LloydsPharmacy - Inverness

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LloydsPharmacy - Inverness

LloydsPharmacy - Inverness

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LloydsPharmacy in Inverness: A Mixed Bag of Experiences

LloydsPharmacy, located in Inverness, offers various service options for residents and visitors alike. From in-store shopping to convenient in-store pick-up, the pharmacy aims to cater to different needs. However, customer feedback reveals a complex picture regarding their services.

Payment Options Available

Customers can utilize various payment methods, including credit cards and debit cards. The pharmacy also offers an option for NFC mobile payments, making transactions quicker and easier. Despite these modern payment options, many customers have expressed frustration with the overall service quality.

Customer Feedback: The Good and the Bad

While some patrons appreciate the helpfulness of the pharmacists, particularly during busy times, others have reported unsatisfactory experiences with shop staff. One user noted, "The pharmacists are usually polite and helpful." Yet, several reviews highlighted a trend of rude and arrogant behavior from the shop team, leaving customers feeling disrespected.

Accessibility and Inclusivity

The pharmacy is committed to being LGBTQ+ friendly and has been noted as a transgender safe space. Moreover, accessibility is a priority, with a wheelchair-accessible entrance that ensures all customers can visit without barriers. Unfortunately, some customers have pointed out issues with wait times and service delays, especially for those needing urgent medications.

Delivery Services and Wait Times

LloydsPharmacy offers delivery services, but there have been complaints about the effectiveness of this option. One customer shared their frustration, stating, "Delivery driver claims he tried to deliver my prescription, even though he didn't." Others have echoed similar sentiments, warning that those requiring urgent medications should consider alternative pharmacies.

The Crowd Factor

During peak hours, the pharmacy tends to attract a crowd, leading to extended wait times. Customers have reported waiting anywhere from 10 to 20 minutes for assistance, further complicating their experience. One review lamented the disorganization, stating, "Very busy. But young guy was amazing. Helped me out a lot."

Final Thoughts

In summary, LloydsPharmacy in Inverness offers a mix of services designed to meet the community's needs. While their in-store shopping and payment options provide convenience, the customer experience is marred by inconsistent service quality. Those looking for a pharmacy may want to weigh their options carefully before deciding on LloydsPharmacy, considering both the positive and negative feedback shared by patrons.

Our business is found at

The contact phone of the respective Pharmacy is +441463233545

And if you want to send a WhatsApp, you can do so at +441463233545

map of LloydsPharmacy Pharmacy, Cosmetics store, Medical supply store, Mental health service in Inverness

We are open during the following hours:

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Comments:

Showing from 1 to 20 of 25 comment(s) received.

Nancy Howard (29/07/2025, 18:42):
I must say, the service at this pharmacy is dreadfully slow unless you happen to be a junkie. Those folks seem to get in and out in under 2 minutes while the rest of us are left waiting in line for ages. And to top it off, after all that waiting, they don't even have your medication and just hand your prescription back, suggesting you try elsewhere. Do yourself a favor and steer clear of this place.
Michael Allen (21/07/2025, 15:56):
A bit chaotic occasionally, but the team is courteous and accommodating.
Julie Thomas (21/07/2025, 14:18):
Extremely useful for getting prescriptions filled. The staff is incredibly friendly and accommodating, and surprisingly there is a wide array of options for being a smaller pharmacy.
Dorothy Patterson (18/07/2025, 18:25):
At the moment, it appears they are not quite up to par with their services. I have been utilizing their pharmacy for my prescriptions since October of last year, and I consistently encounter issues. Initially, they often point fingers at your healthcare provider for any missing prescriptions, resulting in you having to contact them, only to discover that the prescription was indeed at the pharmacy all along. Their demeanor comes across as lacking professionalism and they do not show much remorse for their mistakes.

Today was the final straw for me as once again they did not have my prescription ready, prompting me to make a swift decision to switch pharmacies as soon as possible. It is advisable to steer clear of this pharmacy if you require urgent medications, as you may find yourself waiting for them to catch up.
Juan Baker (09/07/2025, 01:19):
The team always so helpful and patient. It's no easy task for them. Wishing you all a wonderful Christmas and may you find some time to rest.
Carl Morales (06/07/2025, 05:49):
The staff at this pharmacy is absolutely fantastic, always willing to lend a hand and provide useful advice.
Roy Stewart (03/07/2025, 18:38):
The pharmacy was supposed to close at 1pm, so I arrived at 12:55pm only to find it closed. The girl working there just shook her head at me. It's absolutely ridiculous and unacceptable to close early like that, especially when people depend on getting their prescriptions filled.
Mia Ford (03/07/2025, 13:28):
This Pharmacy blog is moving at a snail's pace. Quite sluggish, I must say.
Daisy Cox (01/07/2025, 20:11):
The delivery driver be claiming he made an attempt to drop off me prescription, yet the truth be he never did. Avoid this pharmacy, if I could, I'd be givin' 'em 0 stars.
Justin Collins (01/07/2025, 12:56):
This place ain't much use to us travelers, mate.
Brittany Harris (30/06/2025, 11:30):
Well, I must say, it's quite a mystery as to when the Pharmacist decides to take their lunch break - be it at 12pm, 1pm, 2pm, or even 3pm! Every time I've popped in, it seems to be a different random time. Apart from that little quirk, the original staff, you know the two I'm talking about but shall not name, are absolutely fantastic!
Joyce Hayes (27/06/2025, 23:58):
The employees at this pharmacy are so pleasant and welcoming. They truly go out of their way to make everyone feel valued and appreciated.
Jesse Fisher (27/06/2025, 16:32):
The staff is usually quite good, but sometimes they seem to be stuck in the back area chatting away.

I waited a solid nine minutes today before someone finally emerged.
Michael Moore (23/06/2025, 23:08):
I've been eagerly waiting for my prescription for over a week, but it still hasn't arrived. The service is frustratingly slow, and I often find myself stuck waiting for between 10 to 20 minutes.
Dorothy Stewart (21/06/2025, 15:49):
I popped into the pharmacy earlier and the team were so helpful. Top-notch service!
Dennis Cruz (18/06/2025, 00:25):
The Pharmacy Staff were very helpful and knowledgeable. I had a great experience getting my prescriptions filled here. Would highly recommend this pharmacy for all your medical needs!
Hannah Nguyen (14/06/2025, 19:42):
They close at 1pm, not 6. Perhaps you should consider updating this information for accuracy. Cheers!
Ruth Martin (14/06/2025, 09:13):
I would like to express my gratitude towards patients with mental health conditions.
Patrick Reyes (05/06/2025, 11:49):
The staff at this pharmacy are extremely accommodating and supportive.
Charlotte Young (04/06/2025, 22:20):
The staff at this pharmacy really go the extra mile.

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