Abbey Chemist - Paisley

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Abbey Chemist - Paisley

Abbey Chemist - Paisley

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Votes: 72 - Score: 3.4

Exploring Abbey Chemist in Paisley: A Comprehensive Review

When it comes to pharmacy services, Abbey Chemist in Paisley has become a notable player in the community. While many customers praise the staff for their helpfulness and dedication, there are also some concerns regarding wait times and service options. This article delves into various aspects of the pharmacy, highlighting both the positive features and areas needing improvement.

NFC Mobile Payments: A Modern Convenience

One of the standout features of Abbey Chemist is its incorporation of NFC mobile payments. This innovative payment method allows customers to make transactions quickly and securely without the need to handle cash or cards physically. For those who prefer a contactless experience, this option adds a layer of convenience when picking up prescriptions and other health-related products.

Service Options: Variety and Availability

The pharmacy offers several service options, including prescription delivery and a robotic prescription dispenser that enhances efficiency. Customers have often noted the convenience of being able to collect medication at any time with the robot system. However, feedback suggests that staffing levels could be better managed to ensure timely service, especially during peak hours when the waiting room can become congested.

Accessibility: Meeting Customer Needs

Accessibility is crucial for a pharmacy, especially for individuals with mobility challenges. Abbey Chemist features a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for all customers to access vital services. Despite these facilities, reviews indicate that some customers still face challenges with long wait times and crowded conditions, which could negatively impact the overall experience.

Payments: Flexibility for Everyone

Abbey Chemist accepts multiple payment methods, including debit cards and credit cards. This flexibility ensures that customers can choose how they wish to pay, making it easier for everyone to access their medications and health products. Nevertheless, some reviews highlight issues with the efficiency of service that can lead to frustrating wait times.

Delivery Services: A Double-Edged Sword

While the pharmacy provides delivery services, customer experiences vary greatly. Some have reported timely deliveries, while others have faced significant delays, leading to critical situations where patients were left without necessary medications. Customers with disabilities have shared stories about the importance of reliable delivery, emphasizing the need for improvements in this area to ensure everyone receives their medications on time.

Conclusion: A Community Resource with Room for Improvement

In summary, Abbey Chemist in Paisley stands out as a community resource with its NFC mobile payments, variety of service options, and commitment to accessibility. However, it faces challenges related to wait times and service consistency. For the pharmacy to maintain its reputation and serve the community effectively, addressing these concerns will be essential. With dedicated staff and a robust service model, Abbey Chemist can undoubtedly improve the customer experience and continue to be a valued asset in Paisley.

Our business is found at

The phone of the mentioned Pharmacy is +441418899883

And if you want to send a WhatsApp, you can do so at +441418899883

map of Abbey Chemist Pharmacy in Paisley

We are open during the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you need to modify any information that you believe is not accurate related to this page, we urge you to send a message so that we will adjust it promptly. Thank you in advance thanks.

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Showing from 41 to 54 of 54 comment(s) received.

Thomas Campbell (21/06/2025, 00:49):
Always on the go but the ladies who work there are just some of the most patient individuals I've ever had the pleasure of interacting with. Let's not fault the pharmacist for broader societal issues, mate.
Gabriel Perez (20/06/2025, 05:13):
I m'always greeted with a smile when I visit this pharmacy, been going 'ere for 25-30 years now. It 'as evolved quite a bit over the years, but the staff 'ave always been lovely and 'elpful. Sometimes, it's the highlight of my week, ya know 😉...
Paul Harris (19/06/2025, 13:56):
I've been attempting to call the Pharmacy, and I've been disconnected so many times, even after just one ring! I had a critical problem with the medication they provided, and I am unable to go into the premises. On one occasion, they did answer, sighed, and then hung up when I said hello!
Amber Flores (19/06/2025, 02:09):
After initially rating my first post with a 4 stars, I am pleased to upgrade it to a perfect 5 out of 5 stars, due to the incredible assistance provided by the staff. I must acknowledge the exceptional support I received from Laura, Lee, and Erin who went above and beyond to help me. Many thanks to them.
Henry Cruz (16/06/2025, 20:41):
I must say, this chemist is the absolute worst. I've tried calling them 10 times for my vital medication, only to be hung up on repeatedly. I am completely furious!! If I could leave a review without giving them any stars, I would, but alas, I have to give them one star just to make this post.
Matthew Bailey (10/06/2025, 14:14):
You 'ave to wait quite a bit longer, mate.
Cheryl Kim (09/06/2025, 19:38):
If I could give a minus star, I would give it a -5. This company is disgraceful, their delivery service is a joke! I have a disability and due to their constant failures in delivering my prescriptions, losing them, or delivering them about 4 days late, I have been left without my medication on 3 previous occasions, and today was the last straw. My husband tried to pick up my prescription, only to be told it's out for delivery. Now it's 6:45 pm, they close at 6:00 pm, and once again I am left without my pain medication. This place is a mess and should be reported to the General Pharmaceutical Council. They couldn't organize a two-person party, let alone run a Pharmacy Department. Avoid them at all costs. Don't even bother trying to call, as it just rings and no one answers. I am beyond disgusted.
Ann Thompson (08/06/2025, 11:55):
Just stopped by to grab something for my daughter's eczema. The staff was really helpful and attentive. Didn't have to wait long at all.
Jeffrey Davis (07/06/2025, 09:06):
The staff bein' friendly and makin' their best efforts under the Covid restrictions.
Brandon Gomez (02/06/2025, 23:40):
Outstanding service, staff is welcoming and goes the extra mile for their patrons.
Roy Jenkins (01/06/2025, 13:43):
Just wanted to give a quick shoutout for the amazing help I received here. Top-notch service!
Bruce Rogers (31/05/2025, 13:03):
I must say, I am absolutely thrilled with the exceptional service provided by the chemist staff every time I visit, they always go above and beyond. A special shoutout to Laura who has truly gone the extra mile in assisting me with any prescription issues I've encountered. I can't thank them enough for their dedication and support!
Carl Anderson (29/05/2025, 21:35):
I'm giving this pharmacy 2 stars because the staff were friendly, but overall I would rate it only 1 star. The queue was extremely long, and I felt quite unsafe waiting inside in crowded conditions with limited space to maintain distance for 30 minutes just to get a prescription that had been ready for 5 days. Multiple people came in without wearing masks and no one said anything to them. There was even a fight outside the queue because someone thought another person was trying to cut in line. Overall, it was a very uncomfortable experience.
Emma Peterson (29/05/2025, 13:13):
I've never had any issues with this establishment before, but there seems to be a recurring problem with an elderly lady who often staffs the front desk. Whenever she's on duty, it feels like chaos ensues with long queues forming, while the rest of the staff can be heard having a grand time in the back. It seems like a poorly managed situation, as she appears overwhelmed and perhaps not best suited for the job at hand. Praying she's not on duty whenever I need something from there.

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