Boots - Livingston

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Boots - Livingston

Boots - Livingston

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Exploring Boots: Your Go-To Beauty Supply Store in Livingston

When it comes to beauty supply stores, Boots in Livingston stands out as a reliable destination. With a range of service options, including in-store shopping, in-store pick-up, and convenient delivery, this store aims to meet the diverse needs of its customers.

Accessibility and Convenience

One of the key features of Boots is its dedication to accessibility. The store boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easy for everyone to enjoy their shopping experience. A quick visit is hassle-free, allowing customers to navigate the aisles and find what they need without stress.

Payments Made Easy

Boots accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. This flexibility ensures that customers can pay in the way that suits them best, enhancing the overall shopping experience.

The Experience of Shoppers

Feedback from customers reveals a mixed bag of experiences at Boots. Many have praised the excellent customer service; for instance, one customer expressed gratitude towards the optician staff who promptly fixed glasses with a smile – all at no charge. However, other feedback indicates room for improvement, particularly concerning the self-service tills which some find frustrating when they only wish to purchase a few items.

Staff Interactions and Service Options

While many shoppers appreciate the friendly and helpful staff, there are mentions of inconsistency in service quality. One customer experienced rudeness from a staff member, contrasting with other reviews highlighting the attentive assistance provided by pharmacy staff. It’s important to keep an eye on these interactions to ensure everyone leaves satisfied.

A Range of Products

The Boots store in Livingston offers a well-stocked selection of beauty and health products, catering to various customer needs. However, some customers feel that the variety could be improved, especially regarding vegan and cruelty-free products.

Conclusion

Overall, Boots in Livingston is a solid choice for those seeking beauty and health supplies. With a focus on accessibility, payment convenience, and a broad selection of products, it continues to serve the community effectively. However, paying attention to customer service experiences and improving areas like self-service efficiency will further enhance its standing as a top beauty supply store. Whether you need prescription services or beauty essentials, Boots remains a notable option in Livingston.

The business is situated at

The phone of the respective Beauty supply store is +441506436997

And if you want to send a WhatsApp, you can do so at +441506436997

map of Boots Beauty supply store, Baby store, Beauty salon, Cosmetics store, Gift shop, Health and beauty shop, Perfume store, Photo shop in Livingston

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Comments:

Showing from 21 to 33 of 33 comment(s) received.

Christina Jenkins (08/05/2025, 17:10):
The lady who manages the makeup counter is absolutely fantastic – she's so friendly and always ready to help, whether it's discussing shade matches or offering advice. I wouldn't dream of going anywhere else!
Dorothy Henderson (07/05/2025, 19:10):
My missus was just sitting tight for a prescription, so I had a chat with Jade M, she swiftly phoned up the GP, had it sent over via email, and then gave me a bell to inform me that it's good to go. Top-notch service from Jade, 5 stars all the way!
Bobby Lee (05/05/2025, 06:30):
I recently went to Boots to exchange a faulty Braun shaver, only to be told no!! Following their advice, I called their customer service and was eventually told that the shaver should have been swapped over. The whole experience was quite disappointing and has definitely made me reconsider purchasing any future shavers from Boots.
Eric Carter (05/05/2025, 02:17):
I visited several Boots stores before, and let me tell you, this one was a bit disappointing. There were only two staff members working on a super busy Saturday! I popped in on three other days, and it was the same story - not enough staff. Quite poor, if you ask me.
Austin Fisher (30/04/2025, 20:31):
The staff could have definitely been a tad more cheerful, if you ask me.
Mark Hamilton (30/04/2025, 09:34):
I experienced quite a frustrating time at the beauty supply store. I arrived to pick up my order that I was informed was not available, even though my email clearly stated it was ready for collection. The staff member, a young lady, refused to double-check if it was indeed in stock, leading me to make an unnecessary trip back another day.

On a separate occasion, I visited the store for a prescription, and they adamantly insisted it was not on their premises. After returning to my doctor's office, I confirmed that the prescription had been scanned in. Returning to the store the next day, they still claimed it was not there until I stood my ground and demanded they search thoroughly. Lo and behold, they eventually found it buried in the processed pile. I went without my medication for two days due to this ordeal, including a weekend in between. Although they were apologetic, this occurrence was unacceptable. It makes me wonder how many others are turned away without crucial medications. Thankfully, my HRT is not of utmost urgency, but for others, this negligence could have catastrophic consequences.
Isabella Gonzalez (30/04/2025, 04:57):
The staff at this beauty supply store are extremely welcoming. They are diligent in adhering to the in-store shopping and prescription pick-up guidelines. There is a designated one-way system in place, mandatory face coverings, and a well-organized waiting system at the tills.
Bryan Scott (27/04/2025, 23:10):
What a lovely store! The opticians were absolutely delightful. I was assisted by Melanie, who was incredibly helpful. My experience there was simply amazing.
Kathryn Reyes (27/04/2025, 16:43):
What a transformation to shop here instead of forte kinnaird Edinburgh! The customer service is outstanding, the staff is delightful, and they are incredibly helpful. A true asset to Boots!
Nicholas Henderson (27/04/2025, 03:09):
I wouldn't recommend this place at all, I'd rather go to Asda Pharmacy. My experience at Boots was unpleasant, the staff at the Chemist counter were rude and unhelpful. 🏴
Sean Powell (23/04/2025, 05:30):
The staff is so helpful and knowledgeable, love their range of products. Prices are a bit high, but you definitely get quality for what you pay.
Bobby Graham (23/04/2025, 03:46):
I wanted to extend my gratitude once more to the lovely young lady at Boots Opticians in Livingston. During my visit, she expertly repaired my lens and adjusted my frames with a smile, all without charging me anything. Her exceptional service truly made my day!
Patrick Ramirez (22/04/2025, 12:10):
I must say, a big shoutout to Windy at Boots Optician for the outstanding service in repairing my spectacles today. Much appreciated!

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