Asda St Leonards Superstore - Dunfermline

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Asda St Leonards Superstore - Dunfermline

Asda St Leonards Superstore - Dunfermline

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Exploring Asda St Leonards Superstore in Dunfermline

Asda St Leonards Superstore, located in Dunfermline, presents a unique shopping experience that appeals to both locals and visitors alike. However, recent feedback from shoppers has highlighted several aspects that merit discussion.

Service Options and Accessibility

One of the notable features of Asda St Leonards is its emphasis on accessibility. The store boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for individuals with mobility challenges to shop comfortably. Despite this, some customers have expressed frustrations regarding the efficiency of service options available, especially during peak hours. Long wait times at the self-service tills and limited staff members during busy periods have led to a stressful shopping environment. Shoppers have noted the need for additional open tills, particularly in the evenings when demand is high.

NFC Mobile Payments and Payment Methods

In today's digital age, NFC mobile payments have become increasingly popular. Unfortunately, users have reported difficulties with mobile payment systems at Asda, leading to inconvenience during their shopping experience. While the store accepts various payment methods, including credit cards and debit cards, ensuring smooth transactions remains a challenge for many customers.

Store Highlights: Products and Cleanliness

Asda is known for its wide range of products; however, recent reviews indicate mixed experiences concerning stock availability. Customers have found themselves faced with low stock levels and items being out of stock for extended periods. This issue is compounded by concerns about cleanliness, with reports of filthy freezers and cluttered aisles due to crates blocking pathways. Despite these issues, shoppers have praised the quality of certain items—particularly the great produce when available. Some patrons appreciate the store's selection of products, including glass bottles and metal cans, essential for those who prioritize recycling in their shopping habits.

Delivery and In-Store Pick-Up Services

For those who prefer shopping from the comfort of their homes, Asda offers no-contact delivery and an in-store pick-up option. While these services can be convenient, past experiences reveal inconsistencies in fulfillment, with some customers reporting late or incomplete deliveries. Such issues can severely impact customer satisfaction and loyalty.

Final Thoughts

Asda St Leonards Superstore stands as a prominent shopping destination in Dunfermline, offering a mix of convenience and variety. However, ongoing critiques related to service efficiency, cleanliness, and stock availability highlight areas for improvement. As the supermarket navigates these challenges, focusing on enhancing customer experience through better organization and staffing could elevate its reputation. For both quick visits and more extensive shopping trips, a thoughtful approach to planning and customer service will be crucial for Asda's continued success in the community.

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The phone number of the mentioned Supermarket is +441383731991

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map of Asda St Leonards Superstore Supermarket, ATM, Clothing store in Dunfermline

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Showing from 1 to 20 of 64 comment(s) received.

Janet Wright (05/09/2025, 06:08):
Fully stocked today. Pristine environment. The staff is friendly and accommodating.
Amelia Phillips (03/09/2025, 00:07):
I must say, I was quite let down when I picked up what appeared to be a decently cooked chicken, only to discover upon my arrival home that it was terribly dry and overdone. This level of quality is not what I typically expect from Asda. The chicken was so parched that it had developed a tough crust on both the breast and legs. We were able to salvage enough for sandwiches, but the remainder will surely be a treat for our furry friends.
David Nelson (01/09/2025, 04:32):
What on earth has occurred at this Asda store? I strolled in this morning at 9am to pick up some groceries. The entire store was in disarray. The refrigerators were only partially stocked, and it seems like the staff no longer bother to properly arrange the products on the shelves. It's evident that the store lacks a nightshift team. And where were the employees at the checkouts? This is truly disappointing, as I've always had a pleasant shopping experience here. Looks like I'll be heading to Tesco from now on.
Mark Morgan (29/08/2025, 19:00):
I popped into the store today and picked up some egg salad filler. When I got home and opened it up, I was surprised to find that the contents were black (not visible from the outside packaging). I went back to the store with my receipt and was able to get a refund, but I was not happy about the situation. It probably cost me more in gas to return the item than what I got back! If this had happened at Tesco, they would have refunded me and given me a replacement item at least. The inconvenience and time lost from my day were not even taken into account.
Charlotte Gutierrez (27/08/2025, 04:44):
Shopping here is always a breeze! The staff are top-notch, friendly and ready to lend a hand when needed. The only hiccup lately seems to be the shortage of staff at the checkout counters. It'd be great to see more self-service tills available.
Alan Alexander (25/08/2025, 10:26):
Decent-sized store, carries most of what I'm after, and not as packed as the massive Asda in Dunfermline. Cheers!
Jeremy Price (24/08/2025, 01:34):
This gigantic supermarket even boasts a McDonald's under its roof.
Lauren Johnson (23/08/2025, 18:16):
This market is simply massive and incredibly well-coordinated.
Barbara Murphy (18/08/2025, 13:49):
The shop may be on the petite side, but it's got everything you need in terms of the basics.
Jesse Bailey (18/08/2025, 03:47):
A spacious and handy hypermarket, open from dawn till dusk, offering a vast array of goods.
Kathleen Gutierrez (15/08/2025, 12:31):
It has all I need at a fair price, mate.
Jonathan Henderson (14/08/2025, 22:19):
Certainly! It's great for a speedy grocery run.
Stephen King (13/08/2025, 08:15):
I absolutely love it! It's so convenient being able to hop off the bus and not have to walk too far.
William Gray (12/08/2025, 16:34):
I am feeling the need to revise my assessment of this Asda location. Having previously worked there, I am disappointed by the disorganized shelves and limited product availability in recent times. Perhaps there is a supply chain issue contributing to the latter problem, but what about the former concern? Are there not enough employees to maintain tidiness? Has this aspect lost importance? The store where I spent the most time working is consistently well-kept and organized. I know the staff personally, and they are hardworking and accommodating individuals. It seems like they are under significant pressure. Can't find fault with them, but something seems amiss.
Deborah Bailey (09/08/2025, 05:56):
Are you a fan of the Mad Max movies, mate? Have you ever pondered what the world looked like a few decades before the events in the flicks? Well, let me tell ya, this ASDA store perfectly captures that pre-apocalypse vibe of society crumbling.

The place is grubby and dim - the bloke who designed it must've had it in for all living creatures, 'cause there ain't a single window in sight. That probably explains why the staff couldn't give a toss about the shoppers' well-being. They're outright rude and always getting in your way.

You can forget about navigating the aisles smoothly 'cause they're always blocked by staff sorting online orders or "restocking" items.

Speaking of restocking, if you fancy some fizzy drinks, you're in luck 'cause there are at least two aisles chock-full of those sugary beverages that'll give ya diabetes.

Want fresh produce? Nah, mate, not in this ASDA store - they don't bother with that here.

And if you're hankering for some freshly baked bread, the best ya can hope for is bread that's at least a day old, and they won't even cut ya any slack on the price.

It's a dodgy time shopping in this ASDA, I tell ya. I try to avoid it as much as possible, but it's the nearest shop to me, so I pop in every now and then.

But if you fancy livin' out your Mad Max fantasies, then this place is spot on! Cheers, mate.
Alice Evans (08/08/2025, 21:15):
The car park was chock-a-block, but the shop itself was decent.
Melissa Nelson (08/08/2025, 19:02):
Supermarket has a fantastic range of products, from delicious foods to DVDs and more. The staff are top-notch and provide excellent service.
Rachel Reyes (06/08/2025, 12:39):
I am a loyal customer of this establishment.
Steven Miller (06/08/2025, 10:05):
The staff at Supermarket are always so friendly and helpful, mate. They go out of their way to assist you with anything you need. Top-notch customer service!
Wayne Morris (05/08/2025, 03:45):
I was in need of some bits and bobs, so I popped into the supermarket. Lo and behold, they had everything I needed and more. I made my purchases and left feeling pleased as punch. Couldn't ask for a better shopping experience!

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