Asda St Leonards Superstore - Dunfermline

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Asda St Leonards Superstore - Dunfermline

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Exploring Asda St Leonards Superstore in Dunfermline

Asda St Leonards Superstore, located in Dunfermline, presents a unique shopping experience that appeals to both locals and visitors alike. However, recent feedback from shoppers has highlighted several aspects that merit discussion.

Service Options and Accessibility

One of the notable features of Asda St Leonards is its emphasis on accessibility. The store boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for individuals with mobility challenges to shop comfortably. Despite this, some customers have expressed frustrations regarding the efficiency of service options available, especially during peak hours. Long wait times at the self-service tills and limited staff members during busy periods have led to a stressful shopping environment. Shoppers have noted the need for additional open tills, particularly in the evenings when demand is high.

NFC Mobile Payments and Payment Methods

In today's digital age, NFC mobile payments have become increasingly popular. Unfortunately, users have reported difficulties with mobile payment systems at Asda, leading to inconvenience during their shopping experience. While the store accepts various payment methods, including credit cards and debit cards, ensuring smooth transactions remains a challenge for many customers.

Store Highlights: Products and Cleanliness

Asda is known for its wide range of products; however, recent reviews indicate mixed experiences concerning stock availability. Customers have found themselves faced with low stock levels and items being out of stock for extended periods. This issue is compounded by concerns about cleanliness, with reports of filthy freezers and cluttered aisles due to crates blocking pathways. Despite these issues, shoppers have praised the quality of certain items—particularly the great produce when available. Some patrons appreciate the store's selection of products, including glass bottles and metal cans, essential for those who prioritize recycling in their shopping habits.

Delivery and In-Store Pick-Up Services

For those who prefer shopping from the comfort of their homes, Asda offers no-contact delivery and an in-store pick-up option. While these services can be convenient, past experiences reveal inconsistencies in fulfillment, with some customers reporting late or incomplete deliveries. Such issues can severely impact customer satisfaction and loyalty.

Final Thoughts

Asda St Leonards Superstore stands as a prominent shopping destination in Dunfermline, offering a mix of convenience and variety. However, ongoing critiques related to service efficiency, cleanliness, and stock availability highlight areas for improvement. As the supermarket navigates these challenges, focusing on enhancing customer experience through better organization and staffing could elevate its reputation. For both quick visits and more extensive shopping trips, a thoughtful approach to planning and customer service will be crucial for Asda's continued success in the community.

Our business is located at

The phone number of the mentioned Supermarket is +441383731991

And if you want to send a WhatsApp, you can do so at +441383731991

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Comments:

Showing from 21 to 40 of 64 comment(s) received.

Jean Gray (04/08/2025, 19:54):
Parking can be a bit of a challenge here, but the shop itself is top-notch.
Lauren Reyes (03/08/2025, 00:32):
Really? Christmas music already? Can we have a moment of peace, please?
Sara Gutierrez (31/07/2025, 08:49):
Bloody brilliant, mate! This blog about Supermarkets is absolutely top-notch. Keep up the good work!
Sharon Hayes (31/07/2025, 04:55):
I absolutely adore Asda St Leonards in Dunfermline! The staff are just so lovely and friendly, and they always have amazing bargains. I can't get enough of their fabulous selection of flowers and plants. 💜💜😎😎😎 Norma …
Gary Sanchez (31/07/2025, 00:17):
It's not too bad. They have a decent selection, but sometimes they don't have everything you might be looking for, so you may need to make a trip to the "big Asda" at Halbeath.
Charles Wilson (30/07/2025, 09:44):
Fantastic store, but there are simply too many parking spots at the front reserved exclusively for the little ones.
Alice Barnes (25/07/2025, 23:31):
Oh, what a lovely experience I had at this supermarket! The staff were so kind, helpful, and friendly. It truly made my day 😊.
Daniel Harris (24/07/2025, 01:55):
The staff at the supermarket were rather unpleasant.

I tried click and collect for the first time yesterday evening and wasn't sure how things worked. I approached the customer desk to ask a question, only to be met by a young woman who rudely informed me, in front of other customers, that I needed to use a machine and gestured towards it with a disgusted expression as if I should have known already - not exactly great customer service!

Then came the dramatic revelation that my order was not next to her but just across the corridor, a whole 15-second walk away...

I won't be returning. There was no reason for such behavior, and I found the experience quite embarrassing since others witnessed it. Never again.

For anyone considering doing click and collect there, be prepared as there's no assistance available.
Carol Reynolds (23/07/2025, 21:38):
The staff was extremely helpful and friendly, I couldn't have asked for better service.
Debra Campbell (22/07/2025, 10:36):
Lovely little market. Quite bustling but plenty of parking space.
Mia Ortiz (21/07/2025, 17:59):
Fantastic for all your shopping needs, but there seems to be a notable absence of Scottish-labeled meats.
Roy Kim (20/07/2025, 10:49):
Ah, got a smashing stash of valium out the back, would highly recommend it again. Cheers!
Harper Alexander (19/07/2025, 18:27):
The store was quite calm, allowing me to browse without any interruptions. The staff member was helpful and attentive.
Grace Gonzalez (19/07/2025, 17:50):
Ideal for a quick grocery run. Had nearly everything on my list, except for Almond Flour. Nonetheless, stocked with all the essentials.
Marilyn Graham (17/07/2025, 04:51):
It's a real bummer, mate. The shelves are always lookin' bare and there never seems to be enough blokes workin' the floor.
Teresa Fisher (16/07/2025, 20:22):
This supermarket is just brilliant, mate! It's got everything you need and the staff are always ready to lend a hand. Plus, they've got toilets for customers, which is a real bonus. Highly recommend popping in for a shop! Cheers!
Danielle Richardson (16/07/2025, 05:19):
Fantastic store, fantastic prices, fantastic crew
Daniel Edwards (15/07/2025, 01:05):
The staff at Supermarket are always so lovely and willing to lend a hand.
Patricia Bennett (12/07/2025, 03:40):
The staff at the supermarket were extremely friendly and incredibly helpful.
Jose Miller (11/07/2025, 19:42):
I 'ave nevah 'ad any issues with Asda, mate.

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