Boots - Inverness

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Boots - Inverness

Boots - Inverness

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Exploring Boots Beauty Supply Store in Inverness

Boots in Inverness stands out as a one-stop destination for all your beauty and health needs. Whether you're after the latest cosmetics, skincare products, or pharmaceutical supplies, this store has it all. Here’s a detailed look at what you can expect during your visit.

Convenient Service Options for Every Shopper

For those planning a quick visit, Boots offers in-store shopping along with in-store pick-up options, perfect for those who prefer to collect their online orders without delay. Plus, with multiple payment methods available, including debit cards, credit cards, and NFC mobile payments, your shopping experience is streamlined and efficient.

Accessibility for All Customers

Boots is committed to accessibility, featuring a wheelchair-accessible entrance and a wheelchair-accessible car park right outside the store. For customers needing facilities, there is also a wheelchair-accessible toilet available to ensure everyone can enjoy their time shopping comfortably.

Feedback from Real Customers

Recent reviews highlight mixed experiences with customer service at the Inverness store. While some shoppers appreciated the quick delivery of a hearing test, others expressed frustration over long waits and perceived indifference from pharmacy staff. A reviewer noted a great experience with an audiologist, stating, “The woman doing the test was lovely. Was quick but thorough and gave me great information.” On the other hand, several patrons reported issues with pharmacy service, mentioning that staff often seem distracted or unhelpful. One frustrated customer recounted standing in line while staff chatted among themselves, stating, “I stood there waiting while they ignored me for ten minutes.” This kind of feedback emphasizes the need for improvement in staff attentiveness.

Positive Experiences Amidst Challenges

Not all experiences are negative; many visitors have praised the helpfulness of staff in other areas of the store, particularly in makeup consultations. For instance, one delighted customer shared how a No 7 representative provided valuable tips and boosted her confidence for a special event, saying, “Karen gave me some hints, tips, and confidence!” The layout of the store has also received positive notes, describing it as spacious and well-stocked, making it easy to navigate through various departments, from baby essentials to skincare.

The Importance of Improvement

Despite some shining reviews, it is evident that Boots in Inverness has room for improvement, especially in the pharmacy section. With reports of missing prescriptions and inconsistent service hours, enhancing customer service could significantly elevate the overall shopping experience. In conclusion, while Boots in Inverness offers a wide range of products and convenient features, regular customers urge the management to address staffing and service efficiency. As the store works on these aspects, it remains a crucial resource for beauty and health needs in the area.

We are based in

The contact line of the respective Beauty supply store is +441463715343

And if you want to send a WhatsApp, you can do so at +441463715343

map of Boots Beauty supply store, Baby store, Beauty salon, Cosmetics store, Gift shop, Health and beauty shop, Perfume store, Photo shop in Inverness

You can visit us at the following hours:

Day Hours
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Tuesday
Wednesday
Thursday (Today) ✸
Friday
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Sunday

The website is

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Comments:

Showing from 21 to 40 of 76 comment(s) received.

Sharon Cox (06/08/2025, 11:28):
The chemist is an absolute disaster. Prescriptions are never ready, and most of the time they seem completely unaware that an order was even placed. I've even been handed someone else's medication along with all their personal information. It's an utter mess!
Doris Wilson (03/08/2025, 16:10):
Great choice, the staff is really friendly and they have great infection control practices.
Donald Morales (03/08/2025, 10:26):
I found exactly what I was looking for at the beauty supply store. The checkout process was speedy and efficient. The store was very well-stocked and tidy, making it easy to locate everything I needed.
Scott Diaz (02/08/2025, 13:54):
Lovely tidy store with a great layout. The staff are very helpful and know their stuff. Just a tad slow at the pharmacy counter, but overall a good experience.
Angela Wilson (02/08/2025, 04:30):
I was gutted when I popped into the beauty supply store hoping to snag my top three picks for men's fragrances, only to find they were all sold out. What a bummer! 😢
Adam Sanchez (30/07/2025, 07:08):
Great shop, Peter is the best and most helpful staff member.
Daisy Gray (29/07/2025, 17:49):
Located all over the UK, Boots shop has truly become a convenient destination for all your beauty and medical essentials. They offer a wide range of top brands all conveniently under one roof. In certain London locations, the stores even span multiple floors. The shops are wheelchair accessible, the staff is efficient and welcoming, and the checkout process is quick. The only downside may be finding nearby parking, as it can sometimes be a bit of a challenge.
Diana Bailey (28/07/2025, 06:26):
The staff was so helpful, I ended up buying more than I originally planned.
Evelyn Richardson (27/07/2025, 12:19):
I came here for a hearing test and the lady who conducted it was absolutely lovely. She was fast yet thorough, and she provided me with fantastic information.
Virginia Powell (26/07/2025, 17:08):
Delighted with the chemist for how promptly they provided me with my medication.
Frank Watson (25/07/2025, 16:27):
The lady at the pharmacy was terribly rude. She could hardly hear me when asking for my address, and then she just went "uh" when I repeated it because she was too busy chatting with her coworkers. To top it off, she tossed my prescription over the counter and then turned her back on me. What a disrespectful and ignorant woman, clearly not suited for her job. It's a pity because the rest of the staff there are amazing. If it weren't so convenient for my work, I would never go back there again.
Louis Nguyen (24/07/2025, 19:22):
I must say, I was quite disappointed to have missed out on a voucher offer because I had already activated one in the app. Next time, I reckon I'll give Superdrug a go first. I'll take my time at the checkout, carefully examining all the vouchers and weighing up whether it might be best not to activate any offers in the app.
Virginia Parker (24/07/2025, 00:36):
I 'ad booked a PCR test, arrived 5 mins before me test time & was shown to a seat. Me time came & I was called forward. A young but pleasant lady took me test & informed me of the next stage. True to word me results came through the way I was advised. I also needed medication but was unsure the best off the shelf tablets to buy, and I was given excellent advice & very polite service.
Charlotte Stewart (23/07/2025, 16:14):
Very helpful and friendly staff. The store had to close due to restrictions.
Janice Turner (22/07/2025, 15:37):
I went to purchase a gift at this store, only to find out there is no Refund policy. It would have been helpful if they had a sign informing customers about this. I recommend going to other beauty supply stores that offer refunds, as this one does not.
Bobby Nelson (20/07/2025, 11:58):
The staff at this beauty supply store is absolutely lovely. They have a fantastic selection of products to choose from.
Karen Brooks (18/07/2025, 19:52):
Spotless, fully stocked store with friendly and helpful staff. Thank you kindly!
Kevin Lewis (18/07/2025, 16:37):
I shan't be returning to this beauty supply store in Inverness. This is the second visit I've made to this establishment, and both times I've left feeling utterly appalled by the customer service.
Louis Richardson (17/07/2025, 03:33):
The staff is always so polite and professional, it's such a joy to visit the store!
Kimberly Hernandez (17/07/2025, 01:55):
Although the store is open, the toilets are closed to the public. This is quite inconvenient as they are open in other stores.

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