Abbey Chemist - Paisley

Shops and services in the UK

Abbey Chemist - Paisley

Abbey Chemist - Paisley

Published on: - Hits: 1,160 - Share
Printable version
Comments: 54 - do click here to view or make a comment
Votes: 72 - Score: 3.4

Exploring Abbey Chemist in Paisley: A Comprehensive Review

When it comes to pharmacy services, Abbey Chemist in Paisley has become a notable player in the community. While many customers praise the staff for their helpfulness and dedication, there are also some concerns regarding wait times and service options. This article delves into various aspects of the pharmacy, highlighting both the positive features and areas needing improvement.

NFC Mobile Payments: A Modern Convenience

One of the standout features of Abbey Chemist is its incorporation of NFC mobile payments. This innovative payment method allows customers to make transactions quickly and securely without the need to handle cash or cards physically. For those who prefer a contactless experience, this option adds a layer of convenience when picking up prescriptions and other health-related products.

Service Options: Variety and Availability

The pharmacy offers several service options, including prescription delivery and a robotic prescription dispenser that enhances efficiency. Customers have often noted the convenience of being able to collect medication at any time with the robot system. However, feedback suggests that staffing levels could be better managed to ensure timely service, especially during peak hours when the waiting room can become congested.

Accessibility: Meeting Customer Needs

Accessibility is crucial for a pharmacy, especially for individuals with mobility challenges. Abbey Chemist features a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for all customers to access vital services. Despite these facilities, reviews indicate that some customers still face challenges with long wait times and crowded conditions, which could negatively impact the overall experience.

Payments: Flexibility for Everyone

Abbey Chemist accepts multiple payment methods, including debit cards and credit cards. This flexibility ensures that customers can choose how they wish to pay, making it easier for everyone to access their medications and health products. Nevertheless, some reviews highlight issues with the efficiency of service that can lead to frustrating wait times.

Delivery Services: A Double-Edged Sword

While the pharmacy provides delivery services, customer experiences vary greatly. Some have reported timely deliveries, while others have faced significant delays, leading to critical situations where patients were left without necessary medications. Customers with disabilities have shared stories about the importance of reliable delivery, emphasizing the need for improvements in this area to ensure everyone receives their medications on time.

Conclusion: A Community Resource with Room for Improvement

In summary, Abbey Chemist in Paisley stands out as a community resource with its NFC mobile payments, variety of service options, and commitment to accessibility. However, it faces challenges related to wait times and service consistency. For the pharmacy to maintain its reputation and serve the community effectively, addressing these concerns will be essential. With dedicated staff and a robust service model, Abbey Chemist can undoubtedly improve the customer experience and continue to be a valued asset in Paisley.

Our business is found at

The phone of the mentioned Pharmacy is +441418899883

And if you want to send a WhatsApp, you can do so at +441418899883

map of Abbey Chemist Pharmacy in Paisley

We are open during the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you need to modify any information that you believe is not accurate related to this page, we urge you to send a message so that we will adjust it promptly. Thank you in advance thanks.

Images

Videos:
Abbey Chemist - Paisley
Refer this content:
Comments:

Showing from 21 to 40 of 54 comment(s) received.

Lisa Brown (06/07/2025, 09:22):
Outstanding service during the covid restrictions. The staff were extremely helpful. Despite the queues, they remained courteous to everyone.
Abigail Sullivan (05/07/2025, 12:23):
Decent pharmacy, but the phone lines are quite a bother, keeps ringing and ringing with no one ever picking up.
Amanda Nelson (05/07/2025, 05:52):
Top-notch chemist in Paisley! The staff is incredibly friendly - couldn't have asked for better service.
Leonard Ross (04/07/2025, 21:09):
Big shoutout to Abbey Chemist's Lonend for their super-efficient robotic system for dispensing medication.

From requesting repeat prescriptions to receiving a collection number for the machine, everything runs incredibly smoothly now.

They definitely deserve a perfect score of 10 out of 10!
Isabella Fisher (04/07/2025, 20:45):
Once again, disappointed with this pharmacy! They tell you falsehoods just to get you off the line.
Sara Butler (03/07/2025, 20:44):
The staff at this pharmacy are absolutely lovely and incredibly helpful, and the pharmacist is extremely knowledgeable. I receive my medication in a neat little box, delivered by drivers who are kind, funny, and always good for a laugh.
Kelly Clark (27/06/2025, 19:19):
The staff were so lovely and accommodating. They were even open on Christmas Day, respect ❤️ They saved my Christmas dinner by providing me with toothache relief haha.
Jennifer Ortiz (27/06/2025, 08:55):
Absolutely dreadful experience at this pharmacy! I wasted a good 40 minutes waiting in line outside, and another 10 minutes inside waiting for my prescription to be prepared, even though it had been ready for a week! The latest excuse they gave me was that they were short-staffed, but honestly, this place has always been a mess, even before the pandemic.

They really need a better system in place, like other pharmacies have, where a staff member handles the outside queue and sends more complex inquiries inside. Instead, this pharmacy makes people, including children, wait in a crowded car park with cars moving around, unable to find a parking spot because they're all taken up by the 15 people waiting to collect their prescriptions.

They claim they don't have enough staff to make improvements for customers, many of whom have mobility issues and struggle to stand in long queues. Yet, once you're finally inside, you see plenty of staff just hanging around, not doing much or chatting, and completely ignoring the frustrated customers in the queue.

I would recommend going elsewhere unless you have time to spare!
Terry Hamilton (27/06/2025, 05:36):
The service can be quite dreadful at times, but Grace definitely deserves a 5-star rating. She appears to truly care and always strives to deliver the best service possible.
Jordan Sanchez (26/06/2025, 13:08):
Outstanding service!!! Incredibly professional, cozy atmosphere with knowledgeable staff.
Alan Collins (25/06/2025, 09:31):
I must say, this pharmacy is absolutely top-notch!
Cheryl Martin (25/06/2025, 02:28):
Absolutely brilliant, all the staff are incredibly helpful.
Doris Ortiz (24/06/2025, 14:01):
This pharmacy is absolutely dreadful, always making me wait for at least 20 minutes and somehow managing to misplace prescriptions, whether they were submitted a day or a week ago. When I was heavily pregnant, I endured long queues only to request prescription delivery, which never arrived. After calling them back four days later, it was finally delivered. Additionally, individuals receiving methadone would cut the line, curse, and even smoke weed in front of children with no repercussions. Despite being registered at the same doctor's office for 15 years, I have never had a pleasant encounter at this pharmacy. That's why I made the decision to stop using their services.
Steven Nguyen (24/06/2025, 00:57):
Just wanted to express my gratitude for the excellent and speedy service! Thank you, Laura, for being so efficient with my medication. I truly appreciate all the hard work you put in. 💕 I also have to mention the fantastic assistance and service from everyone here - truly outstanding!
Timothy Gutierrez (23/06/2025, 18:17):
Prioritize methadone patients over customers waiting for more than half an hour... Customer service is lacking. Could it be due to being overbooked?
Katherine Torres (23/06/2025, 15:37):
I must say, I was quite appalled by the way my husband was treated during his attempt to have a consultation with the pharmacist this morning. Rather than taking him to a private consultation room, the pharmacist discussed his symptoms in front of a staff member and three other customers. It was truly unprofessional and embarrassing, as my husband did not wish to share this information with everyone present.
Nancy Turner (22/06/2025, 18:12):
Most dreadful pharmacy experience, absolutely shambolic!! Only 5 people ahead of me in the line and had to wait a whopping 20 minutes to collect my father's dosette box that was supposed to be ready by Thursday, only to be told to come back in half an hour as it hadn't even been checked yet 😡😡 This happens nearly every week, sort yourselves out!!...
Sandra Morgan (22/06/2025, 08:52):
Oh mate, let me tell you, this is the absolute worst nightmare in the pharmacy world. It's like going to pick up your prescription and finding out they gave you the wrong medication. Absolute disaster, I tell ya.
Beverly Patterson (21/06/2025, 21:24):
I found this Pharmacy online and it said it was open, but when I got there, it was closed. What a bummer!
Peter Reed (21/06/2025, 12:26):
This local pharmacy is top-notch! The wait times are short, and they always have everything in stock, unlike other places. The free delivery service is a fantastic bonus, and the fact that they're open on Saturdays is a real plus for the community.

More comments:

Add a comment
Security code
(If you do not understand the characters in the image reload the page)
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.