Sainsbury's - Kirkcaldy

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Sainsbury's - Kirkcaldy

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Sainsbury's Supermarket in Kirkcaldy: A Comprehensive Overview

Sainsbury's, located in the heart of Kirkcaldy, is a popular supermarket known for its great produce and wide range of products. This store excels in several amenities that make shopping more convenient for customers.

Wi-Fi and Payment Options

While shopping, customers can take advantage of the complimentary Wi-Fi to browse items or check prices on their phones. The supermarket accepts various payments, including debit cards and credit cards, making transactions seamless for everyone.

Accessibility and Parking

The store is designed with accessibility in mind, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance. There’s also a free parking lot available, which is particularly useful during busy shopping times.

Service Options and Customer Experiences

Sainsbury's offers multiple service options, including no-contact delivery and in-store pick-up. However, some customers have expressed concerns about the reliability of these services, specifically regarding click and collect orders. While many enjoy the prepared foods, experiences with staff assistance can vary, revealing mixed reviews about customer service.

Recycling Initiatives and Eco-Friendly Practices

Sainsbury's has implemented various recycling practices, including promoting the use of glass bottles and reducing reliance on plastic bags. Customers appreciate this shift towards sustainability, especially those conscious of environmental issues.

Store Highlights and Offerings

The store is well-stocked with a variety of organic products, ensuring that health-conscious shoppers find what they need. Highlights include a fantastic selection of goods, notably fresh fruits and vegetables, and even unique offerings such as kombucha and CBD-infused drinks. Many patrons enjoy the ability to buy just one vegetable instead of being forced to buy larger packs, catering to smaller households.

Customer Feedback and Overall Impression

Overall, Sainsbury's Kirkcaldy garners both praise and critique from visitors. Customers frequently mention the friendly staff and clean environment as positives, although some note occasional stock issues and long queues at checkouts. The store is recognized for its quality, but pricing can be higher than some budget competitors, particularly without a Nectar Card for discounts. In conclusion, Sainsbury's in Kirkcaldy stands out for its commitment to quality and customer service, though there are areas for improvement in service efficiency and product availability. Whether you're making a quick visit or planning your weekly grocery haul, this supermarket offers a satisfying shopping experience for many.

Our business is at

The contact phone of the mentioned Supermarket is +441592640434

And if you want to send a WhatsApp, you can do so at +441592640434

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Showing from 21 to 40 of 60 comment(s) received.

Michael Green (06/08/2025, 11:22):
Not too shabby this place, clothes are proper good and service is quite friendly, innit.
Nancy Hernandez (05/08/2025, 15:14):
In recent years, I've developed sensitivities to lactose and gluten. Sainsbury's offers a fantastic array of "free from" products, including bread, cereals, cakes, pasta, and even pizza! It's a one-stop shop for all my dietary needs.
Charlotte Coleman (03/08/2025, 10:48):
The staff is really helpful and knowledgeable.
Virginia Ortiz (02/08/2025, 11:26):
I had a truly dreadful experience at this Supermarket with a plump older woman named Chris who was working as a cashier. Her attitude was absolutely dreadful when the Nectar card failed to work and she showed no interest in attempting to scan the app instead. I have decided not to return after this encounter.
Jordan Ward (01/08/2025, 15:03):
Their app for scanning and going is so simple to use and makes the shopping experience really seamless without having to wait in long lines. You can easily scan the items with your phone, pack as you shop, head to the self-service checkouts, and you're done! Great variety of products, offering some items that you can't find elsewhere. I always do my shopping at this store.
Robert Rogers (01/08/2025, 14:37):
Honestly, this Sainsbury's store is quite impressive. The staff are always willing to lend a hand, and the variety of products is top-notch. The prices are fair and reasonable, making it a delightful shopping experience. The store's opening hours are convenient, and it's always kept clean.
Janice Butler (31/07/2025, 22:48):
Ran out of essentials way too soon. Couldn't find carrot sticks, a 24-pack of diet Irn-Bru, or After Eight mints during Christmas week. Headed to Asda and managed to tick off everything on my list. The store was absolutely heaving with long lines at the checkout.
Madison Morales (31/07/2025, 22:45):
Mobility scooters are available for easy access around the store, with plenty of options to choose from.
Jerry Howard (28/07/2025, 09:48):
Truly the top choice for convenient grocery shopping in the area. A wee Sainsbury's, but it does the job for essentials and a tad more. Plus, having the Argos on the upper floor can definitely come in handy as well.
Larry Roberts (22/07/2025, 08:09):
Extremely helpful crew, the grub is always fresh, never had a reason to gripe. The checkout team is always lovely and polite.
Kathleen Jones (20/07/2025, 11:22):
Amazing assortment of kombucha, they even had a CBD-infused kombucha blend which was a pleasant surprise! Would definitely recommend.
Louis Hamilton (14/07/2025, 20:10):
This store offers a good variety of products for a complete shopping experience without being overwhelmingly large.
Rebecca Stewart (12/07/2025, 18:25):
The supermarket is usually well-stocked and offers reasonable prices. It's located in a bustling retail park, which can make parking a bit challenging during peak hours. It seems to attract a lot of young drivers in the evenings, but they don't seem to cause any trouble. I have deducted one star because every time I visit, whether it's early morning, midday, or late evening, there is often a severe shortage of carts near the entrance. As a fully mobile person, this is frustrating for me, so I can only imagine how frustrating it must be for those who cannot walk far to find a cart. If this issue is resolved and there is a consistent supply of carts available at the entrance, this store would easily earn a 5-star rating.
Margaret Ward (11/07/2025, 05:33):
The staff at Supermarket is delightful, always able to locate what I need. The prices are fantastic and the self-checkout with smart shop is fast and efficient. Cheers!
Kelly Parker (10/07/2025, 15:00):
Ah mate, ya gotta have that nectar card or they'll be chargin' ya more. And now they've gone and made it all about these daft little games and challenges. When did goin' to the shops turn into a bloomin' game, I ask ya? It's meant to be a proper quality experience, but now it feels like one of them cheap sports shops.
Margaret Jackson (08/07/2025, 15:11):
Impeccably tidy supermarket with the most courteous and accommodating team members.
Terry Johnson (07/07/2025, 16:42):
I must say, the experience I had at the self-service checkout tills in Sainsbury's Kirkcaldy was rather unpleasant. During my first visit, I was accused of not paying for a carrier bag, even though I had brought my own and reused it. The staff member gave me a dirty look and muttered something incomprehensible when I tried to explain.

On my second visit, the checkout I initially used was slow to register the scanned barcode. I switched to another one, only to be reprimanded by a staff member who spoke to me in a disrespectful manner and made me feel embarrassed in front of other customers. I decided to leave the supermarket without making any purchases.

As someone who values good customer service, I found these interactions at Sainsbury's Kirkcaldy to be quite disappointing. Staff members in customer-facing roles should strive to provide a more positive experience for shoppers. Hopefully, they can improve their service standards in the future. 😔
Danielle Adams (07/07/2025, 08:13):
Wide shopping spaces, not too crowded, absolutely outstanding staff. They had no issue assisting me when I couldn't locate a product. They escorted me to the aisles and helped me find it, even though they weren't quite sure of its exact location.
Bradley Flores (04/07/2025, 22:33):
I had a jolly good shopping experience at the supermarket, the parking was quite convenient, and the staff were ever so helpful.
Nathan Lewis (04/07/2025, 03:57):
The staff is simply delightful and the range of food and products is top-notch!

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