regarding stock availability and payment processes. One individual shared, “My partner took the prescription to Houlihan…only to be told it wasn't in stock.” This type of situation can lead to frustration, especially when pain relief medications are required urgently. A lack of timely updates regarding stock can also exacerbate these issues, leading some to seek alternatives, such as Boots pharmacy.

Delivery and Planning for the Future

While some have expressed dissatisfaction with the customer service, it is important to note that there are dedicated staff members who strive to offer assistance. Planning for smoother operations would benefit both staff and customers. Enhanced communication regarding delivery timelines could alleviate confusion and improve overall satisfaction at Houlihan Pharmacy.

Payment Flexibility: Credit Cards and More

In terms of payments, Houlihan Pharmacy does accept credit cards, making transactions straightforward. Yet, the experience may vary by staff member. Some customers have reported hostility from certain employees, leading to a negative atmosphere. One review highlighted, “The woman behind the counter...was hostile and passive-aggressive.” Such behavior can deter clients from returning, emphasizing the need for improved training in customer interaction.

Conclusion

Overall, while Houlihan Pharmacy offers valuable on-site services and has some friendly staff, challenges regarding customer service and stock availability need to be addressed. For those seeking a pharmacy in Glasgow, considering these factors will help ensure a more satisfactory experience.